Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
IBM iAccess Upgrades Coming Soon – Stay Tuned for More Information
The latest upgrades for IBM iAccess (used for print sessions) are arriving soon! Get ready to upgrade to version 1.1.9.14 – this update will be required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software. Updates will need to be applied to all of your CBX workstations. This new… Read more »
Updates for Paymentus Clients Deployed on 8/18/26
Attention Paymentus clients: As of this morning, August 18th, updates were deployed for clients who partner with Paymentus. This deployment includes: PASS Enhancements A new Reason Code column is now available directly in the payments seach results, displaying cancellation reasons upfront. Steps on how to find it: Log in to PASS and Select Search Payments…. Read more »
2026 Education Spotlight – Introduction to General Ledger Tools
Are you ready for the next level of understanding general ledger tools? Do you know how to use all the reports generated daily? Need some tips on finding and solving balancing changes? By the completion of this course, participants will be able to: Identify daily reports that can be used in balancing and monitoring general… Read more »
Join CU*NorthWest for the 2026 Empower Conference!
CU*NorthWest invites you to our 2026 Empower Conference! This impactful event is an opportunity to gain valuable insights, participate in collaborative networking with your peers, and engage in discussions to help you get the most out of your core! This year’s conference will be hosted at the Northern Quest Resort & Casino in Airway Heights,… Read more »
Two for Tuesday with CEO Geoff Johnson – 8/18/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Check Out the Latest Project Deployments
While our Spring and Fall releases deliver major enhancements, our Tuesday minor releases provide ongoing improvements, fixes, and smaller feature enhancements throughout the year. The following documentation details the August 18th, 2026 updates, along with tool and programming changes. View Release Notes
Important: MACO Re-enrollment Schedule Changes
As we announced previously, MACO migration dates were changed due to delays in the app store approvals process. Credit union migration dates are August 18 and targeted for September 29. Credit unions will be notified via Client News with the following information: Your credit union’s iOS and Android app updates have been approved, and your… Read more »
Need to Update User IDs? It’s FREE and Easy!
Does your credit union need to add a new user ID or delete an existing user ID? The process is FREE and easy! Simply fill out the form on our online store and provide the signature of one of your current security officers. Get Started For a list of current User IDs, you can review… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
2026 Education Spotlight – Back Office ACH and Paper Payroll Processing
This course introduces participants to ACH processing. Participants learn how to enter, maintain, and track ACH information. Participants will also gain a basic understanding of ACH transfers and learn how to use ACH as a credit union settlement tool. By the completion of this course, participants will be able to: Explain how to develop an… Read more »
Take a Look at the CU*Answers University Courses for October!
Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in October! Use the button below to check them out now. Learn More
Turn Core Data Into Actionable Member Intelligence
Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work!We’ll explore a range of ways that this data can benefit your credit union. Interested in learning more? Click the button below to register for this online event – we look forward to engaging with you! Learn More
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
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