New Ticket Portal for CU*Answers Network Services
CU*Answers Network Services is pleased to announce a new client-facing ticket portal, which will be arriving on Wednesday, June 8th, 2022.
CU*Answers Network Services is pleased to announce a new client-facing ticket portal, which will be arriving on Wednesday, June 8th, 2022.
We’re always cooking up new ideas here in the CU*Answers Kitchen and we’d like to share some of our current recipes with you. These are some of the large topic projects that are currently in varying phases of development.
Mobile 6 introduces widgets for faster access to the improved full account summary, card, and loan payment information.
Get Started with Mobile 6
AdvantageCIO is pleased to announce the winners of the giveaways we held at this year’s Leadership Conference! A FREE Ransomware Assessment (a $4,800 value) has been awarded to Vicki Running from Unison Credit Union! A FREE Cybersecurity Assessment (a $9,600 value) has been awarded to Carolyn Mikesell from Public Service Credit Union! To our… Read more »
Thank you to all who attended the 2022 Leadership Conference and joined Our Next Adventure! Conference materials are now available on the CU*Answers website, from the many teams who were present in downtown Grand Rapids. If you attended and would like to review topics discussed at this year’s event, or if you missed the event… Read more »
The Mobile Technologies Group is pleased to announce the winners of our giveaways held at this year’s Leadership Conference! 5 attendees received FREE Pay Anyone 1.0 Deployments (each a $1,500 value!) The 5 winners include: Vicki Running, Unison Credit Union Bryce Carden, Members Source Credit Union Kim Kniola, First Trust Credit Union Brian Sprang, Quest… Read more »
As part of Our Next Adventure, CU*Answers hosted a “Passport” giveaway for two iPad Airs at this year’s Leadership Conference. We are happy to announce the two winners of the iPads: Beth Carpenter from Educational Community Alliance Credit Union Steve Cobb from BlueOx Credit Union Congratulations to our winners and thank you to all who… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Viewing Members in a Specific Area Need a quick way to show your staff how they can use CU*BASE to view a list of members who reside within a specific location? Refer them to this video, which has been viewed 572 times! Play Video Check out our entire collection of video tutorials in the Show Me… Read more »
Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise? Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform! During this session, the Business Continuity Team will… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »