ITM Survey

Help us Help you!

Imaging Solutions Needs Your Help!

John Beauchamp

Specific Questions?

Contact John Beauchamp
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For those of you that don’t know me, I’m John Beauchamp, VP of CMS and I’m the guy in your corner to help you accomplish integration between your chosen Interactive Teller Machine (ITM)/Kiosk solution and CU*BASE. But to do that I need your help!

I need you to get your strategic vision on my radar by completing a quick survey which will help us to better understand your solutions – or plans for solutions, chosen vendors and levels of investments, so we can leverage the power of the network to compel vendors to get to the table on your behalf. Equally important, it will also help us know who’s interested in which vendors so we can get your input and keep you updated on developments as we work with those vendors. Don’t play catch-up, let me help you stay out in front!

With this in mind, filling out this survey will enter you directly into the CU*Answers ITM Development Focus Group. We anticipate this focus group being very active in the next 12-24 months, as a participant, you will be the first to hear about progress on all of the projects from all of the vendors. Our intent is to market our buying power, raise our voices, and fast track a significant set of credit unions to help everyone move more quickly.

This survey will take only a couple of minutes to complete.

Please Fill Complete The Survey

Updated
September 21, 2021

The 21.10 Imaging Solutions Release Arrives on 10/11/21

The 21.10 Imaging Solutions Release Arrives on 10/11/21

The Imaging Solutions 21.10 Release will be available for all online CU*Spy Imaging Credit Unions on Monday, October 11th, 2021. ProDOC will prompt your staff to upgrade that day, please select “Yes”. Highlights of the 21.10 Imaging Solutions Release include: iDocVAULT Update Multiple Indexes eDOCSignature Upgrades for Enhanced Online Vault Clients Create Form Templates Create… Read more »

Oct 6, 2021

Changes to Default Browser Settings for eDOCSignature Coming 8/16/21

Changes to Default Browser Settings for eDOCSignature Coming 8/16/21

This message applies to all online credit unions using CU*Spy Images for receipts, photo IDs, loan documents, and membership forms. On Monday, August 16th, we will be making a configuration change in ProDOC that launches eDOCSignature using your workstation’s default web browser.  In the past, this has been defaulted to Internet Explorer.  This change supports… Read more »

Aug 12, 2021

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

At this year’s Leadership Conference, CU*Answers Imaging Solutions hosted a drawing for two lucky credit unions to win color eStatements.  We are pleased to announce the winners of this drawing! Lisa Rowley of TruChoice Credit Union Amber Velthouse of GR Consumers Credit Union If your credit union is looking for additional opportunities in marketing to… Read more »

Jun 22, 2021

Have You Signed Up Yet? Send eSign Notifications to Members through Text Message!

Have You Signed Up Yet?  Send eSign Notifications to Members through Text Message!

Have you signed up for eSignature Text Messages?  Using this feature, your credit union staff can send a member a text message to start the electronic document signing process.  This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website. Is your credit union interested in utilizing… Read more »

Jun 22, 2021

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

Action Required – DynaCash Clients: Contact Your Reseller Before May 23rd!

If you are using DynaCash with a cash handling machine, this announcement is for you! Before the 21.05 CU*BASE release arrives, you need to contact your DynaCash reseller (typically, this is your equipment vendor) and have them perform a DynaCash update.  You will need to contact your reseller before Sunday, May 23rd. If you do… Read more »

Apr 30, 2021