CU*Answers is proud to maintain strategic partnerships with the following companies. If your company would like an introduction to one of these trusted partners, please contact the CU*Answers Sales team and we would be glad to put you in touch.

A & K Construction

A & K Construction is service oriented and has over 40 years of construction experience servicing the state of Michigan. Do you need a handy man around your branches? A & K Construction offers off-site property management. Remodeling or building a new branch? A & K Construction can handle that too.

Website: https://a-kconstruction.com/
Phone: 616-299-7137

A&K Construction

Add-On Technologies, Inc.

Add-On Technologies has outstanding solutions for your cash automation. We design and manufacture the most user-friendly, affordable cash handling equipment interfaces in the industry.

Website: http://addontechnologies.com/
Phone: 844-230-0404

Add-On Technologies Logo

Allied Solutions

Provides a wide array of insurance products (GAP, bond, CPI and others) and Courtesy Pay management solutions to CU*Answers clients.

Website: http://www.alliedsolutions.net/
Phone: 800-826-9384

Allied Solutions

Amber Computer Systems

Provides CU*BASE laser loan forms generation, laser check logo and signature programming development services.

Website: http://www.ambercomputer.com
Phone: 816-741-8116

Amber Computer Systems

Arrow Enterprise Computing Solutions

Represents the leading IBM distributor nationally for which CU*Answers purchases its IBM equipment through.

Website: http://www.arrowecs.com/
Phone: 800-255-3390

Arrow Enterprise Computing Solutions

Association for Financial Technology

Association for Financial Technology (AFT) is industry’s premier resource for networking and professional development for those companies and executives serving U.S. financial institutions (FI’s), including banks, credit unions, lenders and payment companies. Founded in 1972, the organization members represents virtually every area of technology, data or services needed to help FI’s succeed in today’s dynamic marketplace.

Website: http://aftweb.com/
Phone: 614-895-1208

Association for Financial Technology Logo

AT&T

AT&T provides the majority of our Frame Relay connectivity with CU*BASE clients. In addition, CU*Answers partners with ATT for various disaster recovery services.

Website: http://www.att.com
Phone: 616-285-1418

AT&T

Brick and Associates

Provides Asset Liability Management (ALM) services to various CU*BASE clients via a supported download capability.

Website: http://www.brickinc.com/
Phone: 800-332-8188

Brick and Associates

Callahan & Associates

The industry leader for providing timely statistical data, insight and knowledge to issues and events. Chip Filson is a valued consultative resource for CU Board Planning sessions and much more.

Website: http://www.creditunions.com/
Phone: 800-445-8890

Callahan & Associates

CBCInnovis

One of the four major national companies providing credit report solutions.

Website: http://www.cbcinnovis.com/
Phone: 614-538-2105

CBCInnovis

CDP

CDP is a relationship-driven, workflow solutions company that specializes in softwares and services for community and regional financial institutions. After thirty years of sector-focused support, CDP has refined a holistic approach to securing and streamlining financial document workflows. Our solutions are renowned for cutting costs, increasing revenue, and achieving measurable ROI.

Website: https://www.securecdp.com/
Phone: (248) 651-8602

cdp

CO-OP Financial Services

CO-OP Financial Services is a payments and financial technology company whose mission is ensuring the success of the credit union movement by serving 3,500 credit unions and 60 million members. CO-OP payments solutions, engagement services and strategic counsel help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

Website: http://www.co-opfs.org/
Phone: 800.782.9042

COOP

Crowe Horwath

Provides a variety of Financial Auditing services, including Tax Return preparation, SAS 70, Internal and External Penetration, Network Security reviews and ACH Audits.

Website: http://www.crowehorwatch.com/crow
Phone: 616-774-0774

Crowe Horwath

CU*NorthWest

CU*NorthWest offers a wide variety of services for credit unions including its flagship CU*BASE processing system in both an online (ASP) and in-house environment, and Internet development services featuring the It’s Me 247 online banking product.

Website: http://cunorthwest.com/
Phone: 866.922.7646

CU*Northwest Logo

CU*SOUTH

CU*SOUTH offers the flagship CU*BASE core data processing system in both an online (ASP) and In-house configurations.

