Virtual StrongBox

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CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business

Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing, and more.

Send directly from ProDOC to Virtual StrongBox

The ability to send receipts and loan forms directly to a member’s Virtual StrongBox is now available to all credit unions. CU*Answers Imaging Solutions release managed in house clients and online clients can contact CU*Answers Imaging Solutions for assistance in getting started with this feature.

Download the Virtual StrongBox Brochure

Learn More about Virtual StrongBox Dashboards

 

 

 

   

Sign up for Virtual StrongBox Today!


Order Virtual StrongBox

Check out the Virtual StrongBox Video Series!

 

Members Access Virtual StrongBox via a Single Sign-On (SSO) From Within Online Banking

Now credit unions can offer members an SSO link to an online safe deposit box, accessed from directly within It’s Me 247. Here, members can conveniently save their important documents, such as wills, mortgages, tax documents and loan forms—all safely and securely.

Virtual StrongBox Allows Members to Exchange Documents via a Secure Link

Members can also share documents with whomever they wish, including your credit union. You can also use the service to exchange and distribute documents securely with any of your members. This alternative to secure email and file exchange services has proven to be very popular, and allows you to provide top-notch service to your members.

The Member Experiences the Feature Right in It’s Me 247

Once the feature is activated, members will access this new feature from the “My Documents section in It’s Me 247. From “My Documents,” members will be able to access the Virtual StrongBox SSO link.

When members click the “Go to Virtual Strongbox” button, they will not feel as if they are entering an external website. Instead, they will log in and upload their documents using the Virtual StrongBox pages accessed from It’s Me 247.

Yes! My Credit Union is Ready to Activate Virtual StrongBox in It’s Me 247.

First, set up your relationship with Virtual StrongBox

To provide this online safety deposit box as a service to your members, your credit union will first work with Virtual StrongBox. They will train your credit union staff on the product and prepare you for its launch.

Once Virtual Strongbox is implemented, they will also provide you with support. Credit union employees can log directly into your Virtual StrongBox website before it is connected to It’s Me 247. That way, your staff can become familiar with the product before it is activated for members.

Your credit union will sign agreements directly with Virtual StrongBox, and they will set your implementation date with you. Use this contact information:

support@virtualstrongbox.com

You will also need to fill out and return the CU*Answers Agreement which can be downloaded here:
Activation Agreement

My Virtual StrongBox Graphic

Once they create an account, they will be able to securely and easily upload and archive documents such as wills, trusts, birth certificates, and deeds.

My Virtual StrongBox Graphic

Features List

My Virtual StrongBox Features

Download Features List

Premium and Standard Packages Now Available

Standard Package Details

Due to CU*Answers relationship with Virtual StrongBox, your credit union can select from either the Premium package or the Standard package. The file sharing and storage features are available with both packages.

With the Standard package all members receive 10 MB of space which holds approximately one standard loan form and ten receipts.

The Standard package is available at no cost for your credit union.

Premium Package Details

Credit unions who pick the Premium package can purchase a block of space (for example 5 GB) and determine the member space allocation.
Most notable features of the Premium package include revenue sharing generated from member purchases of additional space, and the ability to brand the Virtual StrongBox pages.

Information on pricing for the Premium package is available from Virtual StrongBox.

 

Have More Questions?

Check out our Frequently Asked Questions section

Virtual StrongBox FAQs

Updated
September 5, 2018

Take Advantage of Our Enhanced Online Imaging Solutions!

Take Advantage of Our Enhanced Online Imaging Solutions!

Ready to up your internet retailing game?  Want to carry out business with your remote members, regardless of where their busy lives might take them?  Looking to do more than our basic online imaging solution provides for?  Check out the greater flexibility provided by our Enhanced Online Imaging Solutions, as well as other solutions including:… Read more »

Feb 7, 2019

Action Required: Archival Options Update for Your Credit Union

Action Required: Archival Options Update for Your Credit Union

ATTENTION ONLINE CREDIT UNION CEOS Attention Online Credit Unions that use CU*Spy: there are Archival Option Updates that are required of your credit union. CU*Answers Imaging Solutions will being archiving AP Invoices, Member Forms, and Photo IDs.  We will also be purging AP Invoices that are older than 18 months. Please review and complete the… Read more »

Jan 28, 2019

Still using Lutzwolf? Your TCD/TCRs will stop working on May 5!

Still using Lutzwolf?  Your TCD/TCRs will stop working on May 5!

As a reminder, at the end of 2017 CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be discontinued, and that CU*Answers would additionally be ending all support for the existing Lutzwolf middleware solution by April 30, 2019.  When the 19.05 Release is implemented in May, any machine that is still using Lutzwolf middleware… Read more »

Jan 14, 2019

TCD/TCR Middleware Support Ending April 2019 – Do You Have a Plan?

TCD/TCR Middleware Support Ending April 2019 – Do You Have a Plan?

As a reminder, at the end of 2017 CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be discontinued, and that CU*Answers would additionally be ending all support for the existing Lutzwolf middleware solution by April 30, 2019.  As of 4/30/19, any machine that is using Lutzwolf middleware for integration to CU*BASE will be… Read more »

Oct 19, 2018

CU*Answers Imaging Solutions announces $2,000 in prizes to Alabama Law Enforcement Credit Union and Frankenmuth Credit Union as winners in “eSignature explosion” contests

CU*Answers Imaging Solutions in partnership with eDOC Innovations announced today Alabama Law Enforcement Credit Union (Birmingham, AL) and Frankenmuth Credit Union (Frankenmuth, MI) as the winners in their “eSignature Explosion” contests. The contests ran for one year from October 1, 2017 until September 30, 2018 with $,2000 up for grabs and measured the number of […]

Oct 19, 2018

CU*Answers Imaging Solutions announces $2,000 in prizes to Alabama Law Enforcement Credit Union and Frankenmuth Credit Union as winners in “eSignature explosion” contests

CU*Answers Imaging Solutions in partnership with eDOC Innovations announced today Alabama Law Enforcement Credit Union (Birmingham, AL) and Frankenmuth Credit Union (Frankenmuth, MI) as the winners in their “eSignature Explosion” contests. The contests ran for one year from October 1, 2017 until September 30, 2018 with $,2000 up for grabs and measured the number of […]

Oct 19, 2018

CU*Answers Imaging Solutions announces 1st Street Credit Union as $1,000 prize winner in “My Virtual StrongBox Dash for Cash” contest

CU*Answers Imaging Solutions in partnership with Virtual StrongBox, Inc. announced 1st Street Credit Union (Sarasota, FL) as the winner in their “My Virtual StrongBox Dash for Cash!” contest. The contest ran for one year from October 1, 2017 until September 30, 2018, with a prize of $1000, and measured participating credit unions’ percent increase in […]

Oct 12, 2018

Congratulations to the Winners of the 2018 Imaging Solutions Contests!

Congratulations to the Winners of the 2018 Imaging Solutions Contests!

The 2018 Imaging Solutions Contests, which ran from October 2017 through September 2018, have now come to a close, and CU*Answers is pleased to announce our winners!     Race to be the 1st place eCloser – $10,000 prize for the winners of our Online Imaging Solutions Contest and our In House Imaging Solutions Contest:… Read more »

Oct 10, 2018