We are excited to announce a refresh to your Credit Union Library! This year, an extensive project has been underway to bring your learners a more engaging learning experience as we move into 2022. Implemented earlier this month, the following enhancements are now available to your credit union: Authored in Articulate: All courses will be migrated from the current… Read more »
AuditLink as a service has been in business since May 2008. True to its commitment, AuditLink reduces the added work imposed by regulations and compliance. Factors inherent in changing regulations mandate continuous training and frequent exposure to compliance issues with applied auditor solutions. The forecast indicates greater focus in these areas, with stringent penalties for… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Last month’s Education Express webinar highlighted Year-End Review items for 2021. If you missed this session but would still like an opportunity to review the topics discussed, you can click the button below to check out the video recording now available on our OnDemand site. View the Video
Missed our most recent Learning Café session? A video recording is now available to view at your convenience! In this video, SettleMINT EFT explores the enhanced Skip-a-Pay options available to your members which were made available with the 21.10 Release of CU*BASE. View the Video
Tuesday, January 4 4:00 PM – 4:30 PM ET This Month’s Focus Year-End Reminders for January Join us for a review of year-end task reminders for the month of January. During this session, we will discuss: Running Tax Information Reports. Final verification of IRA Balance File data (distributions only for all IRA plan types, including… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in January! Tuesday, January 11 10:30 AM – 11:30 AM ET Managing Compliance Using CU*BASE Register for web conference Wednesday, January 12… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
2022 Education Catalogs are Here! Get your planners ready because there’s a wealth of training opportunities coming your way in 2022! Your catalogs have been mailed and will be in your hands soon. Additionally, you can click below to download an electronic version. Download Catalog
At CU*Answers what matters to you, matters to us. Our leaders are your leaders in managing services that matter to your members. We are designers of the products and services your members demand of you. We consider it our personal… Download Who’s Who Directory
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
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Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
