At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming October 7 – 11! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, October 7 1:30 PM – 2:30 PM ET Using CU*BASE Tools for Bank Secrecy Act (BSA) Compliance Register for web conference 3:00 PM –… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Wednesday, October 2 9:30 AM – 10:30 AM ET Launching Your CU*Answers Mobile App Register for web conference 3:00 PM… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Pull Up a Seat for a Learning Café Session
This month’s Learning Café session will be hosted by Keegan Daniel, VP of Professional Services, and Stephanie Raven, Earnings Edge Account Executive. Join Keegan and Stephanie for a demonstration of BizLink 247 business banking. During this session, they will provide an A to Z overview of BizLink 247, exploring everything from the CU*BASE side of… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, September 19th 2:30 PM – 3:00 PM ET This Month’s Focus The People Behind the Brands Join Julie Gessner, VP of Inside Sales and Marketplace Development for an upcoming Education Express session. Julie will lead a discussion on the people behind the brands at CU*Answers. This webinar will provide a look into the various… Read more »
CUaxis Credit Unions: Join Us for Our October Education Series!
Attention CUaxis credit unions: during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. We invite you to use the links below to register for any/all… Read more »
Education Around the Corner – Keeping You Informed of the Latest Webinars and Events
As of fall 2023, CU*Answers Client Services and Education replaced our previous newsletters with a webinar series, known as Education Around the Corner. Education Around the Corner highlights upcoming education opportunities, and provides a look at: How to find upcoming classes, including Education Express and Learning Café sessions. How to register for events. Discussions on… Read more »
CUaxis Credit Unions: Join Us for Our October Education Series!
Attention CUaxis credit unions: during the month of October, CU*Answers will be hosting a special series of educational courses, during which we will explore services and features available to your organization. These courses will be held between Monday, October 21st and Friday, October 25th. We invite you to use the links below to register for any/all… Read more »
In Case You Missed It…
Take a look back at some important topics from the last half of September 2024! View Topics
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
1Click Autopilot
Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More
GOLD Updates
The next GOLD updates are currently scheduled for:
- Online/Partner CUs
- 24.12 Dec. 8, 2024 (Sunday)
- Self Processing CUs
- 24.12