In the coming weeks, the CU*Answers Web & Mobile Development Team will be making some improvements to the user experience for It’s Me 247 Online Banking. These updates are intended to make the experience more clean and mitigate any confusion or potential misdirection for members.
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Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June!
The 2018 CU*Answers Leadership Conference & Golf Outing will take place June 26-28, 2018 at J.W. Marriott and DeVos Convention Center in downtown Grand Rapids, Michigan. Register Today!
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Learn from Peer Dashboards, tools #423-437 and #857. Have you ever wondered how your fee or reward programs compare to other peers? Are you considering starting a tiered services rewards program and would like to see… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network On Saturday, May 19, both branch locations for Compass Credit Union will be closed due to a Data Merger. Xtend Shared Branching will be unavailable for all members on Saturday, but will be restored on Monday, May 21. Please visit the Xtend Online… Read more »
Attention Member Reach clients – the day is almost here! Xtend will be moving to a new communications platform on June 1st, 2018! What does this mean for you? Enhanced member communications for our partner credit unions, better reporting, as well as additional communications features and access options. Over the next year, we will be… Read more »
Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0. There are 4 login options available, including PIN, fingerprint, voice recognition, and facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of… Read more »
Sign up by May 19, 2018 Showcase your credit union’s low rates with this digital marketing campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »
You are likely aware that USAA is contacting credit unions and other financial institutions regarding Remote Deposit Capture (RDC). USAA is claiming to own patent rights over some RDC technology. CU*Answers recommends taking just a moment to read the attached letter from Bret Weekes, CEO of eDOC Innovations. In short, eDOC’s underlying RDC technology is… Read more »
Thank you to the credit unions participating in our 2018 Spring Network Services Boot Camp! In preparation for the upcoming two-day event, we encourage attendees to refer to the schedule, which includes a summary of the topics we will be covering. We encourage questions at any time, but take special note of the Cloud Services… Read more »
We have two featured AnswerBook questions for the month of May – check them out below! Our first featured question for this month: How can I view basic statistics of my loan applications, such as denied, approved, pending, and deleted? Click Here to Learn More Our second featured question for this month:… Read more »
Scheduled for Wednesday, May 23 from 3:30-4:00 PM ET, the interactive and engaging May Tricks of the Trade webinar will give you an in-depth look at documentation related to our monthly top AnswerBook items, our ‘Win the Lottery’ shared resources program, tips for improving the delivery rate of emails to members, and more. Attending is easy! No… Read more »
The 2018 CU*Answers Leadership Conference & Golf Outing will take place June 26-28, 2018 at J.W. Marriott and DeVos Convention Center in downtown Grand Rapids, Michigan. Register Today!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June!
As a CUSO and CU*Asterisk network partner delivering products and services to 200+ credit unions nation-wide representing more than 2,000 concurrent system users supporting over 1.7 million members, CU*Answers is committed to being there when our customers and owners need us most. Learn More