Website: http://www.cusouth.com/
Phone: 800-293-7554

CU*SOUTH Logo

Daon

As a privately held software company and biometrics industry leader, Daon was founded to build biometric software products that would allow people to authenticate themselves in person or online in a secure, convenient and flexible manner, thus eliminating the threat of security breaches and device fraud.

Throughout the world, Daon has developed identity assurance software that allows government and commercial enterprises to establish trust that someone is who they claim to be.

Website: https://www.daon.com/
Phone: +1 (703) 984-4000

Dell

A leading source for providing PC hardware technology to credit unions; CU*Answers (via Network Services) is a Dell Authorized business partner.

Website: http://www.dell.com
Phone: 512-658-2531

Dell

East Sales, Inc.

Providing an array of paper solutions, including thermal receipt, laser check, money order and starter/ replacement check stock to CU*BASE clients.

Website: http://east-sales.com/
Phone: 616-662-4330

East Sales, Inc.

eDOC Innovations

Provides an array of optical storage, electronic teller receipt, loan forms and misc. document imaging solutions to CU*BASE clients.

Website: http://www.edoclogic.com
Phone: 800-425-7766

Equifax

One of the “big 3” national companies for providing Credit Report solutions.

Website: http://www.equifax.com/
Phone: 734-850-8400

Equifax

Experian

One of the “big 3” national companies for providing Credit Report solutions. Also, a leader in providing interactive ID Fraud Detection services to financial institutions.

Website: http://www.experian.com/
Phone: 248-489-7886

Experian

FIS

A leading provider of core financial institution processing, card issuer and transaction processing services, mortgage loan processing and related information products.

Website: http://www.fisglobal.com/
Phone: 888-323-0310

FIS

FSCC (Financial Service Centers Cooperative)

A provider of shared branching services.

Website: http://www.fscc.com/
Phone: 800-509-1087

Financial Service Centers Cooperative

Fulvew Productions

A film production company producing professional promotional videos.

Website: http://www.fulvew.com/
Phone: 616-458-5822

Fulvew Productions

Fuze Digital Solutions

Developer of the AnswerBook product utilized by CU*BASE clients, including the HelpDesk tracking software used for tracking client calls. Clients may optionally license their own CU AnswerBook for their members and staff.

Website: http://www.fuzeds.com/
Phone: 866-631-0188

Fuze Digital Solutions

Harland Clarke

An industry leader in providing online education services to credit unions, including a comprehensive Learning Management system and over 200 web-based courses.

Website: http://www.harlandclarke.com/main/
Phone: 770-981-9460

Harland Clarke

Hewlett Packard

A leader in providing high quality laser print solutions to credit unions. This is the preferred vendor for CU*BASE laser print requirements.

Website: http://www.hp.com/
Phone: 630-724-5322

HP

IBM

Provides the highly scalable, reliable and secure Power i Server utilized by CU*Answers and its in-house client base for operating CU*BASE.

Website: http://www.ibm.com/
Phone: 616-942-6000

IBM

Interactive Intelligence, Inc.

Provides a new development platform to which CU*Answers will partner for years, including interactive IVR featuring text to speech, a call Center application, TCP/IP based phone backbone and much more. Now featuring PureCloud Engage. A Cloud call center application that’s powerful and easy to use.

Website: http://www.inin.com/
Phone: 317-872-3000

Interactive Intelligence logo 2015 - CU*Answers Partner

iPay Technologies

Providing a turnkey Bill Payment and Presentment option to credit unions for It’s Me 247 Online Bill Pay!

Website: http://ipaytechnologies.com/
Phone: 866-851-4729

Magic Wrighter

Provides a variety of ACH Origination services to CU’s, generating new commercial account income opportunities.

Website: http://www.mvpbanking.com/
Phone: 800-782-8161

Magic Wrighter

McQueen Financial Services

Provides financial services to financial institutions.

Website: http://www.m-f-a.com/
Phone: 248.548.8400

McQueen Financial Advisors

MoneyDesktop by MX Technologies

MoneyDesktop is a comprehensive suite of money management tools designed specifically for financial institutions.

Website: https://www.mx.com/products/moneydesktop
Phone: 801-669-5500

MX Technologies Logo

NACUSO

Since 1985, NACUSO’s focus is to help credit unions form multi-owned CUSOs and participate in collaboration.

