Solutions

CU*Answers Network Services  teams have the real world experience of designing the architecture, providing the equipment and supporting the network that powers the strictly regulated financial industry. Our members also have industry recognized certifications – Cisco, CompTIA, IBM i5, SonicWall, Microsoft.

CU*Answers Network Services represents a dedicated group of professionals committed to working with clients to solve their ongoing computer networking needs.  We provide clients computer assessment and consultative services based on your business needs and demands.  We design and recommend solutions that meet your informational needs and budget.  Finally, we order, implement, train and provide ongoing support services to your organization for the future. Throughout this process, our primary goal will be to propose and implement solutions that ensure client informational protection and security.  Beginning to end, we’re here to help you build your network.

Real world solutions from CU*Answers Network Services:

Updated
February 10, 2016

A Note From the Help Desk: Update to Your Anti-Virus Software

A Note From the Help Desk: Update to Your Anti-Virus Software

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS What Are We Doing? CU*Answers Network Services will be updating your Anti-Virus software.  In place of Symnatec, we are moving to Trend Micro’s Worry-Free Business Security Services, and we would like to prepare you for what you can expect. The removal of the Symnatec Anti-Virus solution and the installation… Read more »

Aug 23, 2019

CU*Answers completes disaster recovery test of ItsMe247.com Personal Internet Branch site

CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com Personal Internet Branch member security site. During the test, the website was moved to CU*Answers’ backup data center and live traffic was served from this location for the 5-hour duration of the test. The live test was executed as planned […]

Jun 18, 2019

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET on Thursday, February 28. Why Are We Doing It? We are performing this… Read more »

Feb 27, 2019

CU*Answers Network Services promotes Nicole Hall to projects and logistics team manager

CU*Answers Network Services (CNS) is pleased to announce the promotion of Nicole Hall, effective February 18, 2019. Nicole is moving from the current role of project coordinator to projects and logistics team manager. “Nicole’s organization and project management talents have allowed us to accomplish a lot more,” said Matt Sawtell, VP of Managed Technology Services. […]

Feb 20, 2019

AdvantageCIO partners with KnowBe4 to provide cybersecurity testing and training resources

AdvantageCIO is pleased to announce a new partnership with KnowBe4, an industry leader in cybersecurity testing and training resources. “KnowBe4 is best of breed and we wanted a partner who could provide the best in this critical area,” said Matt Sawtell, VP of Managed Technology Services for AdvantageCIO. “Cybersecurity training is an absolute must in […]

Feb 7, 2019

A Note From the Help Desk: Firewall Management System Maintenance

A Note From the Help Desk: Firewall Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Firewall Management System Maintenance What Are We Doing? We will be performing maintenance on our firewall management system (https://sgms.cuanswers.com). When Are We Doing This? We will be performing maintenance from 6:00 PM to 7:00 PM ET this evening, January 9. Why Are We Doing It? We are performing this… Read more »

Jan 9, 2019

CU*Answers Network Services launches new client management portal

CU*Answers Network Services (CNS) is pleased to announce the launch of its new client management portal, Helpdesk. The new Helpdesk system will be used to consolidate all sales/fulfillment, asset tracking, client relationship management, project and support information for each client into one easy to navigate system. “The new Helpdesk system has helped us combine a […]

Jan 2, 2019