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Updated
October 25, 2021

The People Behind the Brands – Meet AdvantageCIO

The People Behind the Brands – Meet AdvantageCIO

AdvantageCIO is a group of subject matter experts and consultants who are ready to assist your credit union in three distinct areas: cybersecurity, regulatory requirements, and how to align your business plans and objectives with technology.  Engagements with AdvantageCIO include unique, consultative approaches for each individual financial institution. Today we’re placing the spotlight on Matt… Read more »

Jan 18, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 3, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 4, 2021

CU*Answers Network Services launches new revenue sharing SILO program

CU*Answers Network Services is pleased to announce that it has launched a new managed technology services revenue sharing program for Certified CU*BASE Distributors. Partners can select referral or co-delivery models and earn income based on technology products sold and services delivered to Complete Care managed network clients. Called the SILO program by CNS, the program […]

Sep 29, 2021

If You Don’t Want October 3rd to be a Really Bad Day, Take Action Now!

If You Don’t Want October 3rd to be a Really Bad Day, Take Action Now!

The deadline to complete the necessary upgrade to LegaSuite is almost here!  This update is required for all CU*Answers clients, in order to keep workstations up to date and will need to be applied to all of your CU*BASE workstations.  Don’t wait – make sure you complete these updates before the October 3rd deadline. If… Read more »

Sep 22, 2021

CU*Answers completes significant network upgrades

CU*Answers recently announced that it has completed significant upgrades to its core networking infrastructure at its primary production facility. These included software upgrades to improve stability, security, and performance across the facility. “Data centers require constant care and feeding to stay relevant and secure,” said Chris Shelton, VP of Network Infrastructure. “Our facilities provide state […]

Sep 22, 2021

CU*Answers Network Services announces partnership with Fortinet

CU*Answers Network Services (CNS) is excited to announce new partnership with network security solution provider Fortinet. CNS will begin offering Fortinet’s suite of solutions on September 1, 2022. “We’ve completed an RFP and due diligence that started back in January,” said Matt Sawtell, VP of Managed Technology Services at CNS. “The breadth and depth of […]

Sep 15, 2021

We’re Nearing the Final Stretch – Complete Your LegaSuite Upgrade Today!

We’re Nearing the Final Stretch – Complete Your LegaSuite Upgrade Today!

If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon.  Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. Online and Site-Four credit unions will now need to complete the upgrade by October 3, while Self-Processing credit unions will need to… Read more »

Sep 15, 2021

Summer is Slipping Away! Have You Completed the LegaSuite Upgrade?

Summer is Slipping Away!  Have You Completed the LegaSuite Upgrade?

If you have not yet completed the LegaSuite Client upgrade on all of your workstations, please do so soon.  Currently, we are running on version 8.2.2 and will be moving to version 8.5.4. Online and Site-Four credit unions will now need to complete the upgrade by October 3, while Self-Processing credit unions will need to… Read more »

Sep 14, 2021