Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these… Read more »

Jul 11, 2024

June Owner’s View Monthly Recap

June Owner’s View Monthly Recap

Check out recent programming changes in the June 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

Jul 10, 2024

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Jul 10, 2024

IBM i Access Upgrades – Complete Yours by 9/1/2024

IBM i Access Upgrades – Complete Yours by 9/1/2024

It’s time to upgrade IBM i Access (used for print sessions) to 1.1.9.4! Your IT staff can download the latest version and perform these upgrades today. Please note that this update is required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. The updates will need to be applied to… Read more »

Jul 10, 2024

Vehicle Valuation Price Increase Arriving in October

Vehicle Valuation Price Increase Arriving in October

Attention CU*Answers clients: effective October 1st, 2024, pricing for J.D. Power Vehicle Valuations will be increasing. The monthly cost will increase from $55.00 per month to $60.50 per month, while valuation costs will increase from $0.22 per valuation to $0.24 per valuation. These price increases will apply to all clients using the service, including current subscribers. If… Read more »

Jul 10, 2024

Conversations on Cybersecurity: Preparing for Your Cybersecurity Audit

Conversations on Cybersecurity: Preparing for Your Cybersecurity Audit

Cybersecurity has been top of mind for all of us as we focus on keeping our institutions and members safe and secure against an always evolving threat landscape. Join us for a conversation on the top 10 cyber risks for financial institutions that you should be focusing on now. Jim Lawrence and Matt Sawtell will be… Read more »

Jul 10, 2024

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, July 25th 2:30 PM – 3:00 PM ET This Month’s Focus PASS User Roles for Paymentus Bill Pay/P2P Clients Join Linda Stearns, Cards and Payments Account Executive, for an upcoming Education Express session. Linda will lead a discussion on PASS user roles for Paymentus Bill Pay/P2P clients, and will cover the following topics: Options… Read more »

Jul 9, 2024