Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
We’re Here When You Need Us – Meet Matt Sawtell, VP of Managed Technology Services
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and are ready to assist with any questions or concerns you might have. Today we’re placing the spotlight on Matt Sawtell, VP of Managed Technology Services. … Read more »
Did You Know? Activate a Credit Card Cash Back Program!
Did You Know: Activate a Credit Card Cash Back Program Did you know that your credit union can reward members for their credit card purchases each month with a percentage cash back, posted as a credit on their credit card loan? At the end of each month, a percentage of the members charges are paid… Read more »
Join Us for Our 2020 Annual Stockholders Meeting
ATTENTION XTEND STOCKHOLDERS As a reminder, Xtend will be changing up our Leadership Conference this year, and will be moving to a video format. As a remote business we are really looking forward to engaging with more credit union professionals, introducing you to more team members, and interacting with you in a new way! Xtend… Read more »
Mobile 4.0 Features Full Tablet Support, Searchable Assist, Improved Branch Info, and More!
Mobile 4.0 is the first release to support full iPad and Android tablet support and optimization. Mobile 4.0 presents the ability to link from homepage advertisements, a new native message center, credit score displays, branch information updates, and more! More than 110 credit unions have already launched Mobile 4.0! Ready to order Mobile 4.0 for… Read more »
Solutions from CU*Answers Network Services: Complete Care Essentials
Complete Care Essentials from CU*Answers Network Services presents a great way to move tech from your offices to our secure hosting facilities! Your staff can work flexibly and securely from anywhere, with access to cloud-based email. Complete Care Essentials features: A CNS private cloud hosted with Microsoft Active Directory, File, and Print server Workstation and… Read more »
We’re Here When You Need Us – Cooperative Marketing Campaigns
Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual. The CU*Answers Cooperative Campaign is a low maintenance, inexpensive, professional digital marketing solution built for our credit union partners. Whether your goal is to increase your… Read more »
FREE BONUS CAMPAIGN when you sign up for the July Cooperative Campaign
Sign up by June 18th, 2020 Celebrate the financial freedoms that credit unions provide with this fun and festive banner! Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and… Read more »
Proving Data Strategies: Researching Branch Traffic
What is the busiest time of day, per branch? What were my staffing levels at those times? How many people are coming to me for shared branching support? How has the timing and volume of member visits changed during the COVID-19 response? What portion of my membership is coming to a branch each month, historically… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, June 9 2:30 PM – 3:00 PM ET This Month’s Focus See/Jump Features in It’s Me 247 Online Banking Join the Client Services and Education team for a FREE refresher of the See/Jump features in It’s Me 247 Online Banking! We will provide an overview of these features by sharing and highlighting CU*BASE reference… Read more »
Dealing with and Documenting Recent Unemployment Frauds
In light of the recent spike in members who have received fraudulent unemployment claims generated by a Nigerian crime ring, it is becoming increasingly important to begin recording these events, for several reasons. One reason is that it allows for management to evaluate the potential reputation risk this activity might have on your financial institution. … Read more »
Tips from AuditLink: Advice from Jim Vilker, NCCO, CAMS
Across the country we’re hearing stories of credit unions rising to the occasion to serve their members in a difficult period. We have covered a couple frequently asked questions and what resources your credit union can turn to for guidance.
Moving the Needle
CUSOs must expand their responsibilities to continue to build and assure the ongoing viability of the network. We have identified five major initiatives that we are committed to advancing with our fellow CUSOs and NACUSO. Please join us in contributing to the grand vision for building self-sufficiency among our entry credit union network. Get Involved!
Custom Online Form Generator
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
