Coming Soon
New Network Services systems and network management tools coming soon!
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Solutions from AdvantageCIO
AdvantageCIO offers several great ways you can address your cybersecurity compliance strategy! From cybersecurity training and testing, information security risk assessments and more, we have a variety of solutions to fit the needs of what your credit union is looking for. Our team has over 50 years of cybersecurity and consulting experience. Ready to learn… Read more »
AdvantageCIO introduces new managed vulnerability service
AdvantageCIO, the strategic technology consulting division of CU*Answers, recently announced a new bundled offering: Managed Vulnerability Services. “We’ve had a lot of credit union client requests for help with more frequent internal and external vulnerability testing and reporting,” said Matt Sawtell, VP of Managed Technology Services. “Along with that we’re also getting requests to help […]
CU*Answers Network Services rolls annual tune up service into Complete Care
CU*Answers Network Services (CNS) recently announced that starting in June 2020, it is offering an annual tune up to all Complete Care clients. The tune up reviews a client’s managed environment against ever evolving best practices and then engages senior technical resources to review with the client and make adjustments to improve security posture, performance […]
Solutions from CU*Answers Network Services: Complete Care Essentials
Complete Care Essentials from CU*Answers Network Services presents a great way to move tech from your offices to our secure hosting facilities! Your staff can work flexibly and securely from anywhere, with access to cloud-based email. Complete Care Essentials features: A CNS private cloud hosted with Microsoft Active Directory, File, and Print server Workstation and… Read more »
Solutions from CU*Answers Network Services: Remote Work Support
Does your credit union have all the feature functionality that you need? Are you utilizing all of the proper security features to keep your network and users safe? CU*Answers Network Services offers a variety of scalable, secure remote access solutions, that we can help you implement for your credit union! CNS solutions meet the NCUA’s… Read more »
A Note From the Help Desk: SonicWall Global Management System Maintenance
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »
A Note From the Help Desk: Remote Monitoring and Management System Upgrades
ATTENTION NETWORK SERVICES MANAGED SERVICES CLIENTS CU*Answers Service Announcement: Remote Monitoring and Management System Patch and Server Upgrades What Are We Doing? We are applying the latest upgrades to the CU*Answers Network Services Remote Monitoring and Management System and migrating the system to new server hardware. Why Are We Doing This? The Remote Monitoring and… Read more »
Resources to Secure Your Work from Home Staff!
NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs in response to the COVID-19 pandemic to assist federally insured, low-income designated credit unions cover the costs associated with moving operations to remote locations. Qualified credit unions can apply for up to $10,000. Applications are accepted now through May 22 and are… Read more »
We’re Here When You Need Us – Client Services and Network Services
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and… Read more »
Reminder – A Note From the Help Desk: SSL Certificate Replacement on PROD
ATTENTION DATA PROCESSING COORDINATOR What Are We Doing? CU*Answers is upgrading the security certificate on our IBM computers. Why Are We Doing This? This certificate is used for encrypting CU*BASE GOLD and IBM Access Client sessions between your workstations and our IBM computers. These certificates are only valid for a few years before they need… Read more »
CU*Answers 2020 Leadership Conference Goes Digital!
Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
Custom Online Form Generator
Credit unions will work with IRSC and create custom online forms to be listed from your credit union website, mobile app, or from a banner within It’s Me 247 desktop, as well as It’s Me 247 Mobile Web. Learn More
Owner’s Voice – Vote Now!
CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
