Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Announcing 2021 Call to Nominations for the CU*Answers Board of Directors!
ATTENTION ALL CU*ANSWERS STOCKOWNER CEOS One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each… Read more »
Video of the Week: Viewing Members of a Specific Age
Viewing Members of a Specific Age Need a quick way to show your staff how they can use CU*BASE to view a list of members who fall within a specific age range? Refer them to this video, which has been viewed 334 times! Play Video Check out our entire collection of video tutorials in the Show… Read more »
[The Pulse] 2021 Business Continuity Plan Now Available
![[The Pulse] 2021 Business Continuity Plan Now Available](https://www.cuanswers.com/wp-content/uploads/thePULSE-6-100x100.png)
CU*Answers Business Continuity Plan: 2021 Release Now Available As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly… Read more »
Did You Know? The Quickest Way to Find Your Balance is Text Banking!
The Quickest Way to Find Your Balance is Text Banking! Did you know: the quickest way for a member to find out their balance does not involve a username and password, or even a finger print? It just requires them to have a phone! Save your members time and introduce them to Text Banking! Once… Read more »
In Case You Missed It – Late January 2021
Take a look back at some important topics from the second half of January 2021: Our Business Banking Product is Getting a New Name! Give Your Members the Option to Sign Forms Wherever They Are! January Owner’s Voice Voting Reminder Join Us for a FREE Education Express Webinar! Take a Look at the CU*Answers University… Read more »
A Note from Network Services: Patching Completed for the Recent UNIX and Linux Sudo Vulnerability
On Tuesday, January 26, a vulnerability was announced which affected UNIX and Linux operation systems running Sudo versions prior to 1.9.5p2. This vulnerability affected user privilege management services. For further details on this, please refer to our previous announcement. We have patched all CU*Answers and client servers affected by this vulnerability. Guapples, which are not… Read more »
Paywatch is FREE to Payveris Bill Pay Clients – Join our Upcoming Webinar to Learn More!
Paywatch (Payveris Fraud Prevention Solution) is now FREE to all credit unions using Payveris Bill Pay! When launching the Paywatch Fraud Monitoring service, the SettleMINT team will review the Paywatch rules with you and help customize them for your credit union. Once your credit union is live, if a transaction fails one of these rules,… Read more »
Here comes the next Collections Roundtable!
Pull Up a Chair, the Roundtable is Waiting! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes. Join us for the first session of the 2021 Collections Roundtable Series – for whichever session you’d like, or both! Please note: the Collections Roundtable for this quarter will… Read more »
A Note from Network Services on the Recent UNIX and Linux Sudo Vulnerability
Yesterday, January 26, a vulnerability was announced affecting UNIX and Linux operating systems running Sudo versions prior to 1.9.5p2. This vulnerability affects user privilege management services. Initial reports indicate this vulnerability is difficult to exploit remotely, and there is no evidence this vulnerability has been used to attack any systems managed by CU*Answers. As with… Read more »
The Next Data Warehouse Upgrade Arrives in March
Attention Data Warehouse Subscribers: Beginning 3/7/2021, your Data Warehouse library will be temporarily unavailable until 3/28/2021 while CU*Answers performs upgrades to our Production server. During this time, all CU*Answers online credit unions will be running off our High Availability server. Because the Data Warehouse library (FILExxDW) is stored on Production and not replicated to HA,… Read more »
Save the Date
Mark your calendars for the 2021 CU*Answers Leadership Conference from June 15-17. We are planning for an in-person event and would love to see you. Watch your Client News emails for registration information in early April. Discover More!
Take a Look at the CU*Answers University Courses for March!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March!
Sign up for the April Cooperative Campaign!
April Campaign – Go Green with eStatements
Celebrate Earth Day 2021 with eStatements and give your members an easy way to save a little paper! Promote this great service with the April eStatement campaign. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC), will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and mobile app for member engagement.
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