Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Do You Have a New Member Service Representative?
Join the Education Team as we explore a day in the life of a Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CBX. We will concentrate on the tools that help users answer various member inquiries relating to accounts and account history. Participants… Read more »
Arriving 1/20: New Option to Pay Escrow Account Surplus by Check
On Tuesday, January 20th, we will be deploying Project #58074, which will provide credit unions with a new option to pay escrow analysis surplus funds by check. Currently, for surplus amounts over fifty dollars, the only choice is to automatically transfer the funds to the base share account. Following the deployment of Project #58074, credit… Read more »
Two for Tuesday with CEO Geoff Johnson – 1/13/2026
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics. Have a question for Geoff? Have a question for Geoff? We’re gathering questions for possible inclusion in future episodes of Two for Tuesday and… Read more »
Update to Check Image Display in CBX Arriving 1/26
Attention Credit Unions using the “View Check Images from Inquiry” button in CBX On Monday, January 26, we will be changing the application that displays the checks viewed from Inquiry in CBX. The same Native Receipts viewer that currently displays your member’s photo IDs will now display the checks as well. If you have any… Read more »
What’s the Latest from Lender*VP? A Quick Look at Hot Topics in Lending
Current Hot Topics in Lending. If you missed our recent announcements, check out our handy recap in this edition of the Lender*VP Newsletter! Upcoming Events – there’s still time to register for these webinars! FUEL Clients: Join Our Upcoming Roundtable Discussion! Wednesday, January 14th, from 3:00 PM – 4:00 PM ET Register Today… Read more »
CUaxis Credit Unions: Join Us for Our February Education Series!
Attention CUaxis credit unions: CU*Answers will be hosting a special series of educational courses in February, where we will explore services and features available to your organization. These courses will be held between Tuesday, February 17th and Thursday, February 19th. Below is a list of all sessions we will be hosting during CUaxis University Week. We… Read more »
MemberPass Retirement & Migration to Authenticate Me – What You Need to Know
MemberPass will be officially retired on January 18, 2026. To maintain uninterrupted service, all credit unions will be transitioning to our new, upgraded platform, Authenticate Me, effective January 19, 2026. To learn more about Authenticate Me, take at look at the new user guide. Critical Deadlines January 18, 2026: Final day of MemberPass functionality. January… Read more »
Meet AdvantageCIO – New Year, New Partnership!
The cybersecurity landscape is evolving on a near constant basis, with new threats emerging regularly. The impacts of these threats can lead to disruption of business, harm to your reputation, financial risk, or a combination of all three. AdvantageCIO has formed a new partnership with Damian Walters & Associates, LLC (DWA) to help credit unions evaluate their… Read more »
Join Us for a Dive into Administrator Features Available in TLC!
If you or your team members have administrative privileges in TLC, we invite you to join an upcoming webinar for a dive into available features. This event will detail how to add and manage employee data, how to schedule courses and exams, as well as the process of running reports. Want to learn more about… Read more »
CBX Update: Our Plans for This Weekend
We know that this has been a challenging week for some of your teams, and we can’t thank you enough for your patience and cooperation as we continue to refine and adjust issues as they arise. In fact, the volume and activity we’ve been seeing these past couple of weeks have allowed us to test… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Meet AdvantageCIO – New Year, New Partnership!
Join AdvantageCIO for a 45-minute webinar as we introduce the experienced team at Damian Walters & Associates, LLC and share with you details of the new partnership designed to provide professional services at an affordable price. Click the button below to register for this upcoming webinar! Register Now
Get Ready for the Next Collections Roundtable!
Join us for the FREE Collections Roundtable, an open forum discussion on collection laws, internal procedures, and CBX processes. Have any collection-related questions or topics you’d like to discuss? We welcome you to share these during the roundtable event! Use the button below to register today! Register Today
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