Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Sign Up for 2020 Quarterly Newsletters!
Quarterly newsletters for credit unions! Quickly and effectively reach your members with timely information in a quarterly newsletter! Keeping members informed will always be a top priority for any business or organization. A newsletter is a great method of sharing this information and allowing your members another medium to learn more about your credit union’s… Read more »
Nov 7, 2019
Don’t Forget, Your First Year-End Deadline is Friday, November 8
**This message applies only to credit unions that received the accompanying email** Year-end can be a busy time! Our teams are hard at work preparing for the first deadline, this Friday, November 8. The majority of credit unions have completed their task, however, your credit union is receiving this email as our records show that… Read more »
Nov 6, 2019
New Requirements for CU*BASE GOLD Passwords Coming November 17
ATTENTION ONLINE CREDIT UNIONS Changes are coming that will impact how CU*BASE login passwords will work. With this upgrade, the following requirements will apply to each new password in CU*BASE GOLD: Require 1 digit (numeric) Require at least 1 uppercase character and at least 1 lowercase character Username cannot be used within a password Minimum… Read more »
Nov 6, 2019
ACTION REQUIRED: Additional Security Layer Coming to Payveris PASS
Payveris is adding an extra layer of security to the Payment Application Support System, commonly referred to as PASS. Beginning in 2020, PASS will only be accessible from an explicitly whitelisted I.P. address. In an effort to ensure a smooth transition, Payveris is requesting that an authorized representative from your credit union provide a list… Read more »
Nov 6, 2019
Take Your New Member Onboarding Up a Notch
Xtend is excited to announce the launch of our NEW MEMBER ONBOARDING program! We focus on targeted marketing during the first 90 days of membership that is centered around 8 specific touch points. Personalized content helps your new members feel at home. Live data and dynamic content can be used to educate new members on… Read more »
Nov 6, 2019
November Owner’s Voice Voting is Live!
November’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled October’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
Nov 5, 2019
October CU*BASE Monthly Monitor Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the October 2019 edition of the CU*BASE Monthly Monitor Recap! October 2019 Monthly Monitor Recap The CU*BASE Monthly Monitor Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and… Read more »
Nov 5, 2019
Take a Look at Next Week’s Webinars!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, November 12 2:00 PM – 2:30 PM ET Meet Xtend Data Analytics Data Analytics dives deeper into… Read more »
Nov 5, 2019
Video of the Week: Using the Balance Forward Feature
Using the Balance Forward Feature Need a quick way to show your staff how they can use the balance forward feature in CU*BASE to transfer a member’s funds to other member accounts? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Nov 4, 2019
HA Rollback Updates for November 5
This is a reminder of the high-availability rollback event that will be occurring early tomorrow morning. The rollback process will begin at 2:00 AM and will last until approximately 4:00 AM ET. During this time, there will be an interruption to all systems, including CU*BASE/GOLD, CU*Talk audio response, and It’s Me 247 online banking (a… Read more »
Nov 4, 2019
See What You Missed at CEO Strategies
Check out the documents and presentations from the CEO Strategies event on November 11- 14th, 2019.
Celebrating 50 Years!
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
Sign Up for the 2020 Cooperative Campaigns!
Sign up by December 16 and SAVE $500!
CU*Answers’ Cooperative Campaign is a low maintenance, inexpensive, professional digital marketing solution built for our credit union partners. Whether your goal is to increase your membership or simply let your members know about your products and services, the Cooperative Campaign offers you up to a full year of digital marketing material to help grab members’ attention.
