March’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled February’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
If you’ve ever been working in CU*BASE and needed to view a check image for a member, but had to leave CU*BASE and log into your check image database to view the image, we think you’ll appreciate this new feature! With Check Images from CU*BASE Inquiry, you can access specific check images right from within… Read more »
Sign up by March 19th, 2020 Going green is easy with eStatements, and signing up is even more so! Promote this great service with the April eStatement campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your… Read more »
Records Management and Operations Managers: have you visited CUSO Magazine lately? Read up on industry strategies and recent developments by checking out these articles: Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10% by John Beauchamp, VP of Professional Services with Imaging Solutions Operations: A Necessary Paradox by Jeff Miller, OpsEngine Business Development Manager… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 10 2:00 PM – 2:30 PM ET Business Texting for Credit Unions Webinar Two-way texting for… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective March 21, 2020, Service 1 FCU (formerly known as SB Community) will complete their data merge with Service 1 Federal Credit Union. The automated ACH Settlement will not be processed for SB Community shared branching settlements on April 2, 2020. All Xtend… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2020 edition of the Owner’s View Monthly Recap! February 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
A credit union can invest in technology, write comprehensive contingency plans, and check all of the compliance boxes – but if effective response and recovery is not part of regular day-to-day activities, business disruptions can catch you by surprise, last longer than they should, and increase the level of frustration for you, your staff and… Read more »
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others. Join… Read more »
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
The experienced Business Continuity team at CU*Answers can help you design and implement an ongoing awareness and training program that prepares your staff to promptly and effectively respond to unexpected disruptive events.
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