Time to Review Tracker Configurations; Tracker Purges Begin in March!

Time to Review Tracker Configurations; Tracker Purges Begin in March!

ATTENTION ONLINE CREDIT UNIONS Automated tracker purges have arrived (again)! Last year’s automated tracker purge routine was re-worked and rescheduled, and will now begin March 1, 2021. What is Happening? We will manually purge all tracker conversations that are outside of individual CU-configured retention periods throughout March, based on tracker volume. Then,  in April we… Read more »

Feb 5, 2021

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming March 7th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, March 7th. Instead of the typical one-week rollover, this rollover will occur over a three week period as we perform system maintenance on PROD.  The… Read more »

Feb 5, 2021

FREE! CU*Answers Recovery Test Reports Available to Your Credit Union

FREE! CU*Answers Recovery Test Reports Available to Your Credit Union

At CU*Answers, we take Business Continuity and Information Security very seriously.  We’ve invested in technologies such as high availability and redundant data communications, which allow us to minimize downtime.  We test the technology and recover procedures regularly, including live, high-availability rollover events at our secondary data center. Digital copies of our Recover Test results are… Read more »

Feb 3, 2021

January Owner’s View Monthly Recap

January Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the January 2021 edition of the Owner’s View Monthly Recap! January 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Feb 2, 2021