Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October!
1-Click Credit Card Loans bring a new approach to how your credit union can promote loans to members, by pre-approving members without an application, credit pull, or underwriting. Your credit union can build a list of members who qualify for the product based on your institution’s guidelines. Members who qualify will then see an offer in online banking that they can accept at any time!
Ready to sign up for 1-Click Loans? Click below to visit the store!
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CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
The Imaging Solutions 21.10 Release will be available for all online CU*Spy Imaging Credit Unions on Monday, October 11th, 2021. ProDOC will prompt your staff to upgrade that day, please select “Yes”. Highlights of the 21.10 Imaging Solutions Release include: iDocVAULT Update Multiple Indexes eDOCSignature Upgrades for Enhanced Online Vault Clients Create Form Templates Create… Read more »
We have heard from a number of people that Experian has been reaching out to our mutual clients to withdraw the October 29th deadline for ending Experian integrated solutions for credit reports. This is based on ongoing projects between our two firms to agree on network security designs. Experian stopped short of an all-out market… Read more »
With the debut of the new “It’s Me 247” desktop and mobile web banking, Xtend and CU*Answers are partnering together in an effort to continue to provide services to you! As you may know, with the new look some of the pre-existing services offered by both Xtend and CU*Answers are not compatible with the upgrades…. Read more »
Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates? Refer them to this video, which has been viewed 4,061 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2021 edition of the Owner’s View Monthly Recap! September 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Tuesday, October 19 3:30 PM – 4:00 PM ET This Month’s Focus Online Banking “Jump” Controls Join the Client Services and Education team for a quick refresher of “Jump” features within Online Banking. During this session, we will discuss the following: An overview of the “Jump” feature, sharing and highlighting CU*BASE Reference Material An explanation… Read more »
As you are aware, FIS and Worldpay have merged. SettleMINT EFT and FIS have been working together on the certification and rollout plan for the emulator/translate program. This email explains the process your credit union will go through to begin processing under this new program. The Plan Your credit union is scheduled to be moved… Read more »
The Post-Release Validation (PRV) page offers information on how the Earnings Edge team engages with credit unions to participate in the validation process for software changes that are released to the network. Have you visited the PRV page lately? Check out some of our latest additions! The PRV page has been updated to include: Detailed… Read more »
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
Empower your staff with the CU*BASE Strategic Release Management service! Let us help equip your credit union executives with strategic approaches and meaningful ways to utilize new options associated with each major CU*BASE platform enhancement. Visit the Store Today! CU*BASE Strategic Release Management focuses on: Integration of strategy, objectives, goals and technology to make enhancements… Read more »
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For 50 years, CU*Answers has been driven to be a forward-thinking organization, always pushing toward the next thing we should be doing, the next horizon, the next challenge to overcome, the next opportunity to harvest. Looking backwards too… Read the Report to Owners
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
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