Tuesday, June 9 2:30 PM – 3:00 PM ET This Month’s Focus See/Jump Features in It’s Me 247 Online Banking Join the Client Services and Education team for a FREE refresher of the See/Jump features in It’s Me 247 Online Banking! We will provide an overview of these features by sharing and highlighting CU*BASE reference… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Tuesday, June 2 3:00 PM – 4:00 PM ET NCUA Priorities – CU*Answers Response & Recommendations Register for web conference … Read more »
ATTENTION ONLINE CREDIT UNIONS Our Client Services and Education Team has been working on a project to designate one employee at each of our network credit unions as the ‘Statement Coordinator’. This Statement Coordinator will be the individual who we first engage with on any questions relating to your member statements. At this point, we… Read more »
Encourage your management team to join CU*Answers Client Services and Education for a FREE Learning Café! This month, we will cover a Miscellaneous Configuration Review in CU*BASE. This session is intended to dust off some CU*BASE tools that are not as frequently reviewed, such as: Tool #233: Configure Credit Union FROM Address Tool #517: Member/Employee… Read more »
Thursday, May 21 2:30 PM – 3:00 PM ET This Month’s Focus Review of It’s Me 247 Online Banking Join us for a FREE refresher of It’s Me 247 Online Banking during this month’s Education Express! We’ll show you how to access our demonstration accounts and view all that you can offer to your members. … Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Tuesday, May 5 10:00 AM – 11:00 AM ET Getting Started with Unique Data Management (UDM) Register for web conference … Read more »
Is your credit union looking to engage with new education and training opportunities? We’ve compiled a selection of resources offered by the CU*Answers Client Services and Education Team which can help your employees become more familiar with CU*BASE tools, software and processes. These resources are FREE of charge with many opportunities available via a stable… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and… Read more »
Here comes another Learning Café session! Do you have members requesting to post their paycheck to their account a day early? Use the CU*BASE on-demand one-time posting feature. Once activated, your employee can post your member’s pending deposit by selecting the ‘GO!’ button above the ACH column in Phone Operator, then selecting the pending transaction. … Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference Tuesday,… Read more »
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. We have covered a couple frequently asked questions and what resources your credit union can turn to for guidance.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
