Attention credit unions using CU*Talk: In late July of this year, CU*Answers made a change to our internal phone system, as we moved over to the Zoom phone platform. Why replace CU*Talk? Because we consistently see over 700,000 minutes every month across our network – a clear sign that many members still rely on this method… Read more »
Lender*VP welcomes you to join our upcoming webinar on FUEL! This session will explore the FUEL automated decision model, with a look at what it does, how it works, and the steps required to get it set up. If you’ve been considering using FUEL or if you already use it, this is a great opportunity… Read more »
Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! In this special edition of Documentation Digest, we’ll be focusing on topics related to multi-factor authentication for… Read more »
As a reminder, the CU*BASE GOLD 24.10 release will be deployed to Online, Self-Processing and Site-Four credit unions this weekend, on October 6th. We will be posting any/all issues related to the 24.10 release on the CU*BASE Alerts page, compiled into a single alert post, which can be accessed via the button below. We will not… Read more »
In today’s hyper-competitive financial landscape, credit unions face unique challenges around member loyalty, deposits, and modernization. To thrive in the digital era of banking, credit unions need every competitive edge. Join us to discover how Glia’s unified platform can uplevel your member experience and make your credit union more efficient by streamlining communication channels into… Read more »
The Imaging Solutions 24.10 release will be available for all online CU*Spy and Inhouse Imaging Credit Unions as of Sunday, October 6th, 2024. Highlights of the 24.10 Imaging Solutions Release include: CU*Forms – Sign up today! Additional form fields. Default name and email for signing roles. Native Receipts – sign up today! Support for touch screen signing…. Read more »
Join us October 16th and 17th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »
By acquiring the Mobile 7.0 Update, you will be seamlessly enrolled in our Annual Update Process, guaranteeing that you remain current with all forthcoming annual updates. If your credit union wishes to enable MFA (arriving with CU*BASE 24.10) you will need to upgrade to Mobile 7.0. Additional options for the Home Tab can improve member… Read more »
Come join us for a Conversation on Online Member Experience, where we will be discussing a MOP (Membership Opening Process) pre-membership idea. This is something that is currently being studied by CU*Answers and how it can work with the membership opening process. During this upcoming event, credit unions will discuss what they are seeing members… Read more »
If your credit union has partnered with eDoc for their CheckLogic Biz offering and you have business members who use BizLink 247, your credit union can also offer business members a Single-Sign-On from BizLink 247 to the CheckLogic toolkit. With this solution, your business members can easily access the software to scan in checks for… Read more »
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Take a look back at some important topics from the last half of September 2024! View Topics
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
