This month, we will be offering a review of the Balancing Made Easy Guide. The Balancing Made Easy Guide is designed to walk your accounting department through the procedures that CU*Answers recommends for reconciling all CU*BASE daily processing and interfaces. Join Stephanie Raven, Team Lead with Client Services and Education to learn more! Tuesday, February… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Tuesday, February 2 10:00 AM – 11:00 AM ET Vendor Management 101 Register for web conference Thursday, February 4 3:00… Read more »
As your credit union was recently upgraded to TLC 360 Learning Center, we wanted to remind you of the new URL for accessing the site. Your new URL is: https://cuanswers000.cutrainingonline.com/tlc360. Please note: the ‘000’ following ‘cuanswers’ in the URL is a stand-in for your credit union number. The credit union number is the same as… Read more »
Wednesday, February 3 3:00 PM – 3:30 PM ET This Month’s Focus Review of Tool #2: Work/View Loan Application Status The Work/View Application Status system consists of three different layouts that can be used to view pending, denied, and booked (approved/created) loan requests. All incoming applications, regardless of their source, are marked with the date… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Your credit union will be upgraded to the TLC 360 Learning Center this Friday, January 15th! Your administration team will notice a new, updated look with the same functionality you’ve grown accustomed to. The biggest difference is that TLC 360 will use new icons located at the top left of the screen, which will allow… Read more »
Originally scheduled for Monday, January 11, this Learning Café session has been rescheduled for Friday, January 22. Do you want to update your own mobile app content, including advertisements, button links, branch information and much more? Using CU Info and Mobile Manager is easy! Updates are immediate and your members will enjoy up to date… Read more »
Your credit union will be upgraded to the TLC 360 Learning Center this Friday, January 15th! Your administration team will notice a new, updated look with the same functionality you’ve grown accustomed to. The biggest difference is that TLC 360 will use new icons located at the top left of the screen, which will allow… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Do you want to update your own mobile app content, including advertisements, button links, branch information and much more? Using CU Info and Mobile Manager is easy! Updates are immediate and your members will enjoy up to date information about credit union products, promotions, and the services you offer. Join Barb Cooper of the MTG/IRSC… Read more »
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
