CU*Answers

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
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Redesigned BizLink 247 Arrives 12/6/22

Credit unions will now have the ability to update branding and logos, add or remove widgets, incorporate marketing materials and more!

Get Ready

On Track for Year 6 of MACO?

Moving into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather prepay or true-up.

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Lender*VP University Courses for December!

During the month of December, we will be hosting a set of webinars relating to Lender*VP. Take a look at the courses we have coming up!

Kick off the New Year with a Fresh Website

CU*Answers Web Services is currently scheduling new website projects to begin in January 2023.

Get started on a fresh new website next year.
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FREE! 2022 Contests – Sign up before 12/19

Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to ensure a member from your credit union will win regardless.

Participation is FREE!
Free Sign Up!

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level.

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Show Holiday Cheer with the Mobile App Holiday Banner Pack

Looking to add some holiday cheer to your mobile app and website? Ten predesigned holiday banners for the low price of $625.

Get Going!

Virtual StrongBox Pricing Changes

Does your credit union have a plan?

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ACH Audit And Risk Assessment Available

Annual ACH Audit and Risk Assesment, as well as FedLine Attestation are now available from our Due Diligence team.

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Get Going with FUEL

Our FUEL (Forecasted Underwritten Express Lending) Decision Model offers many features our credit unions requested, at a much lower per-decision cost than our previous model.

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Register for Asterisk Intelligence Week in December

Asterisk Intelligence Week is coming soon! For people who analyze data or manage data, this educational event offers sessions to expand skills and explore strategies for proving data’s value to your credit union.

Come out to CU*Answers’ headquarters for any of the in-person sessions on December 5 – 7, and/or register for the online-only sessions December 8.

2023 Cooperative Campaigns Now Available

A whole year of Marketing for only $2500 if you sign up before December 19th.

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Get Going with FUEL

Our FUEL (Forecasted Underwritten Express Lending) Decision Model offers many features our credit unions requested, at a much lower per-decision cost than our previous model.

Get More Information

Register for Asterisk Intelligence Week in December

Come out to CU*Answers’ headquarters for any of the in-person sessions on December 5 – 7, and/or register for the online-only sessions December 8.

Show Holiday Cheer with the Mobile App Holiday Banner Pack

Looking to add some holiday cheer to your mobile app and website? Ten predesigned holiday banners for the low price of $625.

Get Going!

Learn All About AnswerBook with These 9 Videos!

Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »

Dec 2, 2022

Important Details for the New BizLink 247 and Biz Watch for ACH, Arriving 12/6/22

To all credit unions using BizLink 247: Alongside the 22.12 CU*BASE Release that is slated to be released this weekend (12/4/2022) come changes to our Business Online Banking solution as well as to our Share Draft/Check Positive Pay solution. At approximately 7:00 AM (EST) on 12/6/2022, all business/commercial members using BizLink 247 will see the… Read more »

Dec 2, 2022

Is Your Credit Union on Track for Year 6 of MACO?

As we move into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2023 calendar year True-up at the end of the 2023 calendar year For previous year statistics, please reach out… Read more »

Dec 2, 2022

Reminder: The AB_22.12 Analytics Booth Release Arrives December 11th

The Asterisk Intelligence Team is excited to present the AB_22.12 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, December 11! This release features: Improved reporting capabilities A modernized look and feel for all 12 Analytics Booth Dashboards The introduction of a new charting tool designed to strengthen your credit union’s reporting needs View… Read more »

Dec 2, 2022

Xtend Update: We moved! Check out our new location!

Xtend is excited to announce we have moved! Our new address is 2900 Charlevoix Dr SE, Suite 200, Grand Rapids, MI 49546. Please update all your records to our new address. If you have any questions or concerns, please contact us at info@xtendcu.com.

Dec 2, 2022

CU*BASE 22.12 Release Updates

ATTENTION ONLINE CREDIT UNIONS As a reminder, the 22.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 4th. We will be posting any/all issues related to the 22.12 Release of CU*BASE on the CU*BASE Alerts page, compiled into a single alert post located here. We will… Read more »

Dec 2, 2022

A Note From the Help Desk: TrendMicro Price Increases

ATTENTION CNS MANAGED CLIENTS TrendMicro Price Increases Effective January 1st, 2023, TrendMicro will be implementing global price increases for their products and services. Prices for Software, SaaS, and Services will be increasing by 5% over their 2022 prices. Please be advised that if you are purchasing TrendMicro products or services through CU*Answers Network Services, you… Read more »

Dec 1, 2022

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Dec 1, 2022

Don’t Forget: Biz Watch for ACH Arrives Tuesday, December 6th

Arriving Tuesday, December 6th, Biz Watch for ACH is a new service designed for business members who want a higher level of control over unauthorized transactions submitted to their operating accounts. Biz Watch for ACH automates more of the process and allows members to define how they would like incoming ACH debits to be handled…. Read more »

Dec 1, 2022

A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »

Dec 1, 2022