Sorting Report Data Using Report Builder Need a quick way to show your staff how they can sort report data using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 408 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2021 edition of the Owner’s View Monthly Recap! July 2021 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Give your members more ways to check their balances and perform transfers with text banking! Text banking is the quickest way for your members to find out their balance and does not involve a username, password or even a finger print! The only requirement is that your members have a phone! Once your credit union… Read more »
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »
Ever wondered what the Online Mobile Forms Catalog is all about? The Mobile Technologies group has collected all forms generated by our credit union clients and has reviewed these ideas to create a catalog of Online and Mobile Forms. Your credit union can use this catalog to get started or you can request a custom… Read more »
We just received notification from Experian that effective October 29, 2021, they will no longer allow credit reports to be pulled from Experian via the CU*BASE software. This is in response to an ongoing negotiation we have been having with Experian about their requirements for how they believe all CU*BASE member data must be managed… Read more »
The Developer’s Help Desk (DHD) team is regularly incorporating new third party vendor integrations to CU*BASE. To help keep our clients updated, we are delivering this e-alert to announce a recent vendor integration, which can be ordered through our online store. REPAY – REPAY is a full-service payment technology and processing provider for credit unions. … Read more »
Join the Asterisk Intelligence Team as they review the Analytics Booth Static Pool Analysis Dashboard. Have you been looking for enhanced insights into your loan portfolio performance? Or to better understand loan losses and payoffs? Static Pool Analysis is a powerful analytical routine used to analyze segments of your loan portfolio for insights and opportunities. … Read more »
Take a look back at some important topics from the second half of July 2021: July Owner’s Voice Voting Reminder [The Pulse] 2021 Disaster Recovery Test Results Now Available Take a Look at the CU*Answers University Courses for August! Member Messaging: a Communication Feature Debuting with the New Online Banking CU Publisher Self-Service Options: Communicate… Read more »
Imaging Solutions is looking to leverage the power of the network to compel vendors to get to the table on your behalf.
Complete an ITM Survey so we can know what to focus on and how to get involved together. Complete the Survey!
Mobile App 5.0 presents a complete redesign and updated look to the CU*Answers mobile app. With Mobile App 5.0, members can personalize their accounts, take advantage of a refreshed navigation, a new accounts dashboard, a new RDC process, and much more!
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
