Virtual StrongBox

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CU*Answers with its Relationship with Virtual StrongBox is Putting Every Credit Union in the Document Transfer Business

Through our relationship with Virtual StrongBox, CU*Answers is providing all credit unions in the network with free cloud storage. Credit unions also have the ability to move to the next level with Virtual StrongBox with branding, profit sharing, and more.

Send directly from ProDOC to Virtual StrongBox

The ability to send receipts and loan forms directly to a member’s Virtual StrongBox is now available to all credit unions. CU*Answers Imaging Solutions release managed in house clients and online clients can contact CU*Answers Imaging Solutions for assistance in getting started with this feature.

Download the Virtual StrongBox Brochure

 

   

Sign up for Virtual StrongBox Today!


Order Virtual StrongBox

Check out the Virtual StrongBox Video Series!

 

Members Access Virtual StrongBox via a Single Sign-On (SSO) From Within Online Banking

Now credit unions can offer members an SSO link to an online safe deposit box, accessed from directly within It’s Me 247. Here, members can conveniently save their important documents, such as wills, mortgages, tax documents and loan forms—all safely and securely.

Virtual StrongBox Allows Members to Exchange Documents via a Secure Link

Members can also share documents with whomever they wish, including your credit union. You can also use the service to exchange and distribute documents securely with any of your members. This alternative to secure email and file exchange services has proven to be very popular, and allows you to provide top-notch service to your members.

The Member Experiences the Feature Right in It’s Me 247

Once the feature is activated, members will access this new feature from the “My Documents section in It’s Me 247. From “My Documents,” members will be able to access the Virtual StrongBox SSO link.

When members click the “Go to Virtual Strongbox” button, they will not feel as if they are entering an external website. Instead, they will log in and upload their documents using the Virtual StrongBox pages accessed from It’s Me 247.

Yes! My Credit Union is Ready to Activate Virtual StrongBox in It’s Me 247.

First, set up your relationship with Virtual StrongBox

To provide this online safety deposit box as a service to your members, your credit union will first work with Virtual StrongBox. They will train your credit union staff on the product and prepare you for its launch.

Once Virtual Strongbox is implemented, they will also provide you with support. Credit union employees can log directly into your Virtual StrongBox website before it is connected to It’s Me 247. That way, your staff can become familiar with the product before it is activated for members.

Your credit union will sign agreements directly with Virtual StrongBox, and they will set your implementation date with you. Use this contact information:

support@virtualstrongbox.com

You will also need to fill out and return the CU*Answers Agreement which can be downloaded here:
Activation Agreement

My Virtual StrongBox Graphic

Once they create an account, they will be able to securely and easily upload and archive documents such as wills, trusts, birth certificates, and deeds.

Features List

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View Pricing and Features

Premium and Standard Packages Now Available

Standard Package Details

Due to CU*Answers relationship with Virtual StrongBox, your credit union can select from either the Premium package or the Standard package. The file sharing and storage features are available with both packages.

With the Standard package all members receive 10 MB of space which holds approximately one standard loan form and ten receipts.

The Standard package is available at no cost for your credit union.

Premium Package Details

Credit unions who pick the Premium package can purchase a block of space (for example 5 GB) and determine the member space allocation.
Most notable features of the Premium package include revenue sharing generated from member purchases of additional space, and the ability to brand the Virtual StrongBox pages.

Information on pricing for the Premium package is available from Virtual StrongBox.

 

Have More Questions?

Check out our Frequently Asked Questions section

Virtual StrongBox FAQs

Updated
August 3, 2020

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Jan 18, 2021

The 20.12 Imaging Solutions Release is Coming Soon!

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Dec 28, 2020

Tax Statements in Online Banking – Providing Convenience for Your Members!

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Dec 11, 2020

Video Now Available: Virtual StrongBox for Secure Document Exchange

Video Now Available: Virtual StrongBox for Secure Document Exchange

Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging time.  Check out a video recording of our recent session for a discussion on the powerful document collection, protection and exchange platforms integrated inside… Read more »

Dec 9, 2020

Make Your eStatements Stand Out with Accent Colors!

Make Your eStatements Stand Out with Accent Colors!

Looking for consistency in your marketing to members?  Wish your eStatements and eStatements logo utilized your chosen color scheme?  Imaging Solutions can help!  This new product will help build brand consistency for your credit union, while also giving members comfort and peace of mind with a direct visual reminder that these are official statements from… Read more »

Nov 18, 2020

The 20.11 Imaging Solutions Release is Coming Soon!

The 20.11 Imaging Solutions Release is Coming Soon!

ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.11 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Sunday, November 15th. Highlights of the 20.11 Imaging Solutions Release include: CD Secure Loans – New Self Service Loan in It’s Me 247 Backpage support for Mobile eStatements… Read more »

Nov 12, 2020

Engage & Educate Members on the Benefits of My Virtual StrongBox

Engage & Educate Members on the Benefits of My Virtual StrongBox

Make the most of your Virtual StrongBox investment through new automated marketing and educational emails.  With Virtual StrongBox  Member Engagement Emails, you can educate your members on the benefits and value of the online safe deposit box service your credit union is already providing them, while increasing the adoption rate of users. Send credit union-branded… Read more »

Oct 28, 2020

New File Size Limitations for Scanned Documents in CU*Spy Image Vaults

New File Size Limitations for Scanned Documents in CU*Spy Image Vaults

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Oct 21, 2020

The 20.06 Imaging Solutions Release is Coming Soon!

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ATTENTION ONLINE CREDIT UNIONS USING CU*SPY IMAGES Mark your calendars: we will be deploying the 20.06 Imaging Solutions Release to all online CU*Spy Imaging Credit Unions on Sunday, June 28th. Highlights of the 20.06 Imaging Solutions Release include: Now Search for forms in ProDOC Improved PDF Import Support! We now support write-protected and password protected… Read more »

Jun 25, 2020

Join Us for a Review of Virtual StrongBox for Secure Document Exchange

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Virtual StrongBox and CU*Answers have received questions from your credit union peers on how to use the standard version of VSB digital vault to collect documents from members during these challenging times.  We will be hosting a webinar to help refresh your memory on powerful document collection, protection and exchange platforms integrated inside your CU*Answers… Read more »

Jun 24, 2020