CU*Answers

Asterisk Intelligence Week

The Asterisk Intelligence Team invites you to join them in August for the next Asterisk Intelligence Week event! For people who analyze data or manage data, this educational event offers sessions to expand skills and discuss strategies for proving data’s value to your credit union.

Event Details

CU*Answers 2020 Leadership Conference Goes Digital!

Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.

Watch Now

Find Members Who Receive Unemployment Deposits that You Can Track and Assist!

Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.

Learn How

We’re Excited to Announce a New eSign Experience for Your Members!

Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27^th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!

Moving the Needle

CUSOs must expand their responsibilities to continue to build and assure the ongoing viability of the network. We have identified five major initiatives that we are committed to advancing with our fellow CUSOs and NACUSO. Please join us in contributing to the grand vision for building self-sufficiency among our entry credit union network. Get Involved!

Venture Forth Innovation Contest

Variable Ventures will award $3,500 in prize money to the top 3 innovative ideas created by the credit unions or CUSOs of the cuasterisk.com network during and in response to the COVID-19 crisis. The current pandemic conditions have created many instances where innovative ideas and skills have been applied to an existing process, product, or delivery system. We all know and are thinking that… Learn More

Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS

Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. We have covered a couple frequently asked questions and what resources your credit union can turn to for guidance.

Read Tips from AuditLink

Ready, Steady, Go!

We are here. We are available, as always, 24 by 7. As a team, we are committed to taking care of each other so that we can keep taking care of all of you. We are committed to keeping daily operations running smoothly, as usual.
Read More

Celebrating 50 Years!

CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.

Share a Memory

Shop the CU*Answers Store

Have you been to the CU*Answers Store lately? We are constantly adding new products and services that you can buy. With more than one thousand products to browse, our store is the premier destination to discover all the great products and services we have to offer! Visit store.cuanswers.com

Custom Online Form Generator

Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More

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CU*Answers 2020 Leadership Conference Goes Digital!

Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.

Watch Now

Asterisk Intelligence Week

Event Details

Ready, Steady, Go!

FREE BONUS CAMPAIGN when you sign up for the July Cooperative Campaign

Sign up by June 18th, 2020 Celebrate the financial freedoms that credit unions provide with this fun and festive banner! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and… Read more »

Jun 4, 2020

Developer’s Help Desk e-Alert: Check Out Our Latest Project!

The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE. To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can now be ordered through our online store. TruHome – TruHome offers a wide range of mortgage solutions/ services to credit… Read more »

Jun 4, 2020

Join the June 23rd Vendor Watch Session!

AuditLink maintains the most robust and relative database of vendor due diligence and intelligence in the country. We set the standards for due diligence for a national audience. Vendor Watch is a monthly webinar series focusing on Vendor Management and the people who drive the innovation, technology that sets us apart from all others. Join… Read more »

Jun 4, 2020

We’re Here When You Need Us – Meet Dave Wordhouse, EVP of Technology with Network Services

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Dave Wordhouse, EVP of Technology with Network… Read more »

Jun 4, 2020

Don’t Forget to Vote in the 2020 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 4 – June 12, 2020! Don’t forget, CU*Answers will be hosting our annual meeting virtually via Zoom on Wednesday, June 17, 2020 at 4:30 PM Eastern Time. To register for the annual meeting, click here – once registered, you will… Read more »

Jun 4, 2020

Join Xtend for Our June Webinars!

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, June 9 2:00 PM – 2:30 PM ET Xtend Communications Overview Webinar The Xtend Communications department keeps… Read more »

Jun 4, 2020

Join Variable Ventures for a Webcast on Cashless Branches

For the last 3-4 months you’ve managed to meet member needs without lobby hours and a fully staffed teller line. Your ATM network , cash machines and debit cards have probably been introduced to more than a few long-time members who have finally learned of the convenience of a newly discovered delivery channel. Many members… Read more »

Jun 3, 2020

We’re Here When You Need Us – Meet Matt Sawtell, VP of Managed Technology Services

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Matt Sawtell, VP of Managed Technology Services. … Read more »

Jun 3, 2020

Did You Know? Activate a Credit Card Cash Back Program!

Did You Know: Activate a Credit Card Cash Back Program Did you know that your credit union can reward members for their credit card purchases each month with a percentage cash back, posted as a credit on their credit card loan? At the end of each month, a percentage of the members charges are paid… Read more »

Jun 3, 2020

Join Us for Our 2020 Annual Stockholders Meeting

ATTENTION XTEND STOCKHOLDERS As a reminder, Xtend will be changing up our Leadership Conference this year, and will be moving to a video format. As a remote business we are really looking forward to engaging with more credit union professionals, introducing you to more team members, and interacting with you in a new way! Xtend… Read more »

Jun 3, 2020