A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET this evening, January 9. Why Are We Doing It? We are performing this… Read more »

Jan 9, 2019

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Dec 19, 2018

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Dec 4, 2018

Self-Processing Credit Unions: Get Ready for the Year-End Release

Self-Processing Credit Unions: Get Ready for the Year-End Release

ATTENTION SELF-PROCESSING CREDIT UNIONS Don’t forget: the 18.12 CU*BASE Release is coming December 10-11!  In addition to tax-related changes, the year-end release will see the implementation of the LegaSuite and iAccess upgrades from the 18.11 Release. It is very important that your credit union has the LegaSuite and iAccess upgrades completed before the year-end release… Read more »

Nov 26, 2018

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Nov 21, 2018

Don’t Forget: Windows 7 End of Support is Coming

Don’t Forget: Windows 7 End of Support is Coming

Microsoft has announced the end of support for the Windows 7 operating system.  Windows 7 is currently in extended support, which will be ending on January 14, 2020. After this date, Windows 7 will no longer receive software updates, patches or support from Microsoft.  When vendor support ends, CU*Answers will also discontinue support of CU*BASE… Read more »

Nov 7, 2018

This is not a drill…you MUST complete your Client Access and LegaSuite upgrades in the next week!

This is not a drill…you MUST complete your Client Access and LegaSuite upgrades in the next week!

You only have a short time left to complete the necessary upgrades to IBM iAccess and LegaSuite on all of your CU*BASE workstations  These updates are required and must be applied in order to run CU*BASE GOLD after the 11th.  If you want your teller line to open on time on November 12th, make sure… Read more »

Nov 2, 2018

If you don’t want November 12 to be a really bad day, take action NOW!

If you don’t want November 12 to be a really bad day, take action NOW!

The deadline to complete the necessary upgrades to IBM iAccess and LegaSuite is almost here!  These updates are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  The updates will need to be applied to all of your CU*BASE workstations. Don’t wait – make sure you complete these… Read more »

Oct 30, 2018

Forgetting Something? Complete These Upgrades Today!

Forgetting Something?  Complete These Upgrades Today!

Don’t forget to complete the necessary upgrades to both IBM iAccess and LegaSuite!  These new versions are required for all CU*Answers clients, in order to keep workstations up to date with currently-supported software.  It is important that you complete these updates as soon as possible – the November 11 deadline is almost here!  If this… Read more »

Oct 24, 2018