Sign up by March 19th, 2020 Going green is easy with eStatements, and signing up is even more so! Promote this great service with the April eStatement campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your… Read more »
A powerful addition to the CU*BASE platform, the abnormal activity monitoring tool is designed specifically to help your team uncover high-risk member activity. Looking to respond to growing trends in fraud, identity theft or elderly abuse? This tool will help you sift through transaction activity from every origin on the system in seconds and will… Read more »
Editing An Online Membership Application Need a quick way to show your staff how they can use CU*BASE to edit a membership application that was submitted online? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 24 2:00 PM – 2:30 PM ET Mortgage Services Webinar Xtend and Lender*VP collaborate to make… Read more »
Did you know Xtend can send your members messages via online banking, plain text email or HTML email? If you need Xtend’s assistance in getting a message out or pulling an email list, click the button below to complete our form for Custom Member Contact Messages. Please note – requests received will be processed on… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, March 17 2:00 PM – 2:30 PM ET Contact Center Services Webinar With the Xtend Contact Center,… Read more »
ATTENTION ALL XTEND STOCKOWNER CEOS One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each… Read more »
ATTENTION CEOS AND ACCOUNTING TEAM LEADERS In a recent audit of our P2P services and growing volumes we uncovered a problem with our billing software related to P2P processing. Click here to view a summary explaining the issue and how your credit union will receive a credit on your March invoice. If you have any… Read more »
Take a look back at some important topics from the first half of March 2020: Did You Know? You Can Record Permanent Notes on Non-Members (and Save Them When They Become Members)! Is Your Staff Ready for the Next Disruption or Security Incident? We Can Help. February Owner’s View Monthly Recap Sign Up for the… Read more »
iPay will be upgrading several credit unions to a new interface on Monday, April 13th. Prior to this upgrade, iPay will be hosting training on the new interface. Use the link below to join a webinar on March 20th and learn about the updates and features included in this new interface. Please note: this is… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Sign up by April 20th
It’s never too early to start planning and saving for college or future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
