Don’t Forget to Register to Attend Our Webinar Series on Business Texting 101 (powered by Zipwhip)! Register below to attend our webinar being held on 5/29/19. We will take a look at how Business Texting (powered by Zipwhip) can be put to use throughout the different departments in your credit union! Member Service | Lending |… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Fee Income, Refunds, and Waiver dashboards. Learn how to utilize these dashboards to analyze and understand your fee income like never before! Use these tools to compare your total potential fee income versus your collected fee… Read more »
The Asterisk Intelligence Team is excited to present the AB 19.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 9! This release features the NEW Static Pool Analysis Dashboard, Learn-From-Peer Trend line graphing, additional Power Lines, and more. Check it out! View the Release Summary Learn More About the Analytics Booth Release… Read more »
If your members or community are in need of a new and innovative way to build and expand opportunities for affordable home ownership, join us for a detailed look into Hurry Home! Hurry Home is Variable Ventures’ new Fintech solution for affordable housing strategies – register below for our upcoming web demo. This new classification… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On Friday, May 17, we made two reports available to your credit union for review in your HOLDxx OUTQ (LSTANR, which provides a listing in order of account number with totals at the bottom, and LSTANRS, which provides a listing in order of year/month with totals at the bottom). … Read more »
Join us for a review of SRS Bookkeeping Services Policies! We will discuss Draft, ACH and ATM exception policies and procedures, examine the daily run sheets used to complete daily work for an SRS credit union, and will explore additional services offered by SRS. Sign up today! Thursday, June 6 3:00 PM – 4:00 PM… Read more »
It’s important to know who to contact for Xtend Shared Branch settlement/adjustment information, to ensure there is no delay in processing. As a reminder, Xtend has specific settlement contacts listed on our website for proper shared branch handling. To find the appropriate settlement contact for each participating credit union, you can use any of the… Read more »
On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios. This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location. The rollover is… Read more »
Searching for an Account Need a quick way to show your staff how they can use Phone Operator in CU*BASE to search for a member’s account? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
The Client Services and Education Team now supports extra hours for our credit unions, from 7:30 AM ET until midnight!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Want to watch or share the 2019 Leadership Conference videos? They’re available on the web and you can view them at cuatv.com. Check Them Out!
