ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q225 Call Report any time after July 1, but be sure… Read more »
Announcing the Launch of the CU*Answers Las Vegas Datacenter!
CU*Answers is excited to announce the launch of our new datacenter in Las Vegas, Nevada. Along with a second iSeries production environment, we will be relocating our backup and disaster recovery It’s Me 247 and other associated infrastructure from our Grand Rapids, MI headquarters to the new datacenter in Las Vegas. There will not be any changes… Read more »
Two for Tuesday with CEO Geoff Johnson – 6/24/2025
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Lender*VP and Xtend are Here to Help with Mortgage Servicing & Escrow Processing
Did you know that Lender*VP offers mortgage servicing and escrow processing services in collaboration with the Xtend Mortgage Servicing team? Let us put our team of experts to work for you! We make it easy for you by providing the following services: Escrow Processing Pay escrow bills Run annual escrow analysis Reporting on bills becoming… Read more »
Lender*VP Invites You to Learn All About Rise Loan Payment Solutions
Rise is a loan payment collection module which gives members the convenience of paying loans with any device, using Visa, Mastercard or ACH. This user-friendly platform was designed by credit unions for credit union members. Rise provides a fast and simple solution for collecting payments while helping to reduce delinquency. Credit unions can even receive… Read more »
Join Us for a Series of Educational Events in July!
The CU*Answers Education Team invites you to join us for a series of events coming in July! These popular half-day training events usually begin around 1:00 PM ET, which isn’t always easy for our credit union partners located in the western region. This summer, we’re presenting options that we hope will be more convenient for… Read more »
Join Us for a Conversation on Deposit Operations & Member Service
We invite you to join us for a Conversation on Deposit Operations & Member Service! Our upcoming session will focus on CD Redemption procedures and best practices including partial redemption, penalties and adjustments. We encourage you to bring your ideas and share with your peers! We hope you will add your voice to the conversation –… Read more »
Important Reminders for HELOC Contract Variable Rate Changes in July
As a reminder, HELOC Contract Variable Rates will need to be updated prior to Tuesday, July 1st. Ahead of this rate change, we would like to remind your credit union of a few key items. We have put together a document, linked below, which covers important items related to the rate changes. This include topics such as:… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming July 21 – 24! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, July 21 9:30 AM – 10:30 AM ET Getting Started with Unique Data Management (UDM) Register for web conference Register for classroom session Tuesday,… Read more »
Conversations On…
A new way to interact with your CUSO and your peers. This new series will take traditional focus groups to a whole new level. Learn More
Take Advantage of the NEW 1Click Autopilot Program!
With the 1Click Autopilot program, you can hire the Lender*VP team to process your 1Click offers for you! Let us do the query work and push out those offers into online banking on the date you specify with your chosen offer type! To learn more, click the button below. Learn More
Join Us for Asterisk Intelligence Week!
Between Monday, August 18th and Wednesday, August 20th, we will be hosting on-site training in Grand Rapids, Michigan, followed by a series of webinars on Thursday, August 21st. These courses will focus on tactical skill instruction, strategy discussion and training solutions. Learn More
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