Dealing with and Documenting Recent Unemployment Frauds – Video Recording

Dealing with and Documenting Recent Unemployment Frauds – Video Recording

In light of the recent spike in members who have received fraudulent unemployment claims generated by a Nigerian crime ring, it is becoming increasingly important to begin recording these events, for several reasons.  One reason is that it allows for management to evaluate the potential reputation risk this activity might have on your financial institution. … Read more »

Jun 18, 2020

A Note from SettleMINT: Understanding Vendor Requirements for Card Number Update Projects

A Note from SettleMINT: Understanding Vendor Requirements for Card Number Update Projects

In 2018, we sent a notification that we were working on an upcoming mandate (Visa Account Updater/Account Billing Updater) that would allow for credit unions to select old card numbers when replacing a new card.  During the process, we have discovered that each vendor required something different, and that our understanding of each vendor’s requirements… Read more »

Jun 18, 2020

News About the CU*Answers 2020 Leadership Conference

News About the CU*Answers 2020 Leadership Conference

As you know, the 2020 CU*Answers Leadership Conference has gone digital.  Since the conference was originally scheduled for today, here’s a quick recap of what’s happening. The 2020 Annual Stockholders Meeting and board election is being held via a live Zoom web conference at 4:30 PM ET on Wednesday, June 17th, 2020 (yep, that’s today!).  Registration… Read more »

Jun 17, 2020

We’re Here When You Need Us – Meet Jeff Miller, OpsEngine Business Development Manager

We’re Here When You Need Us – Meet Jeff Miller, OpsEngine Business Development Manager

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Jeff Miller, OpsEngine Business Development Manager.  Jeff… Read more »

Jun 17, 2020

Join Us for a Review of Recent Brute Force Attacks on ATM & Debit Card BINs

Join Us for a Review of Recent Brute Force Attacks on ATM & Debit Card BINs

On Presidents Day 2020 and during the weeks that followed, several CU*Answers clients experience brute force attacks on their ATM and debit card BINs.  The losses suffered were, in some cases, up to six digits.  This prompted the AuditLink and SettleMINT teams to take a deep dive and research how they happened as well as… Read more »

Jun 16, 2020