Free Download: 20 Quick Data Facts Book from Asterisk Intelligence Be surprised by data about your credit union! See some information that raises more questions that you want to research and learn! Discover (or re-discover) a data set you didn’t know you had at the click of a button! There are thousands of facts available… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming! Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.10: Online credit unions: October 20 Site-Four partners: October 20 Self-processing credit unions: November 10 Release Documents 19.10 Release Summary 19.10 Database Changes 19.10 Tool Changes Note for self-processing credit… Read more »
CUSO Magazine offers a variety of articles written by CU*Answers staff. Check out some recent highlights below: How to Attract Enthusiastic, Motivated Board Members by Barb Cooper, Programming Services Manager The Five Soft Skills of Data Analysts by Annalyn Hawkes, Business Intelligence Analyst AE Your Approach to Online Banking May Leave Your Members Vulnerable by… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 3rd Quarter Update Before you start working on your 3rd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q319 Call Report any time after October 1, but be… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, October 1 2:00 PM – 2:30 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »
A proactive approach to monitoring abnormal activity is expected of financial institutions, and can be used when determining if a credit union is adhering to FFIEC guidelines when monitoring high-risk accounts. AuditLink’s Abnormal Activity Monitoring tool was designed to quickly sift through transaction activity from every point of origin in CU*BASE, bringing special attention to… Read more »
Boost your monthly call center reporting with this short and sweet summary of your callers and the reasons they call! This one-page report clearly defines the way your credit union staff are using Wrap Up Codes and the Phone Operator tool in CU*BASE. Along with the review of this toolset, there are various breakdowns of… Read more »
Attention credit unions currently using Request Center – the following applies to credit unions who currently have custom online forms created by IRSC. An update to the Request Center user interface will be arriving on Wednesday, September 25. This update will provide a seamless look and feel for Request Center across all of your devices…. Read more »
Configuring Delinquency Notice Parameters Need a quick way to show your staff how they can configure delinquency notice parameters in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, September 24 2:00 PM – 2:30 PM ET Let’s Put Our Mortgage Factory to Work! Xtend and… Read more »
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
What are contests?
CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available.
Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to ensure a member from your credit union will win regardless.
Enrollment for contests is completely FREE!
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
