Register for the 2019 CU*Answers Leadership Conference

Register for the 2019 CU*Answers Leadership Conference

Register for the 2019 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

Apr 19, 2019

Jump into a Dashboard Dive: Payveris Bill Pay Dashboards

Jump into a Dashboard Dive: Payveris Bill Pay Dashboards

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tools #1105 and #1106, the ‘Bill Pay Subscriber Analysis’ and ‘Where your Members Pay Bills’ Dashboards.  Do you utilize Payveris bill pay services?  Have you been looking for new ways to analyze your members who use bill… Read more »

Apr 18, 2019

What’s in a Call? The Latest from ‘The Data Trendsetter’

What’s in a Call?  The Latest from ‘The Data Trendsetter’

Has your credit union been utilizing Phone Operator to its full capabilities?  How is your staff engaging with members when they contact your credit union? Sarah Ashby, the Asterisk Intelligence team’s Marketing and Business Intelligence Analyst through Xtend, recently shared her insights on Phone Optics Data in a recent blog post titled, ‘What’s in a… Read more »

Apr 17, 2019

Next Week in Xtend Webinars: Contact Center Service, RevGen, and Zipwhip

Next Week in Xtend Webinars: Contact Center Service, RevGen, and Zipwhip

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.   Tuesday, April 23 2:00 PM – 2:30 PM ET Contact Center Service – Strengthen Relationships One Conversation at… Read more »

Apr 16, 2019

CU*BASE GOLD 19.05 Coming Soon!

CU*BASE GOLD 19.05 Coming Soon!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 19.05: Online credit unions: May 5 Site-Four partners: May 5 Self-processing credit unions: May 20-21 Release Documents 19.05 Release Summary 19.05 Database Changes 19.05 Tool Changes Release Training General Release… Read more »

Apr 15, 2019

Join AuditLink for our 5th Annual Conversations on Compliance!

Join AuditLink for our 5th Annual Conversations on Compliance!

Announcing the fifth annual AuditLink Conversations on Compliance event!  Join us on Thursday, May 23, from 9:00 AM to 5:00 PM ET at the DoubleTree Inn in Grand Rapids, MI.  Presenters will include: Jim Vilker, NCCO CAMS, VP of Professional Services with CU*Answers and AuditLink Division Leader Marvin Johnson, CAMS, CFE, Assistant Manager of AuditLink… Read more »

Apr 15, 2019

Don’t Miss This Week’s Dashboard Dive: Common Bonds

Don’t Miss This Week’s Dashboard Dive: Common Bonds

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #232, Commons Bonds.  Use this tool to study your members using 1 of 4 automated analytical routines reviewing their account composition, membership traits, credit score history, and their tiered services participation.  Analytical routines can be ran… Read more »

Apr 15, 2019