Video Now Available: Virtual StrongBox for Secure Document Exchange

Video Now Available: Virtual StrongBox for Secure Document Exchange

Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging time.  Check out a video recording of our recent session for a discussion on the powerful document collection, protection and exchange platforms integrated inside… Read more »

Dec 9, 2020

Mobile 4.0 Mid-Year Update is Live for Credit Unions Using the CU*Answers Mobile App

Mobile 4.0 Mid-Year Update is Live for Credit Unions Using the CU*Answers Mobile App

The Mobile 4.0 Mid-Year update is now live for credit unions using the CU*Answers Mobile App.  The Mobile 4.0 Mid-Year Update contains the following: RDC Deposits to Loan Accounts: You are now able to flag loan accounts to deposit RDC to directly, these are configured via the loan category in Tool #458, selecting the category… Read more »

Dec 9, 2020

Video Now Available: 2020 Year-End Processing Review

Video Now Available: 2020 Year-End Processing Review

A video recording of the 2020 Year-End Processing review is now available!  In it, we discuss what’s new for 2020 as well as important reminders and deadlines for this year’s tasks.  If you missed this year’s Year-End Processing review webinars, or if your staff would like additional opportunity to review the 2020 presentation, click below… Read more »

Dec 8, 2020

Risk Management: Managing Your Plastics in Today’s Turbulent Times

Risk Management: Managing Your Plastics in Today’s Turbulent Times

Debit and credit cards continue to be the preferred payment method for today’s members.  But rising instances of impostor activity can also lead to risk and in some cases, significant loss. Learn about strategies your credit union can utilize to mitigate risks for fraudulent activities relating to your credit and debit portfolios.  Join Jim Vilker,… Read more »

Dec 8, 2020

Join the SettleMINT EFT Team to Review the Latest Updates with the CU*BASE 20.11 Release

Join the SettleMINT EFT Team to Review the Latest Updates with the CU*BASE 20.11 Release

Join the SettleMINT EFT team for a review of the latest updates and changes to SettleMINT-related tools in CU*BASE.  Highlights of this review session will include: Expiration Processing Tool Trackers in tools Birthday records for card activation Blocking membership enrollment in Bill Pay Join us on Tuesday, December 15th from 9:00 AM – 10:00 AM… Read more »

Dec 8, 2020

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.11 Release of CU*BASE was implemented on November 8th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Dec 7, 2020