Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Your Credit Union will be Upgraded to the TLC 360 Learning Center on 1/15/21!
Your credit union will be upgraded to the TLC 360 Learning Center this Friday, January 15th! Your administration team will notice a new, updated look with the same functionality you’ve grown accustomed to. The biggest difference is that TLC 360 will use new icons located at the top left of the screen, which will allow… Read more »
Paywatch is Now FREE to Payveris Bill Pay Clients!
Attention credit unions using Payveris Bill Pay: we have GREAT news! Paywatch (Payveris Fraud Prevention Solution) is now FREE! In case you didn’t notice, you received a credit on your October CU*Answers invoice labeled ‘Payveris Credit – Paywatch Refund’. This refund was provided to you as we were able to negotiate having Payveris INCLUDE Paywatch… Read more »
Excited about Mobile 5.0? You should be!
Mobile 5 is coming. If you are interested in being an early mover, please submit your request below to be part of the CU Staff Beta. CU Staff Beta More Info Have any questions? Reach out to us at: Kristian.daniel@cuanswers.com
CUSO Challenge: A Scholarship Fund Created by CUSOs for Credit Unions?
CU*Answers, CU*Northwest, CU*South, EDoc, RKGoBig, Xtend have joined together to challenge the credit union industry. Join us for our third webinar in the five-part CUSO Challenge series. This webinar will focus on a nationwide, multi-CUSO effort to create scholarships for struggling credit unions. Tuesday, January 19th at 2:00 PM ET Register for the January 19th… Read more »
January Owner’s Voice Voting is Live!
January’s new voting posts have been created. Log in to Owner’s Voice and let us hear your voice by voting on these topics! Also, the Owner’s Voice Team has compiled December’s voting data into our Owner’s Voice Voting Report. You can review these, and view the new CU*BASE projects that have been added to the… Read more »
Analytics Booth is FREE for Credit Unions with Less Than 2,000 Members!
The Asterisk Intelligence team is excited to announce that, beginning in 2021, Analytics Booth will be free to all credit unions with less than 2,000 members. With your subscription to Analytics Booth, you will have access to 80+ trend lines of your credit union’s data, 12 dashboards, customized alerts, Powerlines, etc. To activate your subscription,… Read more »
Did You Update Your Automated Queries After the Release?
Don’t forget: the 20.12 Release of CU*BASE was implemented on December 13th. Be sure to review database changes before running queries for this month. Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »
December Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the December 2020 edition of the Owner’s View Monthly Recap! December 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Important Maintenance Next Week for HA Backup Systems
We’re doing some important maintenance next week! Just a quick heads-up that we are getting ready for our next rollover exercise scheduled for March (you’ll get a separate announcement about that soon). To prepare, next week we will be performing some maintenance to replace and upgrade the hard drives on our HA backup system in… Read more »
Join CU*Answers and Experian for a Joint Webinar on Using Experian Precise ID in MOP
Join Kristian Daniel, VP of MTG Sales & Business Development, Jim Vilker, VP of Professional Services with AuditLink, and Chris Ryan, Lead Product Manager for Fraud and Identity at Experian for a joint webinar. This webinar will focus on using Experian Precise ID within MOP (Membership Opening Process), how your credit union can get the… Read more »
We’re Excited to Announce a New eSign Experience for Your Members!
Imaging Solutions, in partnership with Mobile Technologies Group and eDOC Innovations, are pleased to announce a new eSign experience for your members! Starting Wednesday, May 27th, the following enhancements will be available as part of eDOCSignature both online and via… Learn More!
Find Members Who Receive Unemployment Deposits that You Can Track and Assist!
Unemployment claims are at a historic level across our country and you need to know details of the impact on your membership. Find these members – You can know who is dealing with financial disruption and needs connection to resources.
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February!
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