Action Required: We Need You to Perform a Connectivity Test Before March 8th!

Action Required: We Need You to Perform a Connectivity Test Before March 8th!

ATTENTION ONLINE CREDIT UNIONS Don’t forget: our next High Availability Rollover is scheduled for Sunday, March 8 Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover will begin at 3:00 AM ET on Sunday, March 8. We will… Read more »

Feb 24, 2020

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 20.05 Release! Learn more about enhancements coming with the 20.05 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »

Feb 21, 2020

Reminder – A Note From the Help Desk: Kaseya Remote Monitoring and Management System Server Upgrade

Reminder – A Note From the Help Desk: Kaseya Remote Monitoring and Management System Server Upgrade

What Are We Doing? We are migrating the Kaseya Remote Monitoring and Management (RMM) System to new server hardware. Why Are We Doing This? The Remote Monitoring and Management System has become a key tool for oversight of client systems and networks.  To expand on existing capabilities, we’ve made a major investment in the infrastructure… Read more »

Feb 20, 2020

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, March 12 2:30 PM – 3:00 PM ET This Month’s Focus Security Officer Training Join the Client Services and Education team to learn more about the responsibilities of being a CU*BASE Security Officer.  During this Education Express, we will discuss: How to assign or remove a Security Officer How to locate and complete a… Read more »

Feb 20, 2020

CU*BASE Application Security Reviews

CU*BASE Application Security Reviews

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS CU*BASE Application Security Reviews Credit union security officers are often challenged with finding the time and resources necessary to perform the appropriate review of employee access points to the CU*BASE platform.  AuditLink can help – our team has performed reviews for credit unions for over five years and can… Read more »

Feb 20, 2020

FISERV Bill Pay Mobile Enhancements – Join Us for an Upcoming Training Session

FISERV Bill Pay Mobile Enhancements – Join Us for an Upcoming Training Session

ATTENTION CREDIT UNIONS USING FISERV BILL PAY FISERV bill pay clients – don’t forget that February will see a release of mobile enhancements, which will allow your members to accept disclosures/terms and conditions, manage their payees, submit payment inquiries, process A2A requests, and connect to person to person all using their mobile device!  The full… Read more »

Feb 18, 2020