Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
2026 Education Spotlight – CU*Statements
The number one communication piece mailed to a member is the periodic statement. This course concentrates on the available configuration features within the core and how changes affect statement creation. This course will help participants understand the statement insert process and the key deadlines that need to be met to ensure accurate and timely statement… Read more »
Important: MACO Re-enrollment Schedule Changes
As iOS App Store approvals for Mobile 9.0 are delayed, we can no longer commit to migrating all credit unions at once to the new cloud-based platform on August 18th. Please read the updated information below about how the MACO re-enrollment process will happen, and how to communicate to your members about the upcoming changes… Read more »
Join Us for CEO Strategies 2026!
Mark your calendars for CEO Strategies 2026! This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. This event… Read more »
Two for Tuesday with CEO Geoff Johnson – 8/11/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
How Do I Request Upload/Download Permissions?
Need to grant upload/download permissions to one of your employees? Or need to review which employees currently have the ability to perform these actions? Visit the CU*Answers store today and complete a request form. You will need to provide the following when submitting the request: Authority needed Employee name CBX User ID Signature of a Security… Read more »
Announcing Beta Test Sites for the 26.10 CBX Release!
From the credit unions that applied, the following credit unions were selected to beta test the CBX 26.10 release coming in October: Bridge Credit Union Capstone Federal Credit Union Millstream Area Credit Union Thank you to everyone who expressed interest in joining! We’re looking forward to reviewing your applications for the next CBX beta test!
Join a Conversation on Data!
Asterisk Intelligence invites you to join our upcoming Conversation on Data! Engage with your peers to discuss current and future credit union data projects; we encourage you to share questions and suggestions with the group as we explore data strategies, tools and skills. Join the conversation and add your voice to what is happening in… Read more »
Reminder for Mobile 9.0 Upgrade: Authentication Updates and MACO Re-enrollment
We are now in the process of rolling big changes for both the MACO authentication process as well as changes to the EULA presentation and re-enrollment in MACO services. These changes will continue to happen throughout August in Phase I and Phase II, and will apply to both It’s Me 247 online banking and BizLink… Read more »
Check Out the New Resources Featured in this Edition of Documentation Digest!
Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share… Read more »
Join Lender*VP for a Conversation on Lending Integrations
Join Lender*VP for our upcoming Conversation on Lending Integrations! Lending integrations are more popular than ever! We invite you to engage with your network peers to learn about what integrations they are currently using, discuss what’s working and what they might be interested in next. We hope you will join this collaborative event – click… Read more »
Join Us for CEO Strategies 2026
Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Join Us for a Free Custom Training Edition Demo!
CTE is an alternative to the shared simulated training environment (Bedrock Community CU), currently used by all CU*Answers online clients. CTE gives your team a safe place to practice CBX tools, learn new skills and more, without potential harm to your live member data. Join our upcoming webinar to learn more – we’re saving you a seat! Use the button below to register now. Register Now
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