Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t Forget About the Online Banking Rollover Tomorrow Morning!

Don’t forget: this month, we will be performing multiple rollovers including CU*BASE/GOLD and Online Banking.  In the past, these rollovers have been performed independently.  However, this month we will be performing the rollovers together.  While we are live with CU*BASE/GOLD production from our High Availability (HA) data center in Yankton, SD, we will also be… Read more »

Sep 8, 2020

ItsMe247: Support for Members Using Older Browsers will be Ending Soon

ItsMe247: Support for Members Using Older Browsers will be Ending Soon

ItsMe247.com Security Upgrades are coming Tuesday, September 22nd at 6:00 AM ET As part of ongoing maintenance of cybersecurity configurations in our network, we will be strengthening the browser encryption configurations required to access the ItsMe247.com and ItsMyBiz247.com family of sites. As part of these upgrades, we will be ending support for older browser encryption… Read more »

Sep 8, 2020

We’re Here When You Need Us – Meet Lorie Morse, AVP of Integrated Technologies

We’re Here When You Need Us – Meet Lorie Morse, AVP of Integrated Technologies

Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Lorie Morse, AVP of Integrated Technologies.  Integrated… Read more »

Sep 8, 2020

Is This a Project for Developer’s Help Desk?

Is This a Project for Developer’s Help Desk?

CU*Answers empowers credit unions to strengthen the credit union movement by working together to enhance the tools we all utilize every day.  Enhancements to CU*BASE normally fall under two primary criteria: improvements to existing functionality and custom development projects.  Have you ever wondered what the differences are? Our credit unions have amazing ideas on how… Read more »

Sep 3, 2020

August Owner’s View Monthly Recap

August Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2020 edition of the Owner’s View Monthly Recap! August 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Sep 2, 2020

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Sep 2, 2020

Reminder: iPay Clients will Transition from MASTER Site to iPay Portal on September 3rd

Reminder: iPay Clients will Transition from MASTER Site to iPay Portal on September 3rd

Beginning September 3rd, 2020, your institution will go live with iPay Portal.  Once iPay begins transitioning your institution to iPay Portal, your MASTER Site users will have 30 days to enroll in iPay Portal using their existing MASTER Site login credentials. During the transition, when MASTER Site users log in, they will receive a message… Read more »

Sep 2, 2020