Client News provides the information you need to stay current with what’s happening.
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Join Us for a Conversation on Deposit Operations & Member Service: Monthly Rewards, Redeemable Rewards or Both?
We invite you to join us for a Conversation on Deposit Operations & Member Service! During our upcoming session, we will host a discussion on Tiered Services, earning points, member status, and redeeming points. We want to hear from your credit union – how are you handling rewards for your membership? If you have any ideas… Read more »
CBX Release 26.10 is Arriving Soon!
CBX Release 26.10 Online, Self-Processor, and Site-Four Release Date is October 25, 2026 Documents 26.10 Release Summary 26.10 New and Updated Tool Summary 26.10 Database Changes Summary Training Attend a release review webinar! Monday, October 12 @ 3:00 PM – 4:00 PM ET Monday, October 19 @ 2:30 PM – 3:30 PM ET Click Here… Read more »
CBX Help is Getting a Refresh!
CBX Help has been refreshed with a new look and feel, as well as some new navigation features that we think your teams will love. New CBX Help will launch this Friday, October 9! First Up: A URL Change Gone is help.cubase.org, replaced by the new URL for CBX Help, help.cbxcore.com! We will continue to… Read more »
Elevate Online Banking with Layout 2!
Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »
The Next HA Rollover is Coming in November – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CBX core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. For our fall HA Rollover, we will be performing two exercises – one for the CUAPROD environment and another for the CUAPROD2 environments, as follows: The HA… Read more »
Turn Core Data Into Actionable Member Intelligence – Join CU*Answers and EDGE for an Interactive Webinar
Your credit union already has rich view of the data available in the core – now CU*Answers and EDGE invite you to explore practical ways to put that data to work! We’ll explore a range of ways that this data can benefit your credit union, including reducing manual processes, supporting smart lending decisions, improving the… Read more »
Two for Tuesday with CEO Geoff Johnson – 10/06/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
A Note for Freddie Mac Clients: Generating Daily Investor Reporting Files in CBX
Attention credit unions who service Freddie Mac loans Per Freddie Mac, servicers are being encouraged to implement daily investor reporting as soon as you are operationally ready to do so. Please review this notice for additional details. Great news: CBX already grants you the ability to generate daily reporting files for Freddie Mac. Going forward,… Read more »
Mark Your Calendar: HA Rollover for Lending API Systems Occurring 10/7/26
On Wednesday, October 7th, we will be performing a rollover for the High-Availability (HA) systems that support Lending APIs, including systems that communicate with CBX, Integration Manager and Retailer Direct. The rollover is scheduled to begin on Wednesday, October 7th at 7:00 AM ET (4:00 AM PT), with a rollback planned for 8:00 AM ET… Read more »
Tips for REPAY Clients: Reviewing API Transactions
The following announcement applies to credit unions who utilize REPAY for real-time electronic payments: Did you know that the REPAY Portal includes dashboards and reports that can help your credit union handle transactions that did not post? If you encounter issues with balancing due to payments that did not post via the API, we encourage… Read more »
It’s Time to Sign Up for 2026 Year-End Training!
We’re gearing up for year-end and that means it’s time to mark your calendars for Year-End Training! We have several sessions scheduled throughout November, and we encourage you to sign up soon. Use the button below to register today! Register Today
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
An Open Discussion on CU*Chat
Lender*VP invites you to join us for an open discussion on CU*Chat! Hear from other credit unions on their experiences, as we discuss possibilities for future enhancements. We encourage you to share questions and insights, and let us know where you would like to see CU*Chat integrated next! Use the button below to register now. Register Now
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