February’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled January’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
CU*Answers, CU*NorthWest, CU*South, eDOC, rkGoBig and Xtend have joined together to challenge the credit union industry. Join us for the fourth webinar in the five-part CUSO Challenge series. This webinar will focus on a nationwide, multi-CUSO effort to create a Think Tank consortium for CUSOs. Tuesday, February 16th at 2:00 PM ET Register Today Click… Read more »
Join Lender*VP for Gateway to the Outside World, a web conference designed to introduce CU*Answers Lender*VP Gateway to credit unions utilizing CU*BASE. During this web conference, participants will review the work CU*Answers has done to assist credit unions in making third party integrations a part of their lending strategy. This second session will also discuss… Read more »
On Presidents’ Day 2020 and during the weeks that followed, several CU*Answers clients experienced brute force attacks on their ATM, debit and/or credit card BINs. The losses suffered were, in some cases, up to six digits. This prompted Jim Vilker, VP of Professional Services and Heather French, VP of Client Interactions take a deep dive… Read more »
Reward your members for using their plastics! By adding a Card Activity Rebate (CAR), you can give members back a certain percentage of their debit card activity each month. Your program can include a monthly rebate amount, a minimum monthly rebate amount, and a per transaction amount. Best of all, adding a Card Activity Rebate… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, March 7th. Instead of the typical one-week rollover, this rollover will occur over a three week period as we perform system maintenance on PROD. The… Read more »
At CU*Answers, we take Business Continuity and Information Security very seriously. We’ve invested in technologies such as high availability and redundant data communications, which allow us to minimize downtime. We test the technology and recover procedures regularly, including live, high-availability rollover events at our secondary data center. Digital copies of our Recover Test results are… Read more »
CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »
Sign up for the March Cooperative Campaign! Card Control $250.00 Security is important to card holders — let them know you have their back with the March cooperative campaign featuring card control. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to execute the campaign to… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2021 edition of the Owner’s View Monthly Recap! January 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
April Campaign – Go Green with eStatements
Celebrate Earth Day 2021 with eStatements and give your members an easy way to save a little paper! Promote this great service with the April eStatement campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and mobile app for member engagement.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE!
Not yet using Paywatch? Contact SettleMINT EFT and one of our team members will be happy to work with you to set up Paywatch and create a solution that will help protect both you and your members from fraudsters!
