Take a Look at the CU*Answers University Courses for June!

Take a Look at the CU*Answers University Courses for June!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in June!   Tuesday, June 2 3:00 PM – 4:00 PM ET NCUA Priorities – CU*Answers Response & Recommendations Register for web conference  … Read more »

May 26, 2020

A Note from Client Services: Your Credit Union’s Designated Statement Coordinator

A Note from Client Services: Your Credit Union’s Designated Statement Coordinator

ATTENTION ONLINE CREDIT UNIONS Our Client Services and Education Team has been working on a project to designate one employee at each of our network credit unions as the ‘Statement Coordinator’.  This Statement Coordinator will be the individual who we first engage with on any questions relating to your member statements.  At this point, we… Read more »

May 21, 2020

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Encourage your management team to join CU*Answers Client Services and Education for a FREE Learning Café!  This month, we will cover a Miscellaneous Configuration Review in CU*BASE.  This session is intended to dust off some CU*BASE tools that are not as frequently reviewed, such as: Tool #233: Configure Credit Union FROM Address Tool #517: Member/Employee… Read more »

May 11, 2020

Presenting Training Opportunities from Your Friends in Client Services and Education

Presenting Training Opportunities from Your Friends in Client Services and Education

Is your credit union looking to engage with new education and training opportunities?  We’ve compiled a selection of resources offered by the CU*Answers Client Services and Education Team which can help your employees become more familiar with CU*BASE tools, software and processes.  These resources are FREE of charge with many opportunities available via a stable… Read more »

Apr 17, 2020

We’re Here When You Need Us – Client Services and Network Services

We’re Here When You Need Us – Client Services and Network Services

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and… Read more »

Apr 14, 2020

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Here comes another Learning Café session!  Do you have members requesting to post their paycheck to their account a day early?  Use the CU*BASE on-demand one-time posting feature.  Once activated, your employee can post your member’s pending deposit by selecting the ‘GO!’ button above the ACH column in Phone Operator, then selecting the pending transaction. … Read more »

Apr 6, 2020

Take a Look at the CU*Answers University Courses for April!

Take a Look at the CU*Answers University Courses for April!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in April!   Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference   Tuesday,… Read more »

Mar 31, 2020