Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Review Your Patronage Dividend/Bonus Configurations with Help from Earnings Edge

Is your credit union offering Patronage/Bonus Dividends? Each year your credit union is profitable, you will have the option of allocating dividends to your owners. The CU*BASE Patronage Dividend/Bonus options allow you to reward members who benefit the credit union in proportion to their transactional behaviors with you. If you’d like to review your current… Read more »

Oct 28, 2025

A Message from the CU*Answers Board of Directors

A Message from the CU*Answers Board of Directors

The CU*Answers Board of Directors wishes to inform all owners of Jeffrey Kusler’s ineligibility to serve as a Director on the Board. We have the utmost appreciation of Mr. Kusler’s contributions to our cooperative over the past several years and wish him the best. Effective immediately, the Board of Directors has appointed Bill Nikolauk, President/CEO of… Read more »

Oct 28, 2025

A Note from Cards & Payments: Payrailz eBill Service Update for 11/3/25

A Note from Cards & Payments: Payrailz eBill Service Update for 11/3/25

Attention Credit Unions Using Jack Henry Services Jack Henry has recently informed us of updates to their Payrailz eBill Services. Beginning Monday, November 3rd, Jack Henry will be temporarily disabling specific billers for eBills in Payrailz. These include: Bank of America American Express Verizon Allstate Insurance Capital One Comcast These billers are being temporarily disabled due to… Read more »

Oct 24, 2025

CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!

CEO Strategies Returns to Grand Rapids, MI – November 4th & 5th!

There’s still time to register for CEO Strategies 2025!  This year’s event will take place Tuesday, November 4th and Wednesday, November 5th at the Sheraton Airport Hotel in Grand Rapids, Michigan. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming… Read more »

Oct 24, 2025

Reminder: Action Required for FIS SSO Migration – December 19th Deadline

Reminder: Action Required for FIS SSO Migration – December 19th Deadline

Attention all FIS clients who use SSO (single sign-on) for eZCard/MyCardStatement FIS is requiring that all clients currently using SSOv3 (Single Sign-on Version 3) for eZCard/MyCardStatement perform a migration to SSOv4 (Single Sign-on Version 4). This will require development work by CU*Answers (FIS will not be covering the cost of this project). As such, credit… Read more »

Oct 23, 2025

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

Monitoring daily activities inside of your credit union is essential. Successful monitoring programs take into consideration the process, design, and continous improvement to ensure the most effective control solution. However, today’s operational challenges can restrict credit unions from creating a monitoring program that is separated from the people who are actually doing the work. By… Read more »

Oct 23, 2025