Enhancements Coming to CU*Chat 10/21/26

Enhancements Coming to CU*Chat 10/21/26

Tonight, October 20th, eDOC will be deploying a package to CU*Chat that will include several enhancements. These updates will be reflected starting tomorrow, October 21st. The following updates will be implemented: Improved File Sharing: Files can now be sent without an accompanying text message. Separate Text and File Messages: When text and a file are… Read more »

Oct 20, 2026

An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements

An Open Discussion on CU*Chat – From the Current Experience to Future Enhancements

A chat platform built into the loan application workflow in CBX, CU*Chat allows borrowers and staff to easily communicate about loan applications. Whether it’s gathering references, verifying collateral information or requesting support documents, any and all communication with the borrower is seamless and secure via CU*Chat! Plus, any documents or images the borrower sends will… Read more »

Oct 20, 2026

The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »

Oct 16, 2026

In Case You Missed It – Early October 2026

In Case You Missed It – Early October 2026

Take a look back at some important topics from the first half of October 2026: Conversations on Cybersecurity: Priorities for 2026-2027 Join Us for Conversations On What’s Next for CBX! September Owner’s View Monthly Recap Conversations On Education – CU*Answers Online University (TLC) Make the Most of Your Credit Union’s Initiatives with Strategic Release Management!… Read more »

Oct 15, 2026