CU*Answers University

Laura Welch-VilkerA Note From the VP of Education

It looks like 2022 is going to be another very full year of education, with both classroom and webinar offerings.  Below you will see some changes and additions to this year’s line up.

Our Xtend Team is offering a new course, 4.20 Wrap-up Codes, and our Internet Retail Support Center (IRSC) Team is offering two new courses, 13.08 CU Publisher – It’s Me 247 Manager as well as 13.09 CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info.  Additionally, we have modified times of some of the classes based on last year, adding additional time to some of them to cover more material.

We continue this year with both Lender*VP weeks and Asterisk Intelligence weeks.  Both have been a big hit with nearly full attendance.  Please notice that on page 9, AuditLink has a new look to their brand, same great offerings, just a new look.  Additionally, our Teller Training Days and Member Service Training Days were so well attended last year, we will continue to offer 6 courses of each throughout 2022.

We continue to offer our Education Express and Learning Café every month. Watch for the content, dates and times that are announced in the monthly Education Newsletter. And speaking of newsletters, don’t forget to sign up for our Client Services Newsletter, new as of January 2021!

Learn about these training offerings and more in the 2022 Education Catalog, brought to you by the CU*Answers Client Services & Education team.


Laura Welch-Vilker
Vice President of Client Services and Education

November 29, 2021

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming July 18 – July 21!  Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Monday, July 18 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for classroom session Register for web conference  … Read more »

Jun 24, 2022

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Jun 1, 2022

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Tuesday, May 10 4:00 PM – 4:30 PM ET This Month’s Focus OnDemand ACH Posting Do you have members requesting to post their paycheck to their account a day early?  Use the CU*BASE on-demand one-time posting feature.  Once activated, your employee can post your member’s pending deposit by selecting the ‘GO!’ button above the ACH… Read more »

May 2, 2022