We’re Here When You Need Us – Organizational Resource Development

We’re Here When You Need Us – Organizational Resource Development

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. CU*Answers Organizational Resource Development helps to build teams and provide organizational support and direction through employee resources, employee education and client interaction quality assurance.  The ORD… Read more »

Jun 24, 2020

We’re Here When You Need Us – Meet Amber Overla, VP of Organizational Resource Development

We’re Here When You Need Us – Meet Amber Overla, VP of Organizational Resource Development

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Amber Overla, VP of Organizational Resource Development. … Read more »

Jun 23, 2020

CU*BASE GOLD 20.07 Coming Soon!

CU*BASE GOLD 20.07 Coming Soon!

Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 20.07: Online credit unions: July 12 Site-Four partners: July 12 Self-processing credit unions: July 19 Release Documents 20.07 Release Summary 20.07 Tool Changes 20.07 Database Changes Release Training General Release Training This training will provide an… Read more »

Jun 22, 2020

The AB_20.06 Analytics Booth Release Arrives June 28!

The AB_20.06 Analytics Booth Release Arrives June 28!

The Asterisk Intelligence Team is excited to present the AB_20.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 28!  This release features: The ability to refine the reporting frequencies for Everything Alerts Additional ways to run tests over your Alert data points Time saving Trends Changes Phase II of the 2020 Analytics… Read more »

Jun 19, 2020

We’re Here When You Need Us – OpsEngine

We’re Here When You Need Us – OpsEngine

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual. OpsEngine is the CU*Answers brand for the composite of expert skills, cutting edge tools and professional services provided by the production division of CU*Answers.  OpsEngine performs the following, day-in and day-out,… Read more »

Jun 24, 2020

With this Powerful Service, Identify where Your Credit Union is ‘Losing the Love’ from Members

With this Powerful Service, Identify where Your Credit Union is ‘Losing the Love’ from Members

Losing the Love is a CU*BASE tool that helps credit unions study the behavior patterns of recently closed members.  Your staff can reference these patterns to see if any currently open memberships are displaying similar behavior. Losing the Love is also offered as a marketing service by Xtend, where we identify currently open memberships that… Read more »

Jun 19, 2020

Dealing with and Documenting Recent Unemployment Frauds – Video Recording

Dealing with and Documenting Recent Unemployment Frauds – Video Recording

In light of the recent spike in members who have received fraudulent unemployment claims generated by a Nigerian crime ring, it is becoming increasingly important to begin recording these events, for several reasons.  One reason is that it allows for management to evaluate the potential reputation risk this activity might have on your financial institution. … Read more »

Jun 18, 2020