How to Find Settlement Contacts for Xtend Shared Branches

How to Find Settlement Contacts for Xtend Shared Branches

It’s important to know who to contact for Xtend Shared Branch settlement/adjustment information, to ensure there is no delay in processing.  As a reminder, Xtend has specific settlement contacts listed on our website for proper shared branch handling. To find the appropriate settlement contact for each participating credit union, you can use any of the… Read more »

May 21, 2019

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

Reminder: Upgrade to It’s Me 247 – PIB Rollover Scheduled for May 29

On Wednesday, May 29, CU*Answers will perform a rollover of PIB, as part of our ongoing efforts to better prepare ourselves for potential service outages and disaster recovery scenarios.  This process will see the PIB portion of It’s Me 247 Online Banking rolled over to the servers at our 28th Street location.  The rollover is… Read more »

May 20, 2019

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Don’t Miss This Week’s Dashboard Dive: Why Your Members Call

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the tool #1315, the ‘Why Your Members Call’ Dashboard.  Learn how this dashboard can be used to analyze your call center activity and provide greater visibility into your call center Wrap-up Codes.  Quickly review call volume per day,… Read more »

May 20, 2019

Don’t Forget to Vote in the 2019 CU*Answers Elections!

Don’t Forget to Vote in the 2019 CU*Answers Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 17, 2019

Don’t Forget to Vote in the 2019 Xtend Elections!

Don’t Forget to Vote in the 2019 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 14, 2019! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 18). Click… Read more »

May 17, 2019