Mark Your Calendars: Bill pay is changing on November 10, and every credit union needs to be ready! We have completely revamped the bill pay and P2P configuration infrastructure, allowing credit unions to support any combination of multiple bill pay and/or P2P vendors for members. CUs can now move to a bill pay solution for… Read more »
Join the Xtend SRS Team as they discuss the methods they use when completing 5300 Call Reports for clients. Learn tips for restructuring your configurations, developing new report formats, and decisions that can make your prep work for the 5300 Report easier and more efficient. Ready to enhance your 5300 Call Report strategies? Register today!… Read more »
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective Thursday, October 17, Greater Niles Community Federal Credit Union has changed their name to Circle Federal Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Don’t miss out – there’s still time to register for CEO Strategies Week 2019! Join us for four days of events in downtown Grand Rapids, Monday, November 11 through Thursday, November 14! Monday, November 11 1:00 PM to 5:00 PM ET – Boot Camp Update Day 1 Teller 3P Internet Retailing 5:00 PM to 6:30… Read more »
Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the fourth session of the 2019 Collections Roundtable Series – for whichever session you’d like, or both! Thursday, November 21 Morning Session: 9:30 AM – 12:00… Read more »
A Tour of the Collections Member Inquiry Screen Need a quick way to show your staff how to navigate the Collections Member Inquiry Screen, and the information that can be found there? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Xtend is excited to announce the launch of our NEW MEMBER ONBOARDING program! We focus on targeted marketing during the first 90 days of membership that is centered around 8 specific touch points. Personalized content helps your new members feel at home. Live data and dynamic content can be used to educate new members on… Read more »
What new emails should we add? Have an email marketing idea you would like to have added to our Member Reach library? Who should we send it to? When should it be sent? What should it say? Click the button below, fill out the questions, and we will research options for adding your email to… Read more »
Keep an eye on your mailbox – we will be sending out copies of the 2020 Education Catalog later this month! Your credit union will receive one copy of the Education Catalog, which will be addressed to the Education Contact listed in your Customer Profile. If your Education Contact needs to be updated, please click… Read more »
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, October 22 2:00 PM – 2:30 PM ET OLLE – Online Lead Generation: Engage Members or Non-Members… Read more »
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
As we move into our third calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather:
Visit our online store for more information on our MACO pre-buy licenses. Be sure to place your order before December 13!
What are contests?
CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available.
Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to ensure a member from your credit union will win regardless.
Enrollment for contests is completely FREE!
