Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, take a look at our newest projects: Card Activity Optics Credit Card Statement Enhancements Introducing Biz Watch for ACH: ACH Controls for Business Memberships Max Earnings Sweeps for Business Members Positive Pay Cashier Services (for Inhouse Checks) RDC Enrollment via CU*BASE Summary Statements for Business Credit Cards… Read more »

Sep 29, 2020

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Join us for a review of Year-End best practices!  Monica Boguszewski, Account Executive with the Client Services and Education Team, will discuss the following items: Tool #916: Update Tax Form Handling Instructions Verifying shares & certificates (1099 INT reporting) Verifying loan categories (1098 reporting) Verifying Accounts Payable vendors (1099 Misc. reporting) Thursday, October 22 4:00… Read more »

Sep 29, 2020

Learn All About CU Publisher’s Self-Service Options: Mobile Manager and CU Info

Learn All About CU Publisher’s Self-Service Options: Mobile Manager and CU Info

Did you know: starting Monday, October 5th, your credit union will have the ability to update your mobile app homepage advertisements, button labels and content within your credit union mobile app, as well as mobile app analytics! Join Kristian Daniel, VP of Mobile Technologies Group Sales & Service to learn more about how you can… Read more »

Sep 29, 2020

We’re Here When You Need Us – Solutions Contact Center

We’re Here When You Need Us – Solutions Contact Center

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. The Solutions Contact Center supports member-facing business through different channels to work directly… Read more »

Sep 28, 2020

Don’t Miss This Week’s Proving Data Strategies: Transactional Analysis

Don’t Miss This Week’s Proving Data Strategies: Transactional Analysis

How has your members’ transactional behavior changed over the last 3, 6, or 12 months?  How are members utilizing their credit and debit cards, digital channels or your teller line to conduct their business?  Analyzing transaction activity can provide excellent insights into member engagement with the credit union, provide clues indicating financial distress, as well… Read more »

Sep 28, 2020

Developer’s Help Desk: I Want to Integrate with a Third Party Vendor, What Do I Need to Do?

Developer’s Help Desk: I Want to Integrate with a Third Party Vendor, What Do I Need to Do?

Integration processes and techniques continue to grow rapidly.  Depending upon the level of 3rd party integration desired, they may include utilizing an existing API for which CU*Answers has previously developed, or entail a true custom development effort as part of our custom project suite.  Common examples of 3rd party integrations include: A new Loan Origination… Read more »

Sep 24, 2020