We’re Here When You Need Us – Meet Keegan Daniel, VP of Professional Services with Earnings Edge

We’re Here When You Need Us – Meet Keegan Daniel, VP of Professional Services with Earnings Edge

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Keegan Daniel, VP of Professional Services with… Read more »

May 11, 2020

We’re Offering 50% Off the Implementation Fee for Abnormal Activity Monitoring for New Users!

We’re Offering 50% Off the Implementation Fee for Abnormal Activity Monitoring for New Users!

A powerful addition to the CU*BASE platform, the abnormal activity monitoring tool is designed specifically to help your team uncover high-risk member activity.  Looking to respond to growing trends in fraud, identity theft or elderly abuse?  This tool will help you sift through transaction activity from every origin on the system in seconds and will… Read more »

May 8, 2020

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.04 Release of CU*BASE was implemented on April 26th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

May 7, 2020

Quick Tip for Report Writers: Members Who Don’t Use Online Banking

Quick Tip for Report Writers: Members Who Don’t Use Online Banking

Greetings from the Asterisk Intelligence Team!  Today’s tips are for our fellow query users who are tasked with projects to pull lists of members who are not online banking users.  Annalyn from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help you get this done. Read More on… Read more »

May 7, 2020

CU*Answers Presents: an Interactive Webinar on Response & Recommendations for NCUA Priorities

CU*Answers Presents: an Interactive Webinar on Response & Recommendations for NCUA Priorities

On January 7th, 2020 the NCUA issued its annual letter to credit unions listing its 2020 supervisory priorities as well as updates on regulations and agencies modernization programs.  CU*Answers business development leaders will be hosting informative webinar sessions where they will respond to the report and provide recommendations for review. Join Jim Vilker (VP of… Read more »

May 7, 2020