Website: https://www.nasuco.org/
Phone: 888-462-2870

NACUSO

Nitro

Nitro delivers not only the mobile banking features your members want, but also the tools you need to manage and maintain your solution over time.

Website: http://www.nitromobilesolutions.com/
Phone: 800.833.2993

Nitro Mobile Solutions

North Star Connections

Providing an array of paper solutions, including thermal receipt, laser check, money order and starter/ replacement check stock to CU*BASE clients.

Website: http://www.northstarconnections.com
Phone: 614-203-5249

North Star Connections

Payveris

Provides integrated bill payment via It’s Me 247 Bill Pay. Payveris lets you offer members a bill pay solution fully integrated with online banking.

Website: http://www.payveris.com/
Phone: 860.372.4111

Payveris Logo

PSCU

A provider of credit, debit and e-service solutions for credit unions.

Website: http://www.pscu.com/
Phone: 844-367-7728

PSCU

Qwest

A key data communications partner providing significant Frame Relay connectivity to many CU*BASE clients. CU*Answers also partners for various disaster recovery, corporate long distance and Internet connectivity (It′s Me 247).

Website: http://www.qwest.com/
Phone: 616-224-4701

Qwest

Sage Direct

Serves as our CU*BASE client Member Statement laser print and mail shop, including Selective Statement insert options. Sage also laser prints and mails CU*BASE year-end forms and performs other special mailing services for clients.

Website: http://www.sagedirect.com/
Phone: 616-940-8311

Sage Direct

Site-Four

Site-Four was built to withstand the harshest of weather conditions, incorporating geothermal technology, redundant and dual energy backup infrastructure, a high availability redundancy system, and dual dedicated fiber optic communications pipelines.

Website: http://www.site-four.com/
Site Four Logo

SonicWall

Provides a variety of products to Network Services to effectively manage both internal and external client firewalls using its Global Management System.

Website: http://www.sonicwall.com/
Phone: 408-745-9600

SonicWall

Sync1 Systems

Sync1 Systems is a CUSO that has designed a cloud-based loan origination technology to help credit unions streamline loan-processing workflow, increase loan revenue, and acquire new members quickly. With their robust automation, their system is easily configured and managed from the business user level.

Website: https://www.sync1systems.com/
Phone: (888) 200-7801

Sync1 Systems

TEKsystems

Reliable and proven source through which CU*Answers obtains contracted programming services.

Website: http://www.teksystems.com/
Phone: 616-974-1188

TEKsystems

TransUnion

One of the “big 3” national companies for providing Credit Report solutions.

Website: http://www.transunion.com/
Phone: 616-940-7103

Trans Union

Vantiv Worldpay

Two payments leaders officially combined forces on January 16, 2018, creating a global leader in omni-commerce payments, processing more than 40 billion transactions annually. Check out our Newsroom to read about this major milestone, as well as additional news releases about how the new Worldpay plans to forge the future of payments.

Website: https://www.vantiv.com/announcing-the-new-worldpay
Phone: 866-622-2390

Virtual StrongBox

Provides all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with branding, profit sharing, and more.

Website: https://www.virtualstrongbox.com/
Phone: (704) 817-4588

Vision Solutions

Vision Solutions provides the robust High Availability solution to CU*BASE clients. iTera utilizes the i5 platform, provides a lower cost of deployment and high quality support.

Website: http://www.visionsolutions.com/
Phone: 630-282-8197

Vision Solutions

Watts Group

Provides “Call Hold Message” services to CU*Answers and credit unions.

Website: http://wattsgroupinc.com
Phone: 616-847-9188

Watts Group

Xtend, Inc.

Xtend Inc. is a Financial Services CUSO with the purpose of increasing the competitive advantage of its owning credit unions through strategic partnerships and business alliances.

Website: http://www.xtendcu.com/
Phone: 800-327-3478

Zoot Enterprises, Inc.

Provides CU*BASE online client linkage to four major national credit bureau’s. All credit reports and decision models populate CU*BASE via a single delivery channel.

Website: http://www.zootweb.com/
Phone: 406-586-5050

Zoot Enterprises, Inc.