Client News provides the information you need to stay current with what’s happening.
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January Owner’s Voice Voting Reminder
The month is almost over, and voting for this month is going with it. Please take a moment right now to let your voice be heard over on Owner’s Voice. If you have any questions, contact us at: ownersvoice@cuanswers.com
Video of the Week: Requesting Credit Information for Membership Applications Submitted Online
Requesting Credit Information for Membership Applications Submitted Online Need a quick way to show your staff how they can use CU*BASE to request credit information for membership applications that are submitted online? Refer them to this video, which has been viewed 242 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »
Give Your Members the Option to Sign Forms Wherever They Are!
Are you getting business done with your members remotely and safely via online banking Virtual Closing Rooms and eDOCSignature? You could be! With the convenience of eDOCSignature, members can sign their documents anywhere their mobile devices take them. When you send members a document to eSign, they receive an email with instructions on how they… Read more »
Communicate the Upcoming Changes of It’s My Biz 247 with Help from Xtend
Let your members know about the upcoming changes to It’s My Biz 247, which will become BizLink 247 Online Banking for Business on February 23rd! Xtend is offering discounted pricing on an outreach campaign designed to help you communicate these exciting changes to your members. We have two campaign formatting options available to fit your… Read more »
Our Business Banking Product is Getting a New Name!
On Feb 23rd, It’s My Biz 247 will become BizLink 247 Online Banking for Business, kicking off a big year of exciting changes for our entire online banking suite. Here’s the scoop: For Members Already Using It’s My Biz 247 Members already using the multi-login business banking product will see a new logo and color… Read more »
CUSO Challenge: A Scholarship Fund Created by CUSOs for Credit Unions?
CU*Answers, CU*NorthWest, CU*South, eDOC, rkGoBig and Xtend have joined together to challenge the credit union industry. Join us for our third webinar in the five-part CUSO Challenge series. This webinar will focus on a nationwide, multi-CUSO effort to create scholarships for struggling credit unions. Tuesday, January 19th at 2:00 PM ET Register for the January… Read more »
Don’t Forget to Register for an Info Session About the Upcoming Changes to Phone Numbers and Card Processing
Beginning Tuesday, January 26, CU*Answers will begin using a new method for determining which member phone numbers are sent to EFT vendors. There are several things happening with this change, including new options for flagging phone numbers, new rules for what triggers a vendor maintenance record, and a conversion over existing data for implementation day…. Read more »
In Case You Missed It – Early January 2021
Take a look back at some important topics from the first half of January 2021: Have a Question for CU*Answers? Who Do You Call? Review Patronage Dividend and Bonus Dividend Options with Earnings Edge Join CU*Answers and Experian for a Joint Webinar on Using Experian Precise ID in MOP December Owner’s View Monthly Recap January… Read more »
Engage Your Board of Directors with a Dive into Analytics Booth!
Board Member engagement is critical to the health and success of your credit union. Some of the most important contributions your board can make come from asking the right questions and challenging the status quo. If you’re looking to further engage your Board of Directors, Asterisk Intelligence can support your initiative with an educational briefing… Read more »
Do You Have a New Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Save the Date
Mark your calendars for the 2021 CU*Answers Leadership Conference from June 15-17. We are planning for an in-person event and would love to see you. Watch your Client News emails for registration information in early April. Discover More!
Kick Off the New Year with Analytics Booth!
Take on the new year with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!
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