How has loan delinquency trended over the last 30, 60, or 90 days? Which loan category has observed the most write-offs in the last 3 years? What is the difference between a written off loan and a charged off loan? Properly managing these loans and building early identification systems and procedures can help avoid losses… Read more »
Mark your calendars – this year’s Digital Leadership Conference video series will premiere on the CU*Answers website at 9:00 AM ET on Wednesday, July 1st! Presented in three parts, this talk show style video series will discuss what our cooperative is currently working on and our goals for this year. A follow-up email will be… Read more »
The NCUA Board is meeting tomorrow and Risk-Based Capital (RBC) is back on the agenda. Let’s get the message out that the credit union community hopes the NCUA is done with RBC for good! We’re calling on everyone to email the NCUA Board today to let them know that we’re paying attention. Write your own… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. CU*Answers Organizational Resource Development helps to build teams and provide organizational support and direction through employee resources, employee education and client interaction quality assurance. The ORD… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Amber Overla, VP of Organizational Resource Development. … Read more »
Scanning a Photo ID Need a quick way to show your staff how they can scan a photo ID into CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The Asterisk Intelligence Team is excited to present the AB_20.06 Analytics Booth Release, arriving to Analytics Booth subscribers on Sunday, June 28! This release features: The ability to refine the reporting frequencies for Everything Alerts Additional ways to run tests over your Alert data points Time saving Trends Changes Phase II of the 2020 Analytics… Read more »
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. OpsEngine is the CU*Answers brand for the composite of expert skills, cutting edge tools and professional services provided by the production division of CU*Answers. OpsEngine performs the following, day-in and day-out,… Read more »
Losing the Love is a CU*BASE tool that helps credit unions study the behavior patterns of recently closed members. Your staff can reference these patterns to see if any currently open memberships are displaying similar behavior. Losing the Love is also offered as a marketing service by Xtend, where we identify currently open memberships that… Read more »
In light of the recent spike in members who have received fraudulent unemployment claims generated by a Nigerian crime ring, it is becoming increasingly important to begin recording these events, for several reasons. One reason is that it allows for management to evaluate the potential reputation risk this activity might have on your financial institution. … Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
CU*Answers is celebrating its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
