In-House Imaging Strategy

In-house imaging strategy iconWith the in-house strategy, the server is at the credit union, and you are responsible for managing, maintaining and backing it up. This option affords much more flexibility but requires a greater initial capital outlay. With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, we own:

  • Providing releases that are low impact on your operations to implement.
  • Release documentation.
  • Release training.
  • Documentation on how to implement the release.
  • Recommendations and best practices for your system.
  • Specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).

With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, you own:

  • Loading releases as necessary to comply with deadlines.
  • Reading/disseminating release documentation to your team and attending release training.
  • Workstation software application and peripheral maintenance.
  • Complying with specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).
  • Following recommendations and best practices for your system.
  • Server maintenance and upgrades.*
  • Disaster Recovery*, physical security and protection from electronic threat.
  • Purging data from your system and creating archives to disk as needed.
  • Daily monitoring of system and job logs.
  • Verifying data is making it to the vault properly.
  • Auditing data as it is archived to make sure indexes are correct, images are readable, signatures are where they are needed and the right documents and pages are archived as desired.
  • Controlling access through user and group permissions and maintenance.

 *Complete Care available.

Updated
September 12, 2016

Turn to the CU*Answers Imaging Solutions Team for your eSignature needs

Turn to the CU*Answers Imaging Solutions Team for your eSignature needs

With eSignature from Imaging Solutions, members can sign documents wherever they are!  You can send them a document to sign by simply inputting their name and email address.  They will receive an email with a link that allows them to electronically sign their documents, wherever their smart devices take them! To learn more about eSignature,… Read more »

Oct 13, 2017

The Imaging Solutions Contests Are Underway!

The Imaging Solutions Contests Are Underway!

For 2018, CU*Answers Imaging Solutions is partnering with My Virtual StrongBox and eDoc Innovations to offer three exciting contests!  These contests run from 10/1/2017 until 9/31/2018. My Virtual StrongBox Dash for Cash The credit union with the most new member registrations (as a percentage) during the contest period wins $1,000. eSignature Explosion The credit union… Read more »

Oct 10, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION IMAGING SOLUTIONS RELEASE MANAGEMENT SUBSCRIBERS Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! We’d like to extend a special welcome to all of our new subscribers! Thursday, October 19 2:00 PM – 3:30 PM Sign In This month’s roundtable session will be offered as a webinar only. Agenda for… Read more »

Sep 15, 2017

ProDOC Upgrade coming on 6/20

ProDOC Upgrade coming on 6/20

On the morning of 6/20/17, ProDOC 7.3.5.19 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning.  This update addresses the previously discovered problem of eSign documents failing to complete. When your staff launches ProDOC, they will be prompted to upgrade.  Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete.  If… Read more »

Jun 19, 2017

Secure Your Records with MyCorporateVault from CU*Answers Imaging Solutions!

Secure Your Records with MyCorporateVault from CU*Answers Imaging Solutions!

MyCorporateVault locks confidential corporate documents and protects sensitive data from physical loss and damage, as well as unauthorized disclosure or modification. MyCorporateVault allows you to customize your users and groups for a complete, secure management system.  Scanning in your documents directly or importing existing electronic documents is a simple process; you can manage contract renewals,… Read more »

May 16, 2017

Save Time for Members, Close Loans Faster with eSignatures!

Save Time for Members, Close Loans Faster with eSignatures!

With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

May 12, 2017

Save Time for Members, Close Loans Faster with eSignatures!

Save Time for Members, Close Loans Faster with eSignatures!

With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

Apr 27, 2017