Jump into a Dashboard Dive: Learn from Peer Tools

Jump into a Dashboard Dive: Learn from Peer Tools

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review the CU*BASE Learn from Peer Dashboards, tools #423-437 and #857.  Have you ever wondered how your fee or reward programs compare to other peers?  Are you considering starting a tiered services rewards program and would like to see… Read more »

May 18, 2018

Launching MACO with CU*Answers Mobile App!

Launching MACO with CU*Answers Mobile App!

Multiple Authentication Convenience Options (otherwise known as MACO), offers members the ability to authenticate into their membership from the mobile app 2.0.  There are 4 login options available, including PIN, fingerprint, voice recognition, and facial recognition. Join the CU*Answers Internet Retailer Support Center in learning how your credit union can launch MACO as part of… Read more »

May 18, 2018

The Deadline is Approaching! A Note From the Help Desk: Configuration Changes for iSweep

The Deadline is Approaching!  A Note From the Help Desk: Configuration Changes for iSweep

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Configuration Changes for iSweep Microsoft has released the an update that  no longer allows a user to connect to a remote share by using guest credentials by default, even if the remote server requests guest credentials. CU*Answers Network Services has determined that this update causes Windows 10 workstations to… Read more »

May 17, 2018

Attention CEOs: A Letter Regarding RDC Patent Information

Attention CEOs: A Letter Regarding RDC Patent Information

You are likely aware that USAA is contacting credit unions and other financial institutions regarding Remote Deposit Capture (RDC).  USAA is claiming to own patent rights over some RDC technology. CU*Answers recommends taking just a moment to read the attached letter from Bret Weekes, CEO of eDOC Innovations.  In short, eDOC’s underlying RDC technology is… Read more »

May 17, 2018

Join Us for the May Tricks of the Trade Webinar!

Join Us for the May Tricks of the Trade Webinar!

Scheduled for Wednesday, May 23 from 3:30-4:00 PM ET, the interactive and engaging May Tricks of the Trade webinar will give you an in-depth look at documentation related to our monthly top AnswerBook items, our ‘Win the Lottery’ shared resources program, tips for improving the delivery rate of emails to members, and more. Attending is easy! No… Read more »

May 16, 2018