Working with CU*Answers

Leadership

One of the greatest assets CU*Answers has to offer is that our structure mirrors that of credit unions: the people who lead the CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of seven dedicated credit union CEOs that provide focused leadership, as each member has a vested interest in the success of CU*Answers clients.

Who’s Who

At CU*Answers, we know how important it is that your Credit Union gets the help it needs to meet your day to day data processing needs. That’s why we developed this handy reference for you to know Who’s Who at CU*Answers so you will know the right person to contact.

Reference our Who’s Who Guide, available here on cuanswers.com.

CUSO Partners

Xtend

Xtend Inc. is a credit union service organization (CUSO) formed in 2002 with the sole purpose of increasing the competitive advantage of its owning credit unions through strategic partnerships. It’s the old adage of the whole being greater than the sum of its parts. Xtend uses the power of aggregation to help acquire products and services that the individual credit union may not be able to do on its own. This gives credit unions access to new markets and member service opportunities thereby creating competitive advantage.

Visit Xtend online: http://www.xtendcu.com/

Network Services

Network Services has specialists on staff with years of individual experience and certification with many versions of Microsoft, Unix, SonicWall, CISCO, and other mainstream products. Our consultants are well known for their expertise in security and networking. Their experience, talent, and knowledge will facilitate the integration of your network assets; they’ll “make it all work.”

Visit Network Services online: http://netserv.cuanswers.com/

Marketing

Welcome to CU*Answers Marketing Services. Our goal is to answer your marketing questions and provide you with the tools that you’ll need to easily implement successful marketing campaigns and rollout new service to your membership

Visit the Marketing Team online: https://marketing.cuanswers.com/

Updated
December 15, 2016

Don’t Forget: We’re Accepting Nominations for Associate Board Members!

Don’t Forget: We’re Accepting Nominations for Associate Board Members!

The lifeblood of any cooperative is the active owner.  Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also with a passion for ensuring the cooperative is the type of organization they want to own. We are seeking nominees to serve on four new committees!  These… Read more »

Oct 17, 2018

Now Available: 2018 SSAE-18 Reports

Now Available: 2018 SSAE-18 Reports

CU*Answers has completed and published its SSAE 18 SOC 1 reports as part of our good housekeeping and continuous improvement process.  This is CU*Answers’ first audit period under the new “SSAE-18” standard.  Some of the reporting enhancements in the new SSAE-18 standard include: More stringent controls on vendor management Additional controls regarding “subservice organizations” Increased… Read more »

Jul 5, 2018

Time to Vote in the 2018 Elections!

Time to Vote in the 2018 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 22, 2018!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual… Read more »

May 1, 2018

Don’t Forget: Vote in the 2017 Elections!

Don’t Forget: Vote in the 2017 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections, now through June 16, 2017!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders… Read more »

Jun 2, 2017

Time to Vote in the 2017 Elections!

Time to Vote in the 2017 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 16, 2017!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual… Read more »

May 1, 2017

The 2016 SSAE-16 Results Are Now Available

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS The CU*Answers Board of Directors recently accepted the 2016 “Report on a Description of a Service Organization’s System and the Suitability of the Design and Operating Effectiveness of Controls Related to the CU*BASE Development” (SSAE-16 SOC 1 Type 2). Review the 2016 SSAE-16 Report and other Key Audit Results… Read more »

Nov 14, 2016

CU*Answers 2017 Strategic Technology Plan – Now Available for Viewing!

CU*Answers 2017 Strategic Technology Plan – Now Available for Viewing!

Our 2017 Strategic Technology Plan is now available for viewing! Learn about our latest updates to CU*BASE as well as additional technologies and resources we are looking to focus on over the course of the coming year. 2017 Strategic Technology Plan You can also refer to our 2017 Business Plan, for information regarding our vision… Read more »

Oct 26, 2016

Why wait? Vote today!

Why wait? Vote today!

ATTENTION CU*ANSWERS STOCKHOLDERS WHO HAVE YET TO VOTE Make sure your voice is heard! Our records indicate that you have not yet voted in the 2016 Elections. You can vote electronically for board elections until June 10, 2016! Learn about what your voting for by visiting the CU*Answers Elections website elections.cuanswers.com. Ready to vote? All CEOs… Read more »

May 31, 2016

Have you cast your vote in the 2016 Elections?

Have you cast your vote in the 2016 Elections?

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 2 – June 10, 2016! Learn about what your voting for by visiting the CU*Answers Elections website elections.cuanswers.com. Ready to vote? All CEOs of stockholder credit unions received an email on Monday, May 2nd with instructions to vote by visiting… Read more »

May 13, 2016