A brand-new feature for storing the data you always wished you had in CU*BASE!
And much more!
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Thursday, August 29 11:00 AM – 11:30 AM ET 7 Things Your Digital Signage Strategy Might be Missing,… Read more »
As mentioned earlier this summer, beginning in September, changes required by the Federal Reserve Bank (FRB) will go into effect, and same-day items in the FRB 12:00 PM ET cutoff file must then be posted by 1:30 PM ET. This new rule will go into effect on Friday, September 20th. Because of this, we will… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 19.10 Release! Learn more about enhancements coming with the 19.10 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »
Assigning a Delinquent Loan Account to a Collector Need a quick way to show your staff how they can assign a delinquent loan account to a collector, or change the collector to whom a delinquent account is assigned? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, August 20 2:00 PM – 2:30 PM ET OLLE – Online Lead Generation: Engage Members or Non-Members… Read more »
Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #552, the New/Closed/All Accounts Dashboard. Whether you are collecting monthly stats for a board report or analyzing your new and closed accounts, you are going to love this dashboard! Knowing which products are getting opened or… Read more »
Have you visited the Kitchen lately? If not, take a look at our newest projects: Authentication Enhancements for Online/Mobile Banking Enhancements to the Credit Card Cash Back (CCCB) Feature Tracking Recoveries on Written-off Loans Each of these recipes includes a place to provide comments, suggestions, and additional feedback. Visit the Kitchen today – we’d love… Read more »
As discussed at this summer’s Leadership Conference, CUSO Magazine offers a variety of articles written by CU*Answers staff. Check out some recent highlights below: What to Do with a Denied Loan by Geoff Johnson, President/COO of CU*Answers Breach Response is as Important as Breach Prevention by Dave Wordhouse, EVP of Technology and Patrick Sickels, Internal… Read more »
Non-traditional lending is growing in the U.S., as members do not require a credit score to apply for a credit card. Our new non-traditional card campaigns use criteria defined by your credit union to aid in finding members you can offer a credit card to or offer an increase to their current credit limit. Interested… Read more »
Beginning Tuesday, October 1st, CU*Answers will be changing from a four-digit billing code system to a 6-digit billing code system. These new six-digit codes will apply to all billing codes that you see on your invoices from CU*Answers. You can find all the information regarding these billing codes on the Accounting Website, CU*Answers Accounting Services…. Read more »
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
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Join us October 9th and 10th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.
