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A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
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We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator! These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes. These videos can be a helpful resource to incorporate into your teller training! See Videos
Join the Lender*VP team for a deep dive into Skip-a-Pay! See what other credit unions are doing, learn what’s working and what isn’t, and share ideas you have for Skip-a-Pay! What questions do you have about Skip-a-Pay? This is the perfect opportunity to share these with the Lender*VP team and collaborate with your community –… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Adding an Account to the Payroll Group Need a quick way to show your staff how they can add a member account to a payroll group so that the account can receive incoming deposits? Refer them to this video, which has been viewed 508 times! Play Video Check out our entire collection of video tutorials… Read more »
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »
Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network. We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents. In the… Read more »
CU*Answers University Week is coming April 10 – 13! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, April 10 3:30 PM – 5:00 PM ET Data Warehouse Tools & Strategies Register for classroom session Register for web conference Tuesday, April 11… Read more »
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Wednesday, April 5 4:30 PM – 5:00 PM ET How to Develop and Test your Business Continuity Plan Register for web… Read more »
Will you be attending the 2023 NACUSO Network Conference next week? We welcome you to stop by the Innovation Center while you are visiting the Las Vegas area! The Innovation Center continues to expand opportunities for national participation, challenge the paradigms of what a core data processing network can mean for financial institutions, and drive… Read more »
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com