My Virtual StrongBox

My Virtual StrongBox Logo

CU*Answers with its Relationship with My Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business

Through our relationship with My Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with My Virtual StrongBox with branding, profit sharing, and more.

Send directly from ProDOC to My Virtual StrongBox

The ability to send receipts and loan forms directly to a member’s My Virtual StrongBox is now available to all credit unions. CU*Answers Imaging Solutions release managed in house clients and online clients can contact CU*Answers Imaging Solutions for assistance in getting started with this feature.

Download the My Virtual StrongBox Brochure

Learn More about My Virtual StrongBox Dashboards

 

 

 

 

   

Sign up for My Virtual StrongBox Today!


Order My Virtual StrongBox

Check out the My Virtual StrongBox Video Series!

 

Members Access My Virtual StrongBox via a Single Sign-On (SSO) From Within Online Banking

Now credit unions can offer members an SSO link to an online safe deposit box, accessed from directly within It’s Me 247. Here, members can conveniently save their important documents, such as wills, mortgages, tax documents and loan forms—all safely and securely.

My Virtual StrongBox Allows Members to Exchange Documents via a Secure Link

Members can also share documents with whomever they wish, including your credit union. You can also use the service to exchange and distribute documents securely with any of your members. This alternative to secure email and file exchange services has proven to be very popular, and allows you to provide top-notch service to your members.

The Member Experiences the Feature Right in It’s Me 247

Once the feature is activated, members will access this new feature from the “My Documents section in It’s Me 247. From “My Documents,” members will be able to access the My Virtual StrongBox SSO link.

When members click the “Go to Virtual Strongbox” button, they will not feel as if they are entering an external website. Instead, they will log in and upload their documents using the My Virtual StrongBox pages accessed from It’s Me 247.

Yes! My Credit Union is Ready to Activate My Virtual StrongBox in It’s Me 247.

First, set up your relationship with My Virtual StrongBox

To provide this online safety deposit box as a service to your members, your credit union will first work with My Virtual StrongBox. They will train your credit union staff on the product and prepare you for its launch.

Once My Virtual Strongbox is implemented, they will also provide you with support. Credit union employees can log directly into your My Virtual StrongBox website before it is connected to It’s Me 247. That way, your staff can become familiar with the product before it is activated for members.

Your credit union will sign agreements directly with My Virtual StrongBox, and they will set your implementation date with you. Use this contact information:

support@virtualstrongbox.com

You will also need to fill out and return the CU*Answers Agreement which can be downloaded here:
Activation Agreement

My Virtual StrongBox Graphic

Once they create an account, they will be able to securely and easily upload and archive documents such as wills, trusts, birth certificates, and deeds.

My Virtual StrongBox Graphic

Features List

My Virtual StrongBox Features

Download Features List

Premium and Standard Packages Now Available

Standard Package Details

Due to CU*Answers relationship with My Virtual StrongBox, your credit union can select from either the Premium package or the Standard package. The file sharing and storage features are available with both packages.

With the Standard package all members receive 10 MB of space which holds approximately one standard loan form and ten receipts.

The Standard package is available at no cost for your credit union.

Premium Package Details

Credit unions who pick the Premium package can purchase a block of space (for example 5 GB) and determine the member space allocation.
Most notable features of the Premium package include revenue sharing generated from member purchases of additional space, and the ability to brand the My Virtual StrongBox pages.

Information on pricing for the Premium package is available from My Virtual StrongBox.

 

Have More Questions?

Check out our Frequently Asked Questions section

My Virtual StrongBox FAQs

Updated
July 11, 2017

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Aug 21, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Jul 20, 2018

TCD/TCR Middleware Support Ending April 2019 – We Need Your Input!

TCD/TCR Middleware Support Ending April 2019 – We Need Your Input!

CU*Answers is continuing to evaluate other options for an integrated solution.  To help us better understand which investments you have already made, please click below to complete a brief 4 question survey. Complete our survey   As a reminder, at the end of 2017 CU*Answers announced that sales of the Lutzwolf TCD/TCR Middleware would be… Read more »

Jul 13, 2018

CU*Answers Imaging Solutions contests going strong to the finish

CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online […]

Jul 12, 2018

CU*Answers Imaging Solutions contests going strong to the finish

CU*Answers Imaging Solutions has partnered with eDOC Innovations and Virtual Strongbox to hold contests to create a friendly competition between credit unions utilizing their products to encourage them to adopt a culture Internet Retailing with members. This involves eSigning documents with members, closing loans remotely and exchanging documents in member’s virtual strongboxes available in online […]

Jul 12, 2018

CU*Answers Imaging Solutions 18.06 release creates “Virtual Closing Rooms” in online banking

The CU*Answers Imaging Solutions team recently released its 18.06 release on June 10, 2018. This release is packed with features to assist credit unions become internet retailers with their members. Most notably, the Imaging Solutions team has partnered with eDOC Innovations to make eDOCSignature™, eDOC’s remote signature capture product, native to CU*Answers’ online banking and […]

Jul 5, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Jun 20, 2018

The 18.06 Imaging Solutions Release is Coming Soon!

The 18.06 Imaging Solutions Release is Coming Soon!

Online and Enhanced Online Vault Clients: mark your calendars for June 10, when you will receive the 18.06 Imaging Solutions Release. Release Managed Clients: we will be reaching out in the coming days to schedule your upgrade. Read the Imaging Solutions Release Summary   If you have any questions, please email us at imaging@cuanswers.com.

May 30, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

May 22, 2018

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

Check Out the Current Results for the Ongoing Imaging Solutions Contests!

For 2018, CU*Answers Imaging Solutions – in partnership with My Virtual Strongbox and eDOC Innovations – are running three exciting contests!  Winners will be announced in October 2018, but you can check out the current results by visiting the Imaging Solutions page of the CU*Answers website.  Or, click on the banner images below to check… Read more »

Apr 20, 2018