Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Thursday, August 22nd 2:30 PM – 3:00 PM ET This Month’s Focus 1Click Offers Join Ashley Melder, VP of Professional Services with Lender*VP and Tom Heidenga, Lending Integrations Coordinator, for an upcoming Education Express session. Ashley and Tom will lead a discussion on 1Click Offers, detailing the different types of offers that are currently available…. Read more »

Aug 13, 2024

Pull Up a Seat for a Learning Café Session

Pull Up a Seat for a Learning Café Session

This month’s Learning Café session will be hosted by Nicole Cooper, Manager of Cards and Payments. Join Nicole for a discussion on RTP® from The Clearing House. Nicole will provide an overview of the RTP® Network, the benefits of using it for payment processing, and how your credit union can sign up for it. Click the button below to… Read more »

Aug 12, 2024

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for several educational events in September!  Between Monday, September 16th and Wednesday, September 18th, we will be hosting on-site training in Grand Rapids, Michigan.  Then, on Thursday, September 19th, we will be hosting a series of webinars.  During these courses, we will discuss data analytics, data management, and data warehousing… Read more »

Aug 12, 2024

Recommendations from Lender*VP – Document Retention for Denied Applications

Recommendations from Lender*VP – Document Retention for Denied Applications

What is your credit union’s current retention plan for documents relating to denied applications?  Lender*VP has recommendations for your credit union, as detailed below. Lender*VP recommends that any/all relevant documentation and information that is used to deny loan applications should be saved by your credit union for a period of at least 25 months.  Relevant… Read more »

Aug 12, 2024

Upcoming Changes to Positive Pay Contracts

Upcoming Changes to Positive Pay Contracts

Attention credit unions who currently use Positive Pay We will be making changes to your Positive Pay contract, which will take effect by 9/30/2024.  While the details of the contract will remain largely similar to the current format, the contract itself will be changing from CU*Answers contract paper to eDoc contract paper. There is no… Read more »

Aug 9, 2024