Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!
For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
Attendees will be in person this year at the 2021 CU*Answers Leadership Conference, June 15-17. Check back for post-event details including presentations, announcements, and more! Check it out!
Take a look back at some important topics from the first half of June 2021: Forgetting Something? Complete Your LegaSuite Upgrade Today! Special Promotion for June: Discount for the Cisco 2900 Router Upgrade! May Owner’s View Monthly Recap A Note from SettleMINT EFT: Changes to Visa and Mastercard BIN Requirements Coming 2022 Join Network Services… Read more »
The Asterisk Intelligence Team is excited to present the AB_21.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 27! This release features: Additional Web Version launch points within four new CU*BASE tools to quickly access in-depth analysis. Seven new data points, such as average credit score and average weighted rate, in the… Read more »
CU*BASE GOLD Favorites – Part 3: Creating a Favorites Group Need a quick way to show your employees how they can organize groups of Favorite Tools in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Two new videos are now available from CU*Answers! If you missed our recent webinar sessions for Subsidiary Enhancements or Xpress Teller, you can get caught up with these recorded versions! Included in the recent 21.05 release of CU*BASE are enhancements that make the subsidiary process easier than ever before! Users now have access to a… Read more »
Sign up for the July Cooperative Campaign! Social Media $250.00 Social media is a great way to reach current and prospective members for your credit union. With countless people on social networking sites like Facebook and Instagram, it’s a quick and easy way to reach a large audience. Various CU*Answers teams, including Marketing, Web Services,… Read more »
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started
Succession planning continues to be a hot topic these days, and with the pending retirement of the CU*Answers CEO, Randy Karnes, we know everyone is curious about our succession planning efforts. Rest assured, the CU*Answers Board of Directors has a plan and the project is ongoing. At this year’s Annual Stockholders Meeting on Wednesday, June… Read more »
Announcing a mobile app for the 2021 CU*Answers Leadership Conference! Attendees of the 2021 Leadership Conference can download this app today, and make use of features including: View a live schedule of events Download digital copies of conference materials Find places to eat and things to do near the conference Visit the iOS App Store… Read more »
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be upgrading the SonicWall Global Management System (SGMS). Why Are We Doing This? This is a maintenance release that contains bug fixes and will keep us current with vendor support. When Are We Doing This? This upgrade will… Read more »
This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking! This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer! This… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!
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