A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

A Note from CU*Answers Regarding Our Large-Scale Pandemic Plan

With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »

Mar 17, 2020

Tips from Earnings Edge: Common Inquiries on Providing Financial Relief to Members

Tips from Earnings Edge: Common Inquiries on Providing Financial Relief to Members

Over the past couple of weeks, many credit unions have inquired about how they can reduce or eliminate fees for a temporary period of time, as a means to provide their members with financial relief in the current climate.  Earnings Edge has compiled a list of eight of the most common inquiries we’ve received, with… Read more »

Apr 3, 2020

Take Advantage of a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Take Advantage of a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners

Need to communicate changes in branch hours or updates to policies and procedures?  As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners.  Simply enter… Read more »

Apr 3, 2020

Hints from Lender*VP: 3 Payment Skip Options to Serve Your Members

Hints from Lender*VP: 3 Payment Skip Options to Serve Your Members

Looking for ways to assist members with payment options?  Skip-a-Pay Tools are available in CU*BASE for both loan payments and credit card portfolios.  Additionally, the CU*BASE programming team can offer custom projects to advance the next payment and maturity dates without members needing to request a skip.  Take a look at the PDF below for… Read more »

Apr 2, 2020