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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Join Us for a Free Custom Training Edition Demo!

CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

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In Case You Missed It…

Take a look back at some important topics from the first half of September 2026! View Topics

Take Advantage of the NEW 1Click Autopilot Program!

With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More

2026 Education Spotlight – It’s Me 247 Online Banking

Member self-service financial products continue to dominate the development of technology, based on the convenience, the relevance to the lifestyle of today’s member, and the efficiencies gained by the credit union. By the completion of this course, participants will be able to explain online banking from the member’s perspective, list online banking configuration options, and much more. Use the button below to register now! Register Now

The Insider’s Guide to Education – Building Confident Users through Cooperative Education

To help bolster your staff’s day-to-day operations, the Education team offers a variety of resources. Check out the links below for strategies, tips and training opportunities, to help your teams get the most out of CBX and our simulated training environments! Resources – Tips & Tricks Looking for ways to familiarize your staff with the… Read more »

Sep 16, 2026

In Case You Missed It – Early September 2026

Take a look back at some important topics from the first half of September 2026: Coming in October: Vehicle Valuation Price Increase Lender*VP and Edge Invite You to an In-Person Lunch & Learn Event at TechTown in Detroit! Here Comes the Next Collections Roundtable! August Owner’s View Monthly Recap 2026 Education Spotlight – It’s Me… Read more »

Sep 15, 2026

Check Out the Latest Project Deployments

While our Spring and Fall releases deliver major enhancements, our minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the September 15th, 2026 updates, along with tool and programming changes. View Release Notes

Sep 15, 2026

What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending

Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! On Tuesday, July 21st, we will be deploying enhancements to our employee security settings for the CBX LOS. These enhancements will allow you to control which employees are able to create or access… Read more »

Sep 15, 2026

NEW for Worldpay Clients: Dual Line Embossing Available for Individual Membership Cards

Attention credit unions who use Worldpay as their card processor for debit or credit: A new enhancement is now available, which gives you the ability to dual line emboss credit and debit cards for individual memberships (MI). Setting these options in the vendor and credit union configurations allows your credit union the choice of organization… Read more »

Sep 15, 2026

Reminder: HA Rollover for Integrations API Systems Occurring 9/16/26

Don’t Forget: On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will… Read more »

Sep 15, 2026

Two for Tuesday with CEO Geoff Johnson – 9/15/2026

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »

Sep 11, 2026

Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »

Sep 14, 2026

Mark Your Calendar: HA Rollover for Integrations API Systems Occurring 9/16/26

On Wednesday, September 16th, we will be performing a rollover for the High-Availability (HA) systems that our Integrations Team utilizes for API Integrations. The rollover is scheduled to begin on Wednesday, September 16th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET (5:00 AM PT). This exercise will allow the team… Read more »

Sep 11, 2026

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »

Sep 11, 2026