In-House Imaging Strategy

In-house imaging strategy iconWith the in-house strategy, the server is at the credit union, and you are responsible for managing, maintaining and backing it up. This option affords much more flexibility but requires a greater initial capital outlay. With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, we own:

  • Providing releases that are low impact on your operations to implement.
  • Release documentation.
  • Release training.
  • Documentation on how to implement the release.
  • Recommendations and best practices for your system.
  • Specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).

With the in-House solution, when you sign up for CU*Answers Imaging Solutions release management, you own:

  • Loading releases as necessary to comply with deadlines.
  • Reading/disseminating release documentation to your team and attending release training.
  • Workstation software application and peripheral maintenance.
  • Complying with specifications and requirements for your system (as documented in the CU*Answers Imaging Solutions In-House Requirements Guide).
  • Following recommendations and best practices for your system.
  • Server maintenance and upgrades.*
  • Disaster Recovery*, physical security and protection from electronic threat.
  • Purging data from your system and creating archives to disk as needed.
  • Daily monitoring of system and job logs.
  • Verifying data is making it to the vault properly.
  • Auditing data as it is archived to make sure indexes are correct, images are readable, signatures are where they are needed and the right documents and pages are archived as desired.
  • Controlling access through user and group permissions and maintenance.

 *Complete Care available.

Updated
September 12, 2016

ProDOC Upgrade coming on 6/20

ProDOC Upgrade coming on 6/20

On the morning of 6/20/17, ProDOC 7.3.5.19 will be released to CU*Spy Images clients utilizing eDOCSignature for eSigning.  This update addresses the previously discovered problem of eSign documents failing to complete. When your staff launches ProDOC, they will be prompted to upgrade.  Clicking ‘Yes’ will start the upgrade, then restart ProDOC when it’s complete.  If… Read more »

Jun 19, 2017

Secure Your Records with MyCorporateVault from CU*Answers Imaging Solutions!

Secure Your Records with MyCorporateVault from CU*Answers Imaging Solutions!

MyCorporateVault locks confidential corporate documents and protects sensitive data from physical loss and damage, as well as unauthorized disclosure or modification. MyCorporateVault allows you to customize your users and groups for a complete, secure management system.  Scanning in your documents directly or importing existing electronic documents is a simple process; you can manage contract renewals,… Read more »

May 16, 2017

Save Time for Members, Close Loans Faster with eSignatures!

Save Time for Members, Close Loans Faster with eSignatures!

With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

May 12, 2017

Save Time for Members, Close Loans Faster with eSignatures!

Save Time for Members, Close Loans Faster with eSignatures!

With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

Apr 27, 2017

Online and In-House Imaging Strategies from CU*Answers

Online and In-House Imaging Strategies from CU*Answers

The CU*Answers Imaging Solutions Team has crafted solutions to fit the needs of your credit union’s core processing tools and make imaging strategies at any level an integral part of your day-to-day operations. Online Imaging Strategy Not yet using an Imaging Solutions Strategy, but looking to get started?  Our online strategy is a hosted solution… Read more »

Mar 7, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Don’t forget to sign up with the link below!  We strongly encourage those in the local area to attend this roundtable event in person. Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE,… Read more »

Feb 14, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

ATTENTION: Imaging Solutions Release Management Subscribers Let’s get together and discuss Imaging Solutions’ Release Management service and all things imaging! Thursday, February 23 9 AM – 3 PM CU*Answers 6000 28th St SE, Grand Rapids MI 49546 Reserve Your Seat  This is an in-person event, however, a web conference has been arranged to include participants that… Read more »

Jan 17, 2017