CU*Answers

Celebrate International Credit Union Day!

International Credit Union Day is Thursday, October 21, 2021!

This year’s ICU Day theme, “Building financial health for a brighter tomorrow,”™ reflects the way credit unions contribute to a brighter future by working to improve members’ financial well-being. It is at the heart of the mission and structure of credit unions. The essence of this commitment is reflected in each institution’s bylaws and it’s something credit unions have been doing for more than 100 years.

2021 Fall CFO Roundtable

Engage with your peers at the 2021 fall CFO Roundtable
Join your peers for a discussion of network solutions available to you and learn what drives development at CU*Answers. Join us for the following in-person events on Friday, November 5th and help us shape the solutions being developed by our CUSO!

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October!

View All Courses

What Should Be on a CEO’s Radar?

Join us Tuesday, November 9^th at 2:00 PM ET for this special live stream Zoom event.

What Should be On a CEO’s Radar?

For 2021, CU*Answers is offering a network-wide one-hour power briefing for credit union CEOs, and will include a big-picture look at our tools and implementation strategies for the coming year, with an emphasis on how your credit union can make more use of the resources of our shared network at both a local and national level.
Register Today

Looking to Use Interactive Teller Machines with CU*BASE? Help Us to Help You!

Imaging Solutions is looking to leverage the power of the network to compel vendors to get to the table on your behalf.

Complete an ITM Survey so we can know what to focus on and how to get involved together. Complete the Survey!

Mobile App 5.0 is Now Available!

Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!

Learn More

2019-2020 CU*Answers Report to Owners

For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners

Expand Your Loan Portfolio with 1-Click Loans!

1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!

Ready to sign up for 1-Click Loans? Click below to visit the store!
Visit the Store Today!

Dive Into Your Data With Analytics Booth!

Get started with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!

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Celebrate International Credit Union Day!

International Credit Union Day is Thursday, October 21, 2021!

Expand Your Loan Portfolio with 1-Click Loans!

Ready to sign up for 1-Click Loans? Click below to visit the store!
Visit the Store Today!

2019-2020 CU*Answers Report to Owners

Let AuditLink Help Your Credit Union with Contract Management

Contract management is a vital task for credit union administrative staff and is traditionally performed via spreadsheets. A lack of a central location for these contracts can cause challenges and may lead to your credit union missing critical dates such as a notice of termination. This can result in costly penalties or the extension of… Read more »

Oct 19, 2021

Two for Tuesday with CEO Geoff Johnson – 10/19

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Oct 19, 2021

It’s Cybersecurity Awareness Month! Incident Response for an Information Security Program

Cybersecurity has become an increasingly important subject for financial institutions to invest in and a key component of any successful information security program along with active participation from credit union executives and board members. Julie Gessner, VP of CMS Sales, recently interviewed key staff at CU*Answers to get their input on hot topics relating to… Read more »

Oct 18, 2021

Video of the Week: Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries

Tips & Tricks for CU*BASE – Part 2: Deleting Field Entries Need a quick way to show your staff how they can use the keyboard to quickly delete field entries in CU*BASE? Refer them to this video, which has been viewed 2,505 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »

Oct 18, 2021

Don’t Miss This Week’s Proving Data Strategies: Online Banking Optics

Join the Asterisk Intelligence team as they review the new Online Banking Optics data set and the new dashboard #1100: Online Banking Optics Lite. Use Online Banking Optics to analyze member engagement and habits with your digital services, understand online service penetration, and study member’s non-transactional needs. Previously unknown and unavailable information like, ‘How many… Read more »

Oct 18, 2021

In Case You Missed It – Early October 2021

Take a look back at some important topics from the first half of October 2021: Join Us in November for a Special Event: What Should be on a CEO’s Radar? Empower Your Credit Union Staff with CU*BASE Strategic Release Management! Have a question for CU*Answers? Who do you call? Check Out the Latest Updates to… Read more »

Oct 15, 2021

Join Us in November for a Special Event: What Should be on a CEO’s Radar?

CU*Answers will be offering a special online event this fall, in place of our traditional CEO Strategies event. Join us on Tuesday, November 9th at 2:00 PM ET for What Should be on a CEO’s Radar? During this event, we will provide a briefing on the strategic development plans of our network, including a big-picture… Read more »

Oct 15, 2021

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: September 12 – 26 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed September 12th to 26th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Oct 15, 2021

Proving Data Strategies: Online Banking Optics

Oct 15, 2021

Changes Coming to How Interest-only Payments are Applied

Originally scheduled for October 19th, the implementation date has since been postponed. We will follow up with details on the new implementation date soon. One of the requests we’ve received from numerous credit unions over the years is to change the way that payments on interest-only loans are applied, in cases where the member pays… Read more »

Oct 15, 2021