A Note From the Help Desk: CU*Answers Network Services Response to Significant Microsoft Vulnerabilities

A Note From the Help Desk: CU*Answers Network Services Response to Significant Microsoft Vulnerabilities

CU*Answers Network Services has been tracking two significant Microsoft vulnerabilities published yesterday and how to remediate them. Due to the scope and severity of the issues, the US government has taken the rare step of also publishing alerts for these vulnerabilities through US-CERT and the Department of Homeland Security. About the Vulnerabilities: The first vulnerability… Read more »

Jan 15, 2020

AdvantageCIO introduces new vCIO services package

AdvantageCIO is pleased to announce a new bundled offering, Virtual CIO services. AdvantageCIO uses proven technical leaders with decades of collective experience to provide technical leadership consulting services to firms seeking to squeeze maximum return from ever shrinking budgets. Experts offer a unique blend of technical and business experience and understand how to align IT […]

Dec 26, 2019

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to our SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to maintain support for the environment. When Are We Doing This? This upgrade will be performed on… Read more »

Nov 26, 2019

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 28, 2019

CU*Answers Network Services to add unlimited support for all Complete Care clients

CU*Answers Network Services (CNS) is pleased to announce that for all clients of their comprehensive managed services bundle, Complete Care, unlimited remote support will be included. “Our number one focus is to take the best care of our clients that we possibly can,” said Matt Sawtell, VP of Managed Technology Services. “Moving from a block […]

Sep 19, 2019

CU*Answers Network Services hosts bootcamp

CU*Answers Network Services department offers a free two-day course bi-annually to learn basic CU*Answers core product (CU*BASE® and ProDOC) installation and troubleshooting, as well as network and system management practices including reporting, security architecture and administration tools and standards. Designed for credit union IT team members who want to gain competency with the CU*Answers core […]

Sep 18, 2019