A Note From the Help Desk: Update to Your Anti-Virus Software

A Note From the Help Desk: Update to Your Anti-Virus Software

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS What Are We Doing? CU*Answers Network Services will be updating your Anti-Virus software.  In place of Symnatec, we are moving to Trend Micro’s Worry-Free Business Security Services, and we would like to prepare you for what you can expect. The removal of the Symnatec Anti-Virus solution and the installation… Read more »

Aug 23, 2019

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Tuesday, September 3 3:30 PM – 4:30 PM ET Member Service Trackers, Leads, and Follow-Ups Register for web conference   Wednesday,… Read more »

Aug 23, 2019

Jump into a Dashboard Dive: New/Closed/All Memberships

Jump into a Dashboard Dive: New/Closed/All Memberships

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #553, the New/Closed/All Memberships Dashboard.  Whether you are tracking a membership drive campaign or analyzing member churn, you are going to love this dashboard!  Knowing how many members are joining or leaving the credit union is… Read more »

Aug 22, 2019

Arriving August 28th: New Look and Navigation Changes for PASS Member Information Screens

Arriving August 28th: New Look and Navigation Changes for PASS Member Information Screens

As announced earlier this summer, Payveris will be updating the look for member information screens in PASS.  Originally, this update was scheduled to occur at the end of July but has since been rescheduled for Wednesday, August 28th.  This update will include screen changes to the View Member PIN dashboard and the View Member Payments… Read more »

Aug 20, 2019

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 19.10 Release! Learn more about enhancements coming with the 19.10 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »

Aug 19, 2019