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The CU*Answers Store is Open for Business!

CU*Answers is taking the next step in online retailing, by allowing you to order products and services from our online storefront. Need help with one of the many other solutions that CU*Answers offers? These options are all conveniently gathered in one place, so you can purchase what you need, when you need it.

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Announcing Beta Test Sites for the 17.10 Release!

Among the 14 credit unions that applied to be part of the beta test for CU*BASE GOLD 17.10 coming in October, the following 4 credit unions were selected: Allegan Community FCU Kellogg Community Credit Union First Financial Credit Union Rogue River Community Credit Union Thanks to everyone who expressed interest in joining this beta test,… Read more »

Aug 23, 2017

Phase Two of Same Day ACH is Coming Soon!

CU*Answers anticipated Phase Two and addressed processing same-day debits at the same time that we set up for same-day credits (which was our goal for Phase One of implementing Same Day ACH). As long as your evening posting configuration is set to post both debits and credits, you are already compliant for Phase Two. As… Read more »

Aug 23, 2017

Take a Deeper Look at Zipwhip 2-Way Texting!

Explore Use Cases for 2-Way Landline Texting: Lending and Collections TEXT your members from your current landline or toll-free phone numbers! Xtend has partnered with Zipwhip to provide you with this new and effective form of member communication! Attend this hour long advanced webinar series to be held on August 30th at 3:00 PM EST…. Read more »

Aug 23, 2017

It’s Almost Time for a Dashboard Dive: Where Your Members Branch

Join Keegan Daniel, VP of Professional Services at CU*Answers, for a Dashboard Dive! This tool allows you to see which of your credit union branches receives the most member traffic. This can help you to determine how your most popular branch might be carrying out their practices differently, so that you can replicate those sales… Read more »

Aug 23, 2017

Did you submit a beta pool form? We need you to submit it again!

In our haste to blame Fido for our missing beta pool applications, we missed the mark a bit. Turns out the fax number was fine, it was the email address that had some issues. We’ve forgiven the pooch (and sent ourselves to the dog house). So, let’s try this one more time; if you applied… Read more »

Aug 22, 2017

Help AuditLink Lead the Charge in Analyzing High Risk Account Activity!

We’re kicking off the 2018 business year with the goal of becoming experts on systems that inspect and analyze high risk transactional activity across all channels! We are starting projects with vendors who perform transactional activity analysis to uncover high risk account activity. Help champion this process by signing up with a vendor! AuditLink… Read more »

Aug 22, 2017

Obsolete Fax Number

While finalizing the beta pool applicant information, it came to our attention that we inadvertently listed an obsolete fax number on the application form. Due to this, any faxed applications have not been received by us and we are requesting that you please resubmit your completed forms. We apologize for the inconvenience. Please send your… Read more »

Aug 22, 2017

Turn on Customized Data for Members and Accounts

Consider the power of tracking customized information about a member’s life events and relationship with you… what if you knew the answer to these questions? What are the key details (rate, balance, and institution) of the outside loan you just captured? Which college is your student member attending? What year will/did they graduate? Who attended… Read more »

Aug 22, 2017

Don’t Miss Next Week’s Xtend Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 29 2:00 PM – 3:00 PM ET eStatement Notification – Bring Your Brand into Your eStatement Xtend… Read more »

Aug 22, 2017

Take Advantage of Online Member Tax Forms

Members have the ability to access their tax forms online via It’s Me 247, just like they do with regular member statements. The CU*Answers Imaging Solutions team can put your member forms online, as well as make them available to staff in CU*BASE. This service is available to anyone utilizing CU*Spy for hosting their member… Read more »

Aug 22, 2017

CU*Answers

Beta Pool Selection Period Extended

My CU Today is now Analytics Booth!

Recap Leadership 2017

In case you missed it…

The CU*Answers Store is Open for Business!

We have an App for you!

Beta Pool Selection Period Extended

Remote Deposit Capture is ready in Mobile App 2.0!

Recap Leadership 2017

Announcing Beta Test Sites for the 17.10 Release!

Phase Two of Same Day ACH is Coming Soon!

Take a Deeper Look at Zipwhip 2-Way Texting!

It’s Almost Time for a Dashboard Dive: Where Your Members Branch

Did you submit a beta pool form? We need you to submit it again!

Help AuditLink Lead the Charge in Analyzing High Risk Account Activity!

Obsolete Fax Number

Turn on Customized Data for Members and Accounts

Don’t Miss Next Week’s Xtend Webinars!

Take Advantage of Online Member Tax Forms

Recap Leadership 2017

Check Out The IRSC Store!

Gold Updates

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