CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
Complete our survey
Let your members know that they can have quick and easy access to their accounts with your convenient mobile app! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement. Sign Up Today!
Check out our featured AnswerBook question for the month of January: Do I need to have an unsubscribe link in the communications I send to members? What is the benefit over having them call my credit union or reply to the email? Click Here to Learn More Refer to AnswerBook anytime, anywhere; our… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Have you visited the Kitchen lately? If not, now’s the time! The CU*Answers Kitchen is where we share the progress of some of our biggest projects. While you’re there, check out our latest recipes: Designing Teller Platforms for Our Future (Teller 3P) Designing the Future for Online and Mobile… Read more »
AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others. Join… Read more »
Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. Each 30 minute session will include a discussion of what’s hot in the industry and help participants plug into key resources within CU*BASE and the cuasterisk.com network. This month’s Rewind video highlights Kristian Daniel as he discusses… Read more »
Beginning in February, CU*Answers will begin to offer Sunday Processing. As the business world takes on more of a 24/7 mindset, CU*Answers will be there to help support your credit union and serve your members! Don’t miss the deadline – sign up today! Credit unions have asked for ways to be accessible to members 24/7,… Read more »
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, January 22 2:00 PM – 2:30 PM ET Member Reach: Convenience, Simplicity and Control Wouldn’t it be… Read more »
The 2019 Xtend Pricing Guide is now available! Take a look at our offerings for SRS Bookkeeping, Lending Support Services, Contact Center Services, Partner Support Services, and more. A copy of the 2019 Pricing Guide is available on our website, and we encourage our clients to review it in planning for this year.
The CU*Answers Client Services and Education Team can offer specialized support to your credit union in a number of areas. Looking to train your staff on CU*BASE tools, credit union-specific practices and compliance standards? Take a look at our Online Campus packages! Want to learn about the various products and services available at CU*Answers? Sign… Read more »
Activating Your Teller Drawer Need a quick way to show your staff how to activate the Teller Drawer in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Sign up by January 17th, 2019 Let your members know that they can have quick and easy access to their accounts with your convenient mobile app! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking… Read more »
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Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
CU*Answers is continuing to evaluate other options for an integrated solution. To help us better understand which investments you have already made, please click below to complete a brief 4 question survey.
Complete our survey
