Do you know of anything in the year 2020 that looks the same as it did in 1933? Airplanes, telephones, radio, cars? How about deposit insurance? Yes, other than the insured dollar limits, deposit insurance looks and works the same way it did in 1933, when the FDIC was established during the Great Depression. NCUSIF… Read more »
Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging time. Check out a video recording of our recent session for a discussion on the powerful document collection, protection and exchange platforms integrated inside… Read more »
December’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled November’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
The Mobile 4.0 Mid-Year update is now live for credit unions using the CU*Answers Mobile App. The Mobile 4.0 Mid-Year Update contains the following: RDC Deposits to Loan Accounts: You are now able to flag loan accounts to deposit RDC to directly, these are configured via the loan category in Tool #458, selecting the category… Read more »
Editing An Online Membership Application Need a quick way to show your staff how they can use CU*BASE to edit a membership application that was submitted online? Refer them to this video, which has been viewed 230 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
A video recording of the 2020 Year-End Processing review is now available! In it, we discuss what’s new for 2020 as well as important reminders and deadlines for this year’s tasks. If you missed this year’s Year-End Processing review webinars, or if your staff would like additional opportunity to review the 2020 presentation, click below… Read more »
Debit and credit cards continue to be the preferred payment method for today’s members. But rising instances of impostor activity can also lead to risk and in some cases, significant loss. Learn about strategies your credit union can utilize to mitigate risks for fraudulent activities relating to your credit and debit portfolios. Join Jim Vilker,… Read more »
Join the SettleMINT EFT team for a review of the latest updates and changes to SettleMINT-related tools in CU*BASE. Highlights of this review session will include: Expiration Processing Tool Trackers in tools Birthday records for card activation Blocking membership enrollment in Bill Pay Join us on Tuesday, December 15th from 9:00 AM – 10:00 AM… Read more »
Getting ready for month-end? Let the Client Services and Education team act as a second set of eyes in the verification process! For a full list of month-end tasks, click here – our team is happy to assist your credit union through these items. End of Month Verification services cost $50 per month for your… Read more »
Don’t forget: the 20.11 Release of CU*BASE was implemented on November 8th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
