Board Member Handbook

Board Member Handbook 2019Nothing says more about the health of a cooperative than the confidence that the cooperative stakeholders have in the role of the Board, and how the Board works on their behalf. Our Board wants you to know that we set high goals to earn your faith and maintain your confidence in the health of CU*Answers as a cooperative.

CU*Answers made a choice to be a cooperative and a corporation. Being a cooperative means the Power of Ownership is mandated by the Board and the governance of the firm. The concept and execution of our cooperative principles is the real reason CU*Answers continues to make a difference in our industry. Good intentions are not enough; CU*Answers has a cornerstone commitment to provide win-win opportunities for our ownership.

The primary function of the CU*Answers Board of Directors is to ratify policy, plan CU*Answers’ course, ensure that CU*Answers maintains its sound financial condition, keep communication open to educate Credit Unions about CU*Answers initiatives, review the progress of the Chief Executive Officer (CEO) in achieving goals and objectives, and report to owners at the Annual Stockholders Meeting.

Download the Board Member Handbook

December 30, 2020

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

SSAE-18 SOC 2 Report Now Available on the CU*Answers Due Diligence Page

CU*Answers has completed its SSAE-18 SOC 2 audit for Fiscal Year 2020.  The audit report has been posted online at and can be downloaded here. As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to download the information you need to meet your regulatory requirements…. Read more »

Jul 2, 2021