Don’t Miss This Week’s Proving Data Strategies: Analyzing Plastics Portfolios

Don’t Miss This Week’s Proving Data Strategies: Analyzing Plastics Portfolios

Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union.  Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users.  Measure seasonal or situational impact to transaction volumes and consider options for… Read more »

Sep 14, 2020

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will begin performing multiple rollovers including CU*BASE/GOLD and Online Banking.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of… Read more »

Sep 11, 2020

Beginning 9/16, your Credit Union will Receive Automated Emails for Mobile App Action Items

Beginning 9/16, your Credit Union will Receive Automated Emails for Mobile App Action Items

Attention credit unions using the CU*Answers Mobile App: starting on 9/16/2020 your credit union will begin to receive automated emails from CUPublisher regarding actionable items required to properly submit and update your mobile app. Apple Developer Account To keep your iOS developer account in good standing, your credit union must periodically accept user agreements or… Read more »

Sep 11, 2020

Join Us to Learn All About New Member Verification with MOP!

Join Us to Learn All About New Member Verification with MOP!

Join Julie Gessner, VP of CMS Sales, as she interviews Kristian Daniel, VP of MTG Sales & Business Development and Jim Vilker, VP of Professional Services with AuditLink to demystify the compliance and risk management of the MOP process.  Jim has spent extensive time understanding and documenting all compliance related issues you will need to… Read more »

Sep 10, 2020

A Note from SettleMINT: A Reminder About Card Number Update Projects

A Note from SettleMINT: A Reminder About Card Number Update Projects

In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers.  Serving as an automated,… Read more »

Sep 10, 2020

Proving Data Strategies: Analyzing Plastics Portfolios

Proving Data Strategies: Analyzing Plastics Portfolios

Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union.  Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users.  Measure seasonal or situational impact to transaction volumes and consider options for… Read more »

Sep 9, 2020

Master the Member Experience

Master the Member Experience

Make every relationship count with Xtend’s New Member Onboarding program (NMO) – the most efficient and effective way to improve engagement, retention and share of wallet. NMO is a series of personalized emails to new members, using member data to target their specific needs.  We focus on targeted marketing during the first 90 days of… Read more »

Sep 9, 2020