Client News

Client News provides the information you need to stay current with what’s happening.

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Updated
November 21, 2016

A Note From the Help Desk: SGMS Firewall Management

A Note From the Help Desk: SGMS Firewall Management

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SGMS Firewall Management What Happened? On December 13th, we performed an upgrade of the Sonicwall Global Management System (SGMS).  Following this upgrade, it was discovered that the task execution functionality was not working properly. How Will This Impact You? Options for logging and reporting were not impacted by the… Read more »

Dec 17, 2020

A Note from SettleMINT EFT: iPay Bill Pay No Longer Supporting Internet Explorer

A Note from SettleMINT EFT: iPay Bill Pay No Longer Supporting Internet Explorer

CU*Answers would like to remind our iPay clients that the iPay bill pay platform no longer supports the Internet Explorer browser.  While members are not prevented from using Internet Explorer, they will find that some features do not function properly, due to security measures put in place by iPay which are not supported by the… Read more »

Dec 17, 2020

Looking for Creative Marketing Solutions? We’re Offering a FREE 12-Pack of Campaigns!

Looking for Creative Marketing Solutions?  We’re Offering a FREE 12-Pack of Campaigns!

Let your members know that they have quick and easy access to a variety of self-service options – take advantage of this 12-pack of marketing campaigns! The following campaign themes are included: Follow Us on Social Media Member Appreciation Putting Members First 24/7 Online Services Text Banking Mobile App Banking Online Bill Pay Skip-A-Pay Pay… Read more »

Dec 17, 2020

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

A Note from Network Services Regarding the Recent Orion SolarWinds Vulnerability

CU*Answers has received inquiries from clients regarding the much-publicized Orion SolarWinds vulnerability, and the risk this potential breach may present across the cooperative.  CU*Answers does not use or manage the Orion SolarWinds product internally or at any client sites.  If your credit union is affected by the Orion SolarWinds vulnerability, we recommend taking steps provided… Read more »

Dec 16, 2020

CU*BASE Favorites from AuditLink: Audit CU File Maintenance

CU*BASE Favorites from AuditLink: Audit CU File Maintenance

The File Maintenance Inquiry screen is used to monitor file maintenance activity made by various programs throughout CU*BASE.  Data from the CUFMAINT file is displayed with the most current activity at the top. This includes data from the CUFMNT file, as well as additional data not included in CUFMAINT.  Each month, an additional month’s data is added… Read more »

Dec 14, 2020