MORE Videos Updated!

MORE Videos Updated!

CTM 400: Teller Processing I Course Videos Just Updated!  (15 videos in all!) Other courses whose videos were recently updated include: CAB 200: Daily Share Draft Processing CAB 202: Daily Payroll Processing CCS 100: Collections Basics CCS 101: Advanced Daily Work CTM 201: Phone Operator CTM 300: Opening Memberships & Accounts Check out the updated… Read more »

Aug 9, 2019

July CU*BASE Monthly Monitor Recap

July CU*BASE Monthly Monitor Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2019 edition of the CU*BASE Monthly Monitor Recap! July 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »

Aug 8, 2019

Join the Beta Pool and Earn a CollabRebate!

Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 19.10 Release! Learn more about enhancements coming with the 19.10 release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »

Aug 7, 2019

Now Available: SSAE-18 SOC 2 Report

Now Available: SSAE-18 SOC 2 Report

CU*Answers has published its SSAE-18 Service Organization Control (SOC) 2, Type II report.  Completed by Crowe, LLP, the report verifies the existence of internal controls which have been designed and implemented to meet the requirements for the security principles set forth in the Trust Services Principles and Criteria for Security, Availability, Processing Integrity and Confidentiality.  The… Read more »

Aug 7, 2019

Update to Processing a Letter of Indemnification for Payveris Clients

Update to Processing a Letter of Indemnification for Payveris Clients

After some analysis on the processing of Letter of Indemnification (R06) requests to assist with combating fraud, Payveris’ ODFI has found that those credit unions implementing PayWatch were able to significantly reduce losses associated with fraudulent transactions.  Additionally, they have found that only ~3% of all Letter of Indemnification (R06) requests resulted in a recovery… Read more »

Aug 6, 2019

Next Week in Xtend Webinars: Member Reach, RevGen and Zipwhip Business Texting

Next Week in Xtend Webinars: Member Reach, RevGen and Zipwhip Business Texting

Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge.   Tuesday, August 13 2:00 PM – 2:30 PM ET Member Reach: Convenience, Simplicity and Control Wouldn’t it be… Read more »

Aug 6, 2019