My Virtual StrongBox

My Virtual StrongBox Logo

CU*Answers with its Relationship with My Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business

Through our relationship with My Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with branding, profit sharing, and more.

Send directly from ProDOC to My Virtual StrongBox

The ability to send receipts and loan forms directly to a member’s My Virtual StrongBox is now available to all credit unions. CU*Answers Imaging Solutions release managed in house clients and online clients can contact CU*Answers Imaging Solutions for assistance in getting started with this feature.

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Members Access My Virtual StrongBox via a Single Sign-On (SSO) From Within Online Banking

Now credit unions can offer members an SSO link to an online safe deposit box, accessed from directly within It’s Me 247. Here, members can conveniently save their important documents, such as wills, mortgages, tax documents and loan forms—all safely and securely.

My Virtual StrongBox Allows Members to Exchange Documents via a Secure Link

Members can also share documents with whomever they wish, including your credit union. You can also use the service to exchange and distribute documents securely with any of your members. This alternative to secure email and file exchange services has proven to be very popular, and allows you to provide top-notch service to your members.

The Member Experiences the Feature Right in It’s Me 247

Once the feature is activated, members will access this new feature from the “My Documents section in It’s Me 247. From “My Documents,” members will be able to access the My Virtual StrongBox SSO link.

When members click the “Go to Virtual Strongbox” button, they will not feel as if they are entering an external website. Instead, they will log in and upload their documents using the My Virtual StrongBox pages accessed from It’s Me 247.

Yes! My Credit Union is Ready to Activate My Virtual StrongBox in It’s Me 247.

First, set up your relationship with My Virtual StrongBox

To provide this online safety deposit box as a service to your members, your credit union will first work with My Virtual StrongBox. They will train your credit union staff on the product and prepare you for its launch.

Once My Virtual Strongbox is implemented, they will also provide you with support. Credit union employees can log directly into your My Virtual StrongBox website before it is connected to It’s Me 247. That way, your staff can become familiar with the product before it is activated for members.

Your credit union will sign agreements directly with My Virtual StrongBox, and they will set your implementation date with you. Use this contact information:

support@virtualstrongbox.com

You will also need to fill out and return the CU*Answers Agreeement which can be downloaded here:
Activation Agreement

My Virtual StrongBox Graphic

Once they create an account, they will be able to securely and easily upload and archive documents such as wills, trusts, birth certificates, and deeds.

My Virtual StrongBox Graphic

Features List

My Virtual StrongBox Features

Download Features List

Premium and Standard Packages Now Available

Standard Package Details

Due to CU*Answers relationship with My Virtual StrongBox, your credit union can select from either the Premium package or the Standard package. The file sharing and storage features are available with both packages.

With the Standard package all members receive 10 MB of space which holds approximately one standard loan form and ten receipts.

The Standard package is available at no cost for your credit union.

Premium Package Details

Credit unions who pick the Premium package can purchase a block of space (for example 5 GB) and determine the member space allocation.
Most notable features of the Premium package include revenue sharing generated from member purchases of additional space, and the ability to brand the My Virtual StrongBox pages.

Information on pricing for the Premium package is available from My Virtual StrongBox.

 

Have More Questions?

Check out our Frequently Asked Questions section

My Virtual StrongBox FAQs

 

My Virtual StrongBox Order Form

Ready to order? Fill out the form below to get started!

Updated
March 8, 2017

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With eSignatures from CU*Answers Imaging Solutions, your members can enjoy the convenience of signing documents anywhere through their smartphones and mobile devices.  Signed documents will be archived in the CU*Spy vault, just like when you capture signatures in your branches. This service is available for free to all CU*Spy online vault users, with just a… Read more »

Apr 27, 2017

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Join Us for the Imaging Solutions Roundtable!

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Feb 14, 2017

Join Us for the Imaging Solutions Roundtable!

Join Us for the Imaging Solutions Roundtable!

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Jan 17, 2017

The Enhanced Online Vault – Providing Convenience and Security

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