Jump In the Beta Pool

So what’s the difference between beta and “active” beta?
This page describes traditional beta testing for software prior to full implementation to all clients. Active beta is a whole different animal that lets us release live software in the field, for everyone to test over an extended period. Learn more about Active Beta

Does your credit union like to be in on the ground floor of new tools and ideas?

Have you got the kind of team that dives into new software with enthusiasm?

Are you an early adopter just chomping at the bit to get at that next new software feature?

Earn CollabRebate $$ for beta-testing!

If you’re willing to help us test other new tools at the same time, you just might get your wish.

We’re always on the lookout for credit unions willing to participate in the beta-test period for major CU*BASE software releases. If your credit union would like be in the pool considered for beta testing new features and enhancements, we need you!

Specific Requirements for the Next Release

Beta Test Begins Full Release to Online CUs Teams Affected Most
20.11 September 27, 2020 November 8, 2020
  • Data Analysts
  • Accounting/Back Office
  • Lending
CollabRebate for Beta Test: $3,000
Beta CUs selected:  Partnership Financial, Shoreline, and FOCUS credit unions


Team or Criteria  Eligible Reason
Xtend Shared Branch Participants Yes CUs using Xtend Shared Branching are able to participate in this beta.
CUs with shared employee arrangements with other CUs * It is not possible for a CU in a shared employee arrangement to participate in a beta-test unless all parties in that arrangement also agree to participate in the beta. Other eligibility rules also apply.
Co-Op (National) Shared Branching Participants Yes CUs using Co-Op Shared Branching are able to participate in this beta.
Data Analysts Yes This release includes many VAT enhancements, including additional XL and L presentation-size screens on the LOS and home screen. This release also includes new dashboards and improvements to existing ones.
Member Service/All Staff Yes A credit union with a team who is enthusiastic about tailoring their preferences and favorites is encouraged to apply to test the updates to the CU*BASE home page favorites and preferences in the continued Nav 2.0 initiatives.
EFT Yes We are seeking a credit union with a strong EFT team to test the enhancements to card expiration processing, and enhancements to the card ordering screens.
Accounting/Back Office Yes This release features substantial enhancements to subsidiary processing with the new subsidiary dashboard. There are also enhancements to reporting including updated reports, a new report, and obsoleted reports.
Lending Yes The CU*BASE LOS has several updates within the loan processing screens, including new presentation-size loan queue screens, as well as new fields in the loan summary screens. We are looking specifically for credit unions to test the CD-secured loans online offers feature, complete with automated e-signature forms.


See a list of projects planned for this release

Feedback From Recent Beta-Tests

How to Earn the Beta-Test CollabRebate

CollabRebateTo increase the effectiveness of our beta-test process, we need as many eligible CUs in our beta pool as possible. We recognize that beta-testing is an added challenge for your busy teams, and we also know how important a good beta-test is for the success of our releases with all of our clients. So we’re putting our money where our mouth is by offering a CollabRebate reward for active beta-test participants.

  • How much money are we talking? For each of our 2-3 major releases per year, we’ll offer between $2,500 and $5,000 per beta-test CU. The amount will be determined prior to the release according to the number of projects and relative complexity of the release.  For example, for a recent release we offered a beta-test CollabRebate of up to $3,000.
  • What do you mean, “up to?” If your credit union actively participates in the beta by staying in contact with our teams and completing the necessary feedback forms, we’ll award the full amount. (In the past we have had credit unions start off with a bang then back out partway through the test period, so we do reserve the right to adjust the amount if appropriate, based on a credit union’s actual participation.)
  • What do we have to do? You’ll need to agree to the rules and tasks outlined below, including completing our feedback form and returning it to our QC team within 1 week after the end of the beta test.
  • Can anyone be a beta? Not every release can be beta-tested by every credit union, so first check the requirements to see if you are eligible. And while we do want multiple beta test sites, we need to keep the project manageable. So we reserve the right to choose the final selection of beta CUs for each release.
  • When will I know I am in the beta? We will make the announcement on the Wednesday three weeks prior to the beta test start date. You will contacted immediately by our QC team to arrange for your training web conference a week or two prior to the beta release.
  • What if I can’t gear up my team that quickly? Then perhaps beta-testing is not right for your credit union. The reality of our development track is that software releases move very rapidly. Our beta credit unions need to be able to hit the ground running. But rest assured we are behind you every step of the way and you will receive targeted, one-on-one support during the beta period. And don’t forget that CollabRebate waiting for you when you hit the finish line!

…keep reading to learn about what you’ll be committing to, and what you’ll get as a beta-tester.

September 8, 2020

Developer’s Help Desk: I Want to Talk to Someone About My Idea, What Do I Need to Prepare?

Developer’s Help Desk: I Want to Talk to Someone About My Idea, What Do I Need to Prepare?

Have a great idea but unsure how you should engage with CU*Answers to determine what project expertise may be available to you?  Not a problem – that’s exactly what the Developer’s Help Desk team is here for!  The DHD team can assist you with rounding out your project vision, designing techniques and managing your project… Read more »

Sep 21, 2020

Don’t Forget – ItsMe247: Support for Members Using Older Browsers will be Ending

Don’t Forget – ItsMe247: Support for Members Using Older Browsers will be Ending

ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »

Sep 21, 2020

3 Down, Just One More to Go! Final Stage of Rollover on Sunday

3 Down, Just One More to Go! Final Stage of Rollover on Sunday

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 17, 2020

We’re Here When You Need Us – Meet Brian Maurer, EVP of Software Development

We’re Here When You Need Us – Meet Brian Maurer, EVP of Software Development

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Brian Maurer, EVP of Software Development.  The… Read more »

Sep 15, 2020