Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in July!
Wednesday, July 1
CU*Chat Demo with Lender*VP
3:00 PM – 4:00 PM ET
Thursday, July 2
Meet AuditLink – A Cooperative Approach to Vendor Management
3:00 PM – 4:00 PM ET
Monday, July 6
Reports and OUTQs – Navigation Tips and Tricks
9:30 AM – 10:30 AM ET
Custom Training Edition (CTE) Demo
3:00 PM – 3:45 PM ET
Tuesday, July 7
Leadership Essentials for New Supervisors
10:00 AM – 11:00 AM ET
360 Mortgage Processing
10:00 AM – 11:00 AM ET
Escrow Processing
3:00 PM – 3:30 PM ET
MAP/MOP – Applying for Membership Online
3:00 PM – 4:00 PM ET
CU*Forms Programming Workshop
3:30 PM – 4:00 PM ET
Wednesday, July 8
Microsoft Excel for Credit Unions
10:30 AM – 11:30 AM ET
Member Services Training Day
1:00 PM – 4:30 PM ET
Thursday, July 9
New 1Click Relationship Offers Demo with Lender*VP
3:00 PM – 4:00 PM ET
Learning Cafe
Balancing Made Easy Guide
3:00 PM – 4:00 PM ET
Monday, July 13
Getting Started with Unique Data Management (UDM)
9:30 AM – 10:30 AM ET
It’s Me 247 Online Banking
10:45 AM – 11:45 AM ET
Member Services: Inquiry and Phone Operator
3:00 PM – 4:00 PM ET
Tuesday, July 14
Web Accessibility and You
9:30 AM – 10:30 AM ET
How to Develop and Test Your Business Continuity Plan
10:45 AM – 11:15 AM ET
Online Credit Cards: Daily Maintenance/Reports
3:00 PM – 4:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wednesday, July 15
Standard Teller Techniques
9:30 AM – 11:00 AM ET
Head Teller Vault and Change Fund Management
2:30 PM – 3:30 PM ET
FUEL Decision Model Roundtable Discussion
3:00 PM – 4:00 PM ET
Providing First-Class Customer Service to Members
3:30 PM – 4:30 PM ET
Thursday, July 16
Launching Secure Online Form Generator/Request Center
10:00 AM – 11:00 AM ET
Launching Your CU*Answers Mobile App
3:00 PM – 4:00 PM ET
Tuesday, July 21
The Art of Coaching
3:00 PM – 4:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wednesday, July 22
Management Tools: Leadership Dashboards
3:00 PM – 4:00 PM ET
Tuesday, July 28
Internal Controls Best Practices
3:00 PM – 4:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
The Education Team strives to make each client and staff interaction an opportunity to learn more about the tools of our network. Our Education Specialists reinforce the importance of the 5th Cooperative Principle of Education, Training, and Information. The purpose of the team is to guide users and build confidence in their ability to navigate and understand the system(s) they utilize.
