This holiday season, cybersecurity should be top of mind for all credit union professionals. Maintaining member data security begins with YOU, so what should you be doing right now to improve your chances of staying ahead of the bad guys trying to steal your member’s information? Don’t trust email Email remains a primary weapon of… Read more »
Denying a Membership Application Need a quick way to show your staff how they can use CU*BASE to deny a membership application that was submitted online? Refer them to this video, which has been viewed 175 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth! Take advantage of operational trend lines and organizational insights accessible anywhere you have an internet connection. Never wait for the end of the month again to review your performance – enjoy daily… Read more »
New to Mobile App 5.0? Need some new banners for your new Mobile App? The CU*Answers marketing team has created 5 banners to start your app off right! For the low price of $250 you will receive 5 predesigned banners featuring: Welcome to our mobile app Card Control eStatements Financial Navigation Thank you for being… Read more »
We’re excited to announce a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Do… Read more »
CU*BASE offers robust toolsets that can help maximize your efforts to reach targeted groups of members, track your activities and increase revenue. Among these are Marketing Clubs, Tiered Services and Cross Sales, just to name a few. How long has it been since your credit union took a deeper look into your sales tools? Maximize… Read more »
Xpress Teller is the new, separate teller processing platform to CU*BASE, designed to be highly configurable and streamline the teller experience. Next month, we will be hosting a roundtable where we will discuss teller processing tools, internal procedures and CU*BASE processes. Additionally, we will provide a demonstration of current Xpress Teller features and will discuss… Read more »
Let your members self-serve by accessing their tax forms from It’s Me 247 via desktop or their mobile phones, right alongside their account statements! This means that your members will no longer need to contact you for lost or misplaced forms. If they do, you can point them to online banking and give them a… Read more »
As the months grow colder and the potential for winter storms increases, wouldn’t it be convenient to let your members know that specific branch locations will be closing? Look no further than Mobile Alerts! Powered by CU*Publisher, this tool allows you to configure routine or one-time alerts for different platforms on both Android and iOS…. Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor and enhance the security of their systems and to protect member information. Discover More
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