Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in September!
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Beginning Tuesday, September 22nd , credit unions who use FIS as their card vendor will have the Account Updater turned on. This means that when performing a new card add, you will be required to either opt the member in or opt the member out from the automatic billing processing that will be sent over… Read more »
ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Don’t forget: this weekend, we will begin performing multiple rollovers including CU*BASE/GOLD and Online Banking. While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be performing a live rollover of our ItsMe247/ItsMyBiz247 servers to our secondary data center to further test the resilience of… Read more »
Attention credit unions using the CU*Answers Mobile App: starting on 9/16/2020 your credit union will begin to receive automated emails from CUPublisher regarding actionable items required to properly submit and update your mobile app. Apple Developer Account To keep your iOS developer account in good standing, your credit union must periodically accept user agreements or… Read more »
Join Julie Gessner, VP of CMS Sales, as she interviews Kristian Daniel, VP of MTG Sales & Business Development and Jim Vilker, VP of Professional Services with AuditLink to demystify the compliance and risk management of the MOP process. Jim has spent extensive time understanding and documenting all compliance related issues you will need to… Read more »
In June of this year, we sent out a notification that we were working on a mandate for Visa Account Updater/Account Billing Updater. Visa Account Updater (VAU) is a service that facilitates and encourages customer satisfaction, retention and loyalty, by exchanging updated account information between participating merchants and Visa card issuers. Serving as an automated,… Read more »
Performing a Cash Advance Transaction Need a quick way to show your staff how they can post a cash advance for a member in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Plastics portfolios can be analyzed from a few angles – 1) Plastics as a member tool, or 2) The financial impact to your credit union. Learn how to review your portfolio’s member activity to trend the activity over time and identify inactive users. Measure seasonal or situational impact to transaction volumes and consider options for… Read more »
Free to all iPay clients, the JHA Resource Center can be used to help drive bill pay enrollments and transactions. The Resource Center also grants your credit union access to email templates and other marketing materials. Interested in learning more about the Resource Center? We will be hosting two training sessions in September. Use the… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
