Denying a Loan Request Need a quick way to show your staff how to deny a loan request in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE CREDIT UNIONS Perform your connectivity test before this weekend! Don’t forget: the next scheduled HA rollover will begin this coming Sunday, March 8, at 3:00 AM ET. At that time, CU*BASE core-processing will be redirected from our primary production data center to systems at our high-availability (HA) data center. We will continue providing… Read more »
Did you know: you can record permanent notes on non-members, and save them when they become members? No matter which avenue your credit union uses to find new members (loans, membership applications or online applications), your staff can use the ‘Non-Member Notes’ feature to record permanent notes on people before they become members. When co-borrowers,… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, March 4 2:00 PM – 2:30 PM ET Xtend Communications Overview Webinar The Xtend Communications department keeps… Read more »
Take a look back at some important topics from the second half of February 2020: Action Required: We Need You to Perform a Connectivity Test Before March 8th! Pull Up a Seat for a Learning Café Session Mobile 4.0 Features Full Tablet Support, Searchable Assist, Improved Branch Info, and More! Sunsetting the Of Course! CEO… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, March 4 2:00 PM – 2:30 PM ET Xtend Communications Overview Webinar The Xtend Communications department keeps… Read more »
As of February 28, 2020, we will have two (2) open positions with the Xtend Shared Branching Advisory Committee. If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Kim Hall via email at support@tricu.org; please include ‘Xtend SBC Resume’ in… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Tuesday, March 3 10:00 AM – 11:00 AM ET Components of an Information Security Program Register for web conference Wednesday,… Read more »
After hearing from our clients and having internal discussions among our teams, we have decided to postpone the 2020 CFO Strategies Roundtable and Accounting Top Priorities Focus Group. In the coming weeks, our staff will be meeting to select a new date for this event. We will notify you of the updated schedule sometime within… Read more »
Among the 10 credit unions that applied to be part of the beta test for CU*BASE GOLD 20.05 coming in May, the following 3 credit unions were selected: TruChoice Federal Credit Union Kellogg Community Credit Union Commodore Perry Federal Credit Union Thanks to everyone who expressed interest in joining this beta test, we hope to… Read more »
Sign up by April 20th
It’s never too early to start planning and saving for college or future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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