In-House Imaging Strategy

In-house imaging strategy iconWith the in-house strategy, the server is at the credit union, and you are responsible for managing, maintaining and backing it up. This option affords much more flexibility but requires a greater initial capital outlay. With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, we own:

  • Providing releases that are low impact on your operations to implement.
  • Release documentation.
  • Release training.
  • Documentation on how to implement the release.
  • Recommendations and best practices for your system.
  • Specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).

With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, you own:

  • Loading releases as necessary to comply with deadlines.
  • Reading/disseminating release documentation to your team and attending release training.
  • Workstation software application and peripheral maintenance.
  • Complying with specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).
  • Following recommendations and best practices for your system.
  • Server maintenance and upgrades.*
  • Disaster Recovery*, physical security and protection from electronic threat.
  • Purging data from your system and creating archives to disk as needed.
  • Daily monitoring of system and job logs.
  • Verifying data is making it to the vault properly.
  • Auditing data as it is archived to make sure indexes are correct, images are readable, signatures are where they are needed and the right documents and pages are archived as desired.
  • Controlling access through user and group permissions and maintenance.

 *Complete Care available.

Updated
September 12, 2016

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Jun 20, 2018

The 18.06 Imaging Solutions Release is Coming Soon!

The 18.06 Imaging Solutions Release is Coming Soon!

Online and Enhanced Online Vault Clients: mark your calendars for June 10, when you will receive the 18.06 Imaging Solutions Release. Release Managed Clients: we will be reaching out in the coming days to schedule your upgrade. Read the Imaging Solutions Release Summary   If you have any questions, please email us at imaging@cuanswers.com.

May 30, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

May 22, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Apr 20, 2018

A Release Management Roundtable is Coming Your Way!

A Release Management Roundtable is Coming Your Way!

ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Join us for a Release Management Roundtable! The CU*Answers Imaging Solutions team will be hosting an informal roundtable webinar, specifically for subscribers of our Imaging Solutions Release Management service. Network with your peers and discuss hot topics relating to Release Management, as well as other facets of what the… Read more »

Apr 11, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Mar 21, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Feb 20, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Jan 23, 2018

A Note From CU*Answers Imaging Solutions: Discontinuation of Lutzwolf TCD/TCR Middleware

A Note From CU*Answers Imaging Solutions: Discontinuation of Lutzwolf TCD/TCR Middleware

What Are We Doing? CU*Answers is announcing the end of the sale of the Lutzwolf  TCD/TCR middleware.  We are discontinuing sales and future development efforts for the socket based version of the Lutzwolf TCD/TCR middleware currently in use effective immediately.  Glory, the author of the middleware, has discontinued any future development of the product (Socket Based Version),… Read more »

Dec 21, 2017

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Dec 18, 2017