Selecting Columns When Using Report Builder Need a quick way to show your staff how they can select report fields using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 811 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September! Thursday, September 2 10:30 AM – 11:30 AM ET Member Service Trackers, Leads, and Follow-ups Register for web conference Tuesday,… Read more »
We are pleased to announce that the Post-Release Validation (PRV) page is now live on the CU*Answers website! The PRV page offers information on how the Earnings Edge team, in conjunction with Asterisk Intelligence, engages with credit unions to participate in the validation process for software changes that are released to the network. Post-Release Validation… Read more »
Join the Earnings Edge team for the first event in a new quarterly series of webinars that will focus on the CU*BASE Participation Lending software! Learn about the various configurations available, explore the many benefits of using the Participation Lending software, and how Earnings Edge can assist your credit union in utilizing this system. September… Read more »
As of August 2021, there are two open positions available with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Camille Thomas-Heinicke via email at cthomas@grccu.com, please include ‘Xtend SBC Resume’ in the subject… Read more »
This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking! This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer! This… Read more »
Your credit union may have recently received an announcement from Experian regarding changes to Precise ID. We would like to take this opportunity to clarify some details: Our latest understanding as of 8/16/21, as communicated to us by Experian, is that your credit union’s ability to use Precise ID will not be impacted. Our understanding… Read more »
Join the Asterisk Intelligence team for one or more sessions in the September Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »
As a leading provider of credit data to credit unions across the country, TransUnion has a deep understanding of the needs and the tools required for credit unions to deliver on their promise to their communities. In an effort to provide continued support to CU*Answers clients, TransUnion has developed a special program for CU*Answers customers… Read more »
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!
