Time Zone Processing is the ‘24’. This means that we are continuing to make major changes in our processing approach to help you keep up with the speed of business today.
7 Day Processing or the ‘7’. This means that we will start processing on your behalf seven days a week instead of six.
Learn More
Concerned about your website and web accessibility? Worried about the WCAG 2.1 guidelines and how your website conforms? CU*Answers Web Services is launching a new scanning, reporting and remediation service to monitor your website and guide your accessibility journey toward conformance. Discover More
Join Asterisk Intelligence in a demo and discussion of the new and improved tool for downloading or uploading data between CU*BASE and your PC or shared drive. This session is designed for existing users of the download and upload tool of CU*BASE, but interested individuals who’ve never used the features are encouraged to attend as well. Register Today!
CU*Answers would like to extend a congratulations to all of our credit unions for completing the iAccess and LegaSuite workstation upgrades! The upgrade process went smoothly, thanks to our credit unions completing these upgrades in advance. We are now in a good position to start taking advantage of all of the new capabilities that come… Read more »
The CU*Answers Business Continuity Team continues to invest in high availability and recovery strategies to ensure that the products and services you count on us for are available when you need them. Implementing strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan, helping you to continue serving your members, even when… Read more »
Implementing a Records and Information Management program helps to make sure you manage your records and information to meet your business needs and comply with laws and regulation. We want to provide content to help educate, motivate and guide you in your Records and Information program development, and also keep you abreast of trends in… Read more »
ATTENTION CREDIT UNIONS THAT USE SUBSTITUTE 1099s: From: Xtend To: You Take advantage of our FREE offer to notify your members that they will receive year-end tax information on their statements. To take advantage of this free offer, just click the button below and fill out our form by Wednesday, November 28th. We will then… Read more »
As we move into our second calendar year with MACO, we are asking our credit unions to decide if they would rather: Prepay for a set number of licenses for the 2019 calendar year True-up at the end of the 2019 calendar year For previous year statistics, please reach out to the IRSC and we… Read more »
ATTENTION NETWORK SERVICES COMPLETE CARE CLIENTS What Are We Doing? We will be upgrading from Latitude to our new CNS support portal at: Helpdesk.cuanswers.com. When Are We Doing This? We will be performing this upgrade on Monday, November 19th. Why Are We Doing It? After many years, we have outgrown our current system, and are… Read more »
Join the Asterisk Intelligence team as they demo and discuss the new and improved tool used for downloading or uploading data between CU*BASE and your PC or shared drive. Introduced with the 18.11 Release of CU*BASE, this all-in-one tool contains both upload and download functions, as well as several upgrades to settings and file compatibility…. Read more »
ATTENTION CREDIT UNIONS THAT RECEIVED THE ASSOCIATED EMAIL: You’ve been selected…and we need your help! As you may remember from the recent Leadership Conference and CEO Strategies events, CU*Answers has been working on some major initiatives related to 7-day business weeks and processing across multiple time zones. We’re now ready to begin implementing one of… Read more »
Don’t Forget to Register to Attend Our Webinar Series on Zipwhip 2-Way Texting! Register to attend our 2-Way Landline Texting, Powered by Zipwhip webinar series this afternoon, November 14th at 11:00 AM ET. Learn how the Zipwhip tool works and how 2-way texting can be put to use at your credit union! Member Service | Lending | Collections Register here!
SIGN UP BY DECEMBER 14, 2018 Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2019 year or you can sign up monthly and pick and choose which months you would like to participate in. Each month, the CU*Answers Marketing team will… Read more »
Time Zone Processing is the ‘24’. This means that we are continuing to make major changes in our processing approach to help you keep up with the speed of business today.
7 Day Processing or the ‘7’. This means that we will start processing on your behalf seven days a week instead of six.
Learn More
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
Complete our survey
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
