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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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In Case You Missed It…

Take a look back at some important topics from the first half of September 2026! View Topics

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

Conversations On…

A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More

Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing

Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »

Sep 22, 2026

Turn Core Data Into Actionable Member Intelligence – Join CU*Answers and EDGE for an Interactive Webinar

Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work! We’ll explore a range of ways that this data can benefit your credit union, including reducing manual processes, supporting smart lending decisions, improving the… Read more »

Sep 22, 2026

A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX

Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »

Sep 22, 2026

Two for Tuesday with CEO Geoff Johnson – 9/22/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Sep 21, 2026

Join Us for CEO Strategies 2026!

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This… Read more »

Sep 21, 2026

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Monday, October 5 Xpress Teller Techniques 9:30 AM – 11:00 AM ET Register for Web Conference It’s Me 247 Online Banking 2:00 PM… Read more »

Sep 21, 2026

Coming in October: Vehicle Valuation Price Increase

Attention CU*Answers clients: effective October 1st, 2026, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $66.50 per month to $73.00 per month, while valuation costs will increase from $0.26 per valuation to $0.29 per valuation. These price increases will apply to all clients using the service, including current… Read more »

Sep 21, 2026

Revised Details for IBM iAccess Upgrades – New Version Number

Last month, we announced that the next upgrade for IBM iAccess would be coming in the form of version 1.1.9.14. However, IBM has since released a new version of iAccess, and the update will now be reflected as version 1.1.9.16. This newest version of iAccess includes enhanced security features. The CU*Answers Network Services team is… Read more »

Sep 18, 2026

Helpful Tips from Lender*VP: Reminders for 1Click Forms

For all 1Click Offer users in the network, Lender*VP would like to share a few important reminders: When launching 1Click Offers, please ensure that you are including the required forms within your 1Click Offer configuration. Also, please keep in mind that you do have the ability to attach multiple forms within a 1Click launch. When… Read more »

Sep 18, 2026

Have You Reviewed Your Notice Printing Lately?

Did you know that our online store gives you the option to have vendor printed notices handled by Sage Direct? This service does away with the time and hassle of printing notices, inserting them into envelopes, and mailing them out. Plus, depending on the volume you need printed, it could save you money on the… Read more »

Sep 17, 2026