Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Nov 7, 2018

This is not a drill…you MUST complete your Client Access and LegaSuite upgrades in the next week!

This is not a drill…you MUST complete your Client Access and LegaSuite upgrades in the next week!

You only have a short time left to complete the necessary upgrades to IBM iAccess and LegaSuite on all of your CU*BASE workstations  These updates are required and must be applied in order to run CU*BASE GOLD after the 11th.  If you want your teller line to open on time on November 12th, make sure… Read more »

Nov 2, 2018

If you don’t want November 12 to be a really bad day, take action NOW!

If you don’t want November 12 to be a really bad day, take action NOW!

The deadline to complete the necessary upgrades to IBM iAccess and LegaSuite is almost here!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations. Don’t wait – make sure you complete these… Read more »

Oct 30, 2018

Forgetting Something? Complete These Upgrades Today!

Forgetting Something?  Complete These Upgrades Today!

Don’t forget to complete the necessary upgrades to both IBM iAccess and LegaSuite!  These new versions are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  It is important that you complete these updates as soon as possible – the November 11 deadline is almost here!  If this… Read more »

Oct 24, 2018

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t Snooze on the Client Access and LegaSuite Upgrades!

Don’t forget to complete the necessary upgrades to IBM iAccess and LegaSuite!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations, and must be completed by November 11, 2018.  Don’t wait –… Read more »

Oct 17, 2018

Don’t Let the Deadline Pass By – Complete Your Upgrades Today!

Don’t Let the Deadline Pass By – Complete Your Upgrades Today!

Don’t forget to complete your upgrades to two critical software programs installed on all of your CU*BASE workstations: IBM iAccess (used for print sessions) and LegaSuite (the client software that runs CU*BASE GOLD).  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  Don’t wait –… Read more »

Oct 11, 2018

A Note From the Help Desk: GoAnywhere Maintenance

A Note From the Help Desk: GoAnywhere Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS GoAnywhere Maintenance What Are We Doing? We will be upgrading our GoAnywhere server. Why Are We Doing It? We are performing improvements to our network in order to improve system reliability and functionality. When Are We Doing This? This upgrade is scheduled for Wednesday, October 10, at 12:01 AM… Read more »

Oct 2, 2018

Don’t Forget! Complete Your Client Access & LegaSuite Upgrades Today!

Don’t Forget!  Complete Your Client Access & LegaSuite Upgrades Today!

Has your credit union completed the necessary upgrades for IBM iAccess and LegaSuite?  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations, and must be completed by November 11, 2018.  Don’t wait… Read more »

Sep 27, 2018

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We are upgrading our Firewall Management System (https://sgms.cuanswers.com) to the latest release. Why Are We Doing It? We are performing this upgrade to our network to stay current with vendor system releases and meet our commitment to continuously improve system reliability… Read more »

Sep 20, 2018