Requesting Credit Information for Membership Applications Submitted Online Need a quick way to show your staff how they can use CU*BASE to request credit information for membership applications that are submitted online? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
June’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled May’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, June 9 2:00 PM – 2:30 PM ET Xtend Communications Overview Webinar The Xtend Communications department keeps… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the May 2020 edition of the Owner’s View Monthly Recap! May 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Marketing Managers: have you visited CUSO Magazine lately? Read up on industry strategies and recent developments by checking out these articles: Is Your Social Media Just a Forgotten Chore? by Megan Pieper, Digital Marketing Coordinator with Xtend Balancing Marketing with a Member’s Sense of Urgency by Ken Vaughn, VP of Product Design and Business Development,… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. CU*Answers Network Services offers solutions to the education, retail, legal, medical, real estate, hospitality, and financial services industries as well as court systems and regional municipalities. Our… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
Sign up by June 18th, 2020 Celebrate the financial freedoms that credit unions provide with this fun and festive banner! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and… Read more »
The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE. To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can now be ordered through our online store. TruHome – TruHome offers a wide range of mortgage solutions/ services to credit… Read more »
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
Read More
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. We have covered a couple frequently asked questions and what resources your credit union can turn to for guidance.
