Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
Now Available: Xtend’s 2019 Financial Audit Report
An audit report on Xtend’s 2019 financials was recently performed by Crowe LLP. This audit report has been posted to the Due Diligence page of the Xtend website. In the report, you will find statements on Xtend’s balance sheets, income, stockholder equity and cash flows, between September of 2018 and September of 2019. If you… Read more »
Join Us for Next Week’s Webinars!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Tuesday, December 10 2:00 PM – 2:30 PM ET Xtend Communications – Department Overview The Xtend Communications department… Read more »
Video of the Week: Performing a Miscellaneous Receipt Transaction Using Funds from a Member’s Account
Performing a Miscellaneous Receipt Transaction Using Funds from a Member’s Account Need a quick way to show your staff how they can post a miscellaneous receipt transaction using funds from a member withdrawal? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Have You Registered for This Week’s Xtend Webinars?
Coming Up This Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, December 4 2:00 PM – 2:30 PM ET Member Marketing Campaigns – Ideas for You! Looking for… Read more »
In Case You Missed It – Late November 2019
Take a look back at some important topics from the second half of November 2019: 2019 ACH Audit and Risk Assessment Available Year 3 of MACO Support is Ready for Liftoff! Mobile 4.0, the Newest Annual Version of the CU*Answers Mobile App, Will be Arriving Soon! Looking to Learn More About A2A and ACH Payment… Read more »
Announcing Xtend’s New Accounting Email Address
Beginning in December, Xtend will be changing our accounting email address to accounting@xtendcu.com. Going forward, we will send all invoices and replies to your credit union from this new email address. If you have any questions about your invoice or about this change, please use this new address to contact us.
Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the Collections Roundtable on November 21. Use the link below to register! Wednesday, December 11 11:00 AM – 12:00 PM ET Join the Webinar
We’re Ready to Launch MACO Year 3!
As we move into our third calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2020 calendar year True-up at the end of the 2020 calendar year For previous year statistics, please reach out… Read more »
A Note From the Help Desk: SonicWall Global Management System Maintenance
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to our SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to maintain support for the environment. When Are We Doing This? This upgrade will be performed on… Read more »
Join Xtend for Our December Webinars!
Coming Up Next Week! Each month, Xtend offers FREE webinars focused on lending, marketing, and member service; these engaging webinars provide credit unions with helpful products, services, and industry tips to give them the leading edge. Wednesday, December 4 2:00 PM – 2:30 PM ET Member Marketing Campaigns – Ideas for You! Looking for… Read more »
We’re Ready to Launch MACO Year 3!
As we move into our third calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather:
- Prepay for a set number of licenses for the 2020 calendar year
- True-up at the end of the 2020 calendar year
Visit our online store for more information on our MACO pre-buy licenses. Be sure to place your order before December 13!
Order your 2020 Newsletters
Quickly and effectively reach your members with timely information in a quarterly newsletter!
A newsletter is a great method of sharing information and allowing your members another medium to learn more about your credit union’s current events, loan specials, and new offerings. Sign Up Now!
Sign Up for the 2020 Contests!
What are contests?
CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available.
Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to ensure a member from your credit union will win regardless.
Enrollment for contests is completely FREE!
