We’re Here When You Need Us – Meet Alycia Meyers, Senior Technical Writer

We’re Here When You Need Us – Meet Alycia Meyers, Senior Technical Writer

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Alycia Meyers, Senior Technical Writer with the… Read more »

Sep 1, 2020

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

The CU*BASE Dormancy Monitoring system is designed to help you minimize the number of dormant accounts your credit union has by detecting inactive memberships and bringing them to your attention each day.  During this Learning Café session, Monica Boguszewski, Account Executive with the Client Services and Education team will discuss fees, waivers, and configurations in… Read more »

Sep 1, 2020

Don’t Miss This Week’s Proving Data Strategies: Analyzing Non-Interest Income

Don’t Miss This Week’s Proving Data Strategies: Analyzing Non-Interest Income

Non-interest income is an essential factor to evaluate when studying the credit union’s income streams and the impact of policy changes.  What is the trend on total income for each source of non-interest income?  Is any source yielding less than normal and is that expected?  How have recent fee waiver policy (or configuration) changes impacted… Read more »

Aug 31, 2020

Save the Date: ItsMe247 and CU*BASE GOLD Rollovers Scheduled for September

Save the Date: ItsMe247 and CU*BASE GOLD Rollovers Scheduled for September

During the month of September, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this fall we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also… Read more »

Aug 31, 2020

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Wednesday, September 2 3:30 PM – 4:30 PM ET Member Service Trackers, Leads, and Follow-Ups Register for web conference   Tuesday,… Read more »

Aug 28, 2020

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE.  To help keep our clients updated, we are delivering this e-alert to announce a previous vendor integration, which can be ordered through our online store. LoanPay Xpress – LoanPay Xpress delivers an all-in-one, multi-channel, mobile optimized platform for loan… Read more »

Aug 27, 2020

Reminder: iPay Clients will Transition from MASTER Site to iPay Portal on September 3rd

Reminder: iPay Clients will Transition from MASTER Site to iPay Portal on September 3rd

Beginning September 3rd, 2020, your institution will go live with iPay Portal.  Once iPay begins transitioning your institution to iPay Portal, your MASTER Site users will have 30 days to enroll in iPay Portal using their existing MASTER Site login credentials. During the transition, when MASTER Site users log in, they will receive a message… Read more »

Aug 27, 2020

Proving Data Strategies: Analyzing Non-Interest Income

Proving Data Strategies: Analyzing Non-Interest Income

Non-interest income is an essential factor to evaluate when studying the credit union’s income streams and the impact of policy changes.  What is the trend on total income for each source of non-interest income?  Is any source yielding less than normal and is that expected?  How have recent fee waiver policy (or configuration) changes impacted… Read more »

Aug 26, 2020