Coming Soon
New Network Services systems and network management tools coming soon!
Related News
A Note From the Help Desk: SonicWall Global Management System Maintenance
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to our SonicWall Global Management System (SGMS). Why Are We Doing This? We are performing this upgrade to maintain support for the environment. When Are We Doing This? This upgrade will be performed on… Read more »
A Note From the Help Desk: Microsoft Re-Releases Security Update
What Are We Doing? We will be applying security patches that Microsoft has re-released to address a vulnerability in Microsoft software. Why Are We Doing This? Applying these patches is necessary to prevent the possibility of a remote attack affecting the system. When Are We Doing This? We will begin this work tonight, October 4,… Read more »
A Note From the Help Desk: GoAnywhere Maintenance
What Are We Doing? We will be upgrading GoAnywhere, our platform for DataOnTheMove. Why Are We Doing This? We are moving to the latest version of GoAnywhere to ensure continued reliable service for our clients. When Are We Doing This? The upgrade will be deployed on Sunday, October 13 from 5:00 AM to 8:00 AM… Read more »
Have a question for CU*Answers? Who do you call?
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »
CU*Answers Network Services to add unlimited support for all Complete Care clients
CU*Answers Network Services (CNS) is pleased to announce that for all clients of their comprehensive managed services bundle, Complete Care, unlimited remote support will be included. “Our number one focus is to take the best care of our clients that we possibly can,” said Matt Sawtell, VP of Managed Technology Services. “Moving from a block […]
CU*Answers Network Services hosts bootcamp
CU*Answers Network Services department offers a free two-day course bi-annually to learn basic CU*Answers core product (CU*BASE® and ProDOC) installation and troubleshooting, as well as network and system management practices including reporting, security architecture and administration tools and standards. Designed for credit union IT team members who want to gain competency with the CU*Answers core […]
A Note From the Help Desk: SonicWALL Global Management System Maintenance
ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? CU*Answers Network Services will be upgrading our SonicWALL Global Management System from version 8.6 to version 8.7. Why Are We Doing This? We are performing this upgrade to improve the reliability of our client firewall backups. When Are We Doing… Read more »
Reminder – A Note From the Help Desk: Update to Your Anti-Virus Software
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS What Are We Doing? CU*Answers Network Services will be updating your Anti-Virus software. In place of Symnatec, we are moving to Trend Micro’s Worry-Free Business Security Services, and we would like to prepare you for what you can expect. The removal of the Symnatec Anti-Virus solution and the installation… Read more »
CU*Answers completes disaster recovery test of ItsMe247.com
CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com member online banking application on Wednesday, August 14. During the test, web and mobile applications were moved to a CU*Answers backup data center and live traffic was served from this location for the 24-hour duration of the test. The live […]
A Note From the Help Desk: Update to Your Anti-Virus Software
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS What Are We Doing? CU*Answers Network Services will be updating your Anti-Virus software. In place of Symnatec, we are moving to Trend Micro’s Worry-Free Business Security Services, and we would like to prepare you for what you can expect. The removal of the Symnatec Anti-Virus solution and the installation… Read more »
Check Out The IRSC Store!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Sign Up for the 2020 Contests!
What are contests?
CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available.
Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to ensure a member from your credit union will win regardless.
Enrollment for contests is completely FREE!
Celebrating 50 Years!
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
