Time Zone Processing is the ‘24’. This means that we are continuing to make major changes in our processing approach to help you keep up with the speed of business today.
7 Day Processing or the ‘7’. This means that we will start processing on your behalf seven days a week instead of six.
Learn More
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247
Mobile Web. Learn More
Need to provide your staff with a quick introduction to CU*BASE? Refer them to our recently updated video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
CU*BASE credit unions around the country have reported similar cases of someone using a member’s online banking credentials to initiate P2P payments via Payveris online bill pay. These cases are similar in detail as the perpetrator(s) are logging in successfully with the member’s credentials, or changing the member’s email address before initiating a payment. The affected members could become aware… Read more »
**Your credit union received the corresponding email if you have not yet placed an order** As we move into our second calendar year with MACO, we are asking our credit unions to decide if they would rather: Prepay for a set number of licenses for the 2019 calendar year True-up at the end of the… Read more »
Check out the new blog from Xtend Marketing and Business Intelligence Analyst Sarah Ashby. In her blog, The Data Trendsetter, Sarah shares her insights on dissecting the data available in CU*BASE and using it to generate an effective marketing campaign. Visit the site and subscribe! Who Should I Contact? I’ve been working with credit… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, December 11 2:00 PM – 2:30 PM ET SRS 5300 Call Report Services Join us for an… Read more »
Payveris offers a fraud monitoring tool called PayWatch, which allows you to review any transactions that fail the rules that you put in place. In addition to this service, the SettleMINT team offered a service called PayWatch by SettleMINT to assist you with monitoring the alerts. Based on the rules we agreed upon, the SettleMINT… Read more »
Sign up by December 14, 2018 What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter, CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an… Read more »
Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings. Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources within… Read more »
**Your credit union received the corresponding email if you have not yet placed an order** As we move into our second calendar year with MACO, we are asking our credit unions to decide if they would rather: Prepay for a set number of licenses for the 2019 calendar year True-up at the end of the… Read more »
As a reminder, the 18.12 Release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions this weekend, on December 9. For a refresher on the details of this release, please refer the announcement posted earlier this week. We will be posting any/all issues related to the 18.12 Release of CU*BASE on the… Read more »
Now accepting applications through December 17, 2018
The Developer’s Help Desk Boot Camp is a hands-on Do It Yourself experience. Unique when compared to other executive boot camps, the DHD boot camp represents a new style of collaboration between developers at credit unions and developers at our CUSO.
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
