Have you been to the CU*Answers Store lately? We are constantly adding new products and services that you can buy. With more than one thousand products to browse, our store is the premier destination to discover all the great products and services we have to offer! Visit store.cuanswers.com
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
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The experienced Business Continuity team at CU*Answers can help you design and implement an ongoing awareness and training program that prepares your staff to promptly and effectively respond to unexpected disruptive events.
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As the headlines continue to focus on the top story of the day, we wanted to take a moment to send an un-rehearsed, from-the-heart message to all of our teams, clients, partners and friends. We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of… Read more »
With media escalating awareness of the recent COVID-19 outbreak, several credit unions have reached out to CU*Answers asking about our large-scale pandemic plans. Our team would like to share our response with the CU*BASE credit union network. Planning and preparing for disruptive events, whether the result of a natural, man-made, or technology incident, is the… Read more »
Searching for Closed Accounts via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry feature to search for closed member accounts? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Let your members know that your credit union is ready to support their financial needs during these changing times. With the We Are Open campaign, you can communicate that members will still receive the quality service they’ve come to expect from your staff, via your drive-thru. Included in this campaign are several banners for your… Read more »
During these uncertain times, your members may have questions about how to proceed with their loan payments. There are several solutions in CU*BASE available to your credit union. We’ve prepared a PDF with information on each of these – click the link below for details on how to use these options. View the PDF
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
Managing Regulatory Ramifications in Today’s Environment Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. But along with all the decisions that are being made to help adversely affected members are questions relating to the eventual regulatory response. Below, we’ve covered a couple… Read more »
Given the events currently occurring in our country, many credit unions have reached out for best practices on how to monitor for physical cash within their teller drawers, vaults, ATMs, ITMs, and supplemental vaults. Following are some suggestions on where to find that information in CU*BASE: What’s the best way to monitor teller drawer cash… Read more »
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner. We are currently offering a 15% discount on custom website banners. Simply enter… Read more »
As a follow-up to the message you received in January about changes in the age for IRA required minimum distributions (RMD), we have made adjustments so that the RMD box on 5498 tax forms will be checked if (a) the member turned 70 ½ in 2019 or earlier, or (b) the member will turn 72… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q120 Call Report any time after April 1, but be… Read more »
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
Now at a 15% Discount – Communicate Valuable Information to Members with Custom Website Banners
Need to communicate changes in branch hours or updates to policies and procedures? As new information is presented frequently during these changing times, you can convey important messages to members as soon as they visit your website via a custom website banner.
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
Read More
