Join us for our latest Learning Café session as we explore CU*BASE Custom Training Edition (CTE)! CTE gives your team a safe place to practice using CU*BASE tools, learn new skills and experiment with new features, without potential harm to your live member data. Also, because it’s a copy of your actual files, both the… Read more »
Join the Asterisk Intelligence team as they review the Analytics Booth Dashboard – Tiered Service Comparison. See your membership in a new light with trend analysis key product and service engagement metrics. Learn how to leverage this tool for enhanced insights into how your members are engaging with their accounts. Your data is an asset… Read more »
Take a look back at some important topics from the first half of July 2021: Uploading a Profile Picture in the New Online Banking! Time is Running Short! Complete Your LegaSuite Upgrade Today! Have a question for CU*Answers? Who do you call? Asterisk Intelligence Presents: Removing Barriers that Keep You from Earning SSAE-18 SOC 2… Read more »
In response to growing trends of fraud, identity theft and elderly abuse, the FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. If they have not already done so, regulators will soon be asking how your credit union is monitoring high-risk transaction activity through electronic channels. Join… Read more »
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 21.10 release! Learn more about enhancements coming in the October release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking! This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer! This… Read more »
Join the Asterisk Intelligence team as they review the Analytics Booth Dashboard – Tiered Service Comparison. See your membership in a new light with trend analysis key product and service engagement metrics. Learn how to leverage this tool for enhanced insights into how your members are engaging with their accounts. Your data is an asset… Read more »
Sign up for the August Cooperative Campaign! Social Media $250.00 We love credit unions and believe there are great benefits to becoming a member of one. Share that joy with the August Jump for Joy Campaign! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to… Read more »
Want to manage your own custom online forms? Now you can by ordering CU*Publisher’s Form Generator Product! No waiting for a Mobile Technologies team member to make your updates or to create a new form. These forms have great features for logos, images, color, text size and input layouts including checkbox, radio buttons, drop-down lists… Read more »
Today SonicWALL clarified a vulnerability in their line of remote access products that, if exploited, could result in the spread of ransomware. What is CNS doing? For Clients With Currently Supported Hardware: SonicWALL has provided patches for currently supported devices and CNS will review and install updates if necessary. For Clients With End of Life… Read more »
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
