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Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Take a Look at the CU*Answers University Courses for September

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Check It Out

Network Services Boot Camp

Join us October 11^th and 12^th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon!

To register and view more information, click the button below. Register Now

Let’s Recap

Take a look back at some important topics from the first half of September 2023.

See Topics

CEO Strategies 2023

Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7^th and 8^th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. This event is open to all CEOs within the cuasterisk.com network. Register by clicking the button below! Register Today

CU*BASE Release 23.10

Another CU*BASE release is coming!

Online and Site Four Release Date is October 8

Self-Processor Release Date is October 15

For more information and to register for training, click the button below. Learn More

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Let’s Recap

Take a look back at some important topics from the first half of September 2023.

See Topics

CU*BASE Release 23.10

Another CU*BASE release is coming!

Online and Site Four Release Date is October 8

Self-Processor Release Date is October 15

For more information and to register for training, click the button below. Learn More

CEO Strategies 2023

Need to Clean Up Your AnswerBook Contacts?

Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »

Sep 14, 2023

The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!

The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on how credit unions can keep member information up-to-date. We will discuss strategies within It’s Me 247 online/mobile banking, your credit union’s website, outbound contacts, and more ways that you can connect with your… Read more »

Sep 14, 2023

Two for Tuesday with CEO Geoff Johnson – 9/12/2023

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.

Sep 6, 2023

Don’t Forget: The Next HA Rollover is Coming September 17th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, September 17th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, September 17th with the rollback… Read more »

Aug 29, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »

Aug 29, 2023

Video of the Week: Using the Rate Inquiry Tool to View Loan Rates

Using the Rate Inquiry Tool to View Loan Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest interest rates for loan products? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video… Read more »

Aug 29, 2023

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join our upcoming webinar! Use the button below to register today. Have questions? Reach out to us at lendervp@cuanswers.com. … Read more »

Aug 29, 2023

It’s Me 247 Layout 2 Presents New Widget and Branding Options!

It’s Me 247 Layout 2 Presents New Widget and Branding Options! With It’s Me 247 Layout 2, your credit union has access to new widgets within online banking, including the card control widget, account summary widget, loan widget, link widget, list widget and a download cleared checks widget. Also included within It’s Me 247 Layout… Read more »

Aug 29, 2023

Join Us for a Conversation On Mergers and CU Partnerships!

Join us for a conversation on Mergers and CU Partnerships! Designed for clients who are considering mergers or strategic partnerships/alignments, this event will explore different merger options that are available and how involved parties will need to prepare. Additionally, we’ll share insights from clients who have previously participated in mergers. This Conversations On Mergers/CU Partnerships… Read more »

Sep 7, 2023

Reminder: Automated Reports and Queries

The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »

Aug 29, 2023