Client News

Client News provides the information you need to stay current with what’s happening.

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Updated
November 21, 2016

Reminder: The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming September 12th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The next HA rollover is scheduled for Sunday, September 12th. This rollover will occur over a two-week period, enabling support teams to perform planned network maintenance at the primary production data center without… Read more »

Aug 24, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the September Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Aug 24, 2021

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Thursday, September 2 10:30 AM – 11:30 AM ET Member Service Trackers, Leads, and Follow-ups Register for web conference   Tuesday,… Read more »

Aug 23, 2021

Check Out the Post-Release Validation Page, Now Available on the CU*Answers Website!

Check Out the Post-Release Validation Page, Now Available on the CU*Answers Website!

We are pleased to announce that the Post-Release Validation (PRV) page is now live on the CU*Answers website!  The PRV page offers information on how the Earnings Edge team, in conjunction with Asterisk Intelligence, engages with credit unions to participate in the validation process for software changes that are released to the network. Post-Release Validation… Read more »

Aug 20, 2021

Join Earnings Edge to Learn All About Participation Lending Software!

Join Earnings Edge to Learn All About Participation Lending Software!

Join the Earnings Edge team for the first event in a new quarterly series of webinars that will focus on the CU*BASE Participation Lending software! Learn about the various configurations available, explore the many benefits of using the Participation Lending software, and how Earnings Edge can assist your credit union in utilizing this system. September… Read more »

Aug 20, 2021

Open Positions Available on Xtend Shared Branching Committee

Open Positions Available on Xtend Shared Branching Committee

As of August 2021, there are two open positions available with the Xtend Shared Branching Advisory Committee.  If you would like to have the opportunity to sit on the Shared Branching Committee, please submit your resume and a cover letter to Camille Thomas-Heinicke via email at cthomas@grccu.com, please include ‘Xtend SBC Resume’ in the subject… Read more »

Aug 19, 2021

Changes to Bill Pay in the New Online Banking for Credit Unions Using the iPay SSO

Changes to Bill Pay in the New Online Banking for Credit Unions Using the iPay SSO

This summer, we will be debuting a completely new look-and-feel and user experience for It’s Me 247 desktop and mobile web banking!  This new version of online banking combines both the desktop and mobile versions into a single design that works on every device, whether you are using your phone, tablet or home computer!  This… Read more »

Aug 19, 2021