Texting With Your Members Is Here! Register Today To Learn More

Texting With Your Members Is Here!  Register Today To Learn More

Text-Enable Your Existing Landlines & Toll-Free Phone Numbers Today! Call or Text! – Xtend is proud to offer texting between you and your members directly from your credit union landlines and toll-free numbers. We have partnered with Zipwhip to offer this leading edge communication tool to credit unions in the cuasterisk.com network! Member Service | Lending | Collections Take… Read more »

Jan 19, 2018

There’s still time to register for this month’s Get Connected webinar!

There’s still time to register for this month’s Get Connected webinar!

Get Connected is a new monthly webinar series focusing on CU*Answers Management Services and the people who drive them.  These brief 30 minute sessions will introduce participants to CU*Answers Management Services and the value each service brings.  Sessions will include a discussion of what’s hot in the industry and help participants plug into key resources… Read more »

Jan 19, 2018

Take a Look at January’s Featured AnswerBook Question!

Take a Look at January’s Featured AnswerBook Question!

Check out the featured AnswerBook question for the month of January: We have auditors in and they are asking about what penetration testing has been done with our online banking product.  What information is available to provide them?   Click Here to Learn More Refer to AnswerBook anytime, anywhere; our online database of thousands of… Read more »

Jan 18, 2018

Launching MACO with CU*Answers mobile app!

Launching MACO with CU*Answers mobile app!

Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0.  There are 4 login options available, including PIN, fingerprint, voice recognition, and facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of… Read more »

Jan 18, 2018

A Note From the Help Desk: Discontinuation of Support for Serial Receipt Printers

A Note From the Help Desk: Discontinuation of Support for Serial Receipt Printers

ATTENTION NETWORK SERVICES MANAGED CLIENTS Discontinuation of Support for Serial Receipt Printers   What Are We Doing? CU*Answers is announcing the end of support for serial connected receipt printers.  Sales of logo updates for these kits are no longer available.  We recommend upgrading to new printers, or retrofitting your existing serial printers with USB or… Read more »

Jan 17, 2018