Jump into a Dashboard Dive: Payveris Bill Pay Dashboards

Jump into a Dashboard Dive: Payveris Bill Pay Dashboards

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tools #1105 and #1106, the Bill Pay Subscriber Analysis and Where your Members Pay Bills Dashboards.  Do you utilize Payveris Bill Pay services?  Have you been looking for new ways to analyze your members who use Bill… Read more »

Sep 21, 2018

CU*BASE HA Rollover Updates for September 23

CU*BASE HA Rollover Updates for September 23

We will be posting any/all issues related to the September 23rd HA Rollover event to the CU*BASE Alerts page, compiled into a single alert located here.  We will not be sending out any emails regarding individual issues for the HA Rollover.  If you encounter any issues between Sunday, September 23rd and Monday September 24th, please… Read more »

Sep 21, 2018

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We are upgrading our Firewall Management System (https://sgms.cuanswers.com) to the latest release. Why Are We Doing It? We are performing this upgrade to our network to stay current with vendor system releases and meet our commitment to continuously improve system reliability… Read more »

Sep 20, 2018

How Do You Engage Non-Members?

Where Do You Find Your Non-Member Data? Where do you currently purchase your non-member data from?  Do you reach out to the credit bureaus or partner with another company? Xtend wants to know!  Answer these questions and help us expand our data resources by filling out our short survey. Get Started

Sep 20, 2018

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October, which highlight solutions offered by Lender*VP! Monday, October 22 9:30 AM – 11:00 AM ET Designing CU*BASE Loan Products Register for web… Read more »

Sep 20, 2018

Take a Look at September’s Featured AnswerBook Question!

Take a Look at September’s Featured AnswerBook Question!

Check out our featured AnswerBook question for the month of September: How can I stop members from receiving a monthly eStatement reminder email?   Click Here to Learn More   Refer to AnswerBook anytime, anywhere; our online database of thousands of questions and answers pertaining to CU*BASE!  Click here to register for AnswerBook today! Want to… Read more »

Sep 19, 2018

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

[The Pulse] Reminder: HA Rollover Scheduled for September 23-26

High Availability Rollover Scheduled Sunday, September 23 – Wednesday, September 26   During this rollover event, we will redirect CU*BASE core-processing from our primary production data center to systems at our high-availability (HA) data center. The rollover process will begin at 10:00 PM ET on Sunday, September 23. We will continue providing live production of… Read more »

Sep 18, 2018