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IRSC News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

Standard Teller Techniques 

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Join Us for CEO Strategies 2026 

Join Us for CEO Strategies 2026

Have you signed up for CEO Strategies 2026? This year’s event will be hosted in Las Vegas, NV on Tuesday, November 3rd and Wednesday, November 4th. Join your peers for a discussion on strategic development plans for the network, including a big picture look at our tools and implementation strategies for the coming year. Use the button below to register now. Register Now

Take a Look at the CU*Answers University Courses for September! 

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Custom Services New Name 

Custom Services New Name

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Elevate Online Banking with Layout 2!

Elevate Online Banking with Layout 2!

Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Sep 23, 2026

Elevate Online Banking with Layout 2!

Elevate Online Banking with Layout 2!

Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Sep 10, 2026

Elevate Online Banking with Layout 2!

Elevate Online Banking with Layout 2!

Give Your Members a Fresh and Intuitive Online Banking Home Screen! Layout 2 gives your credit union greater flexibility over what members see, and makes important tools easier to find. Designed Around the Member Experience! The widget-based design of Layout 2 for It’s Me 247 Desktop brings helpful information and frequently used tools together on… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Aug 26, 2026

Your Archive is Simply a Click Away! New iDOCVault Integration for CU*Publisher Request Center

Your Archive is Simply a Click Away! New iDOCVault Integration for CU*Publisher Request Center

As of June 10th, we have deployed an update to the CU*Publisher Request Center, giving you the ability to send member uploads straight to iDOCVault. Your archive is simply a click away! No downloading, no re-uploading – simply spot a document you need to archive, hit “Archive to iDOCVault,” fill in your index info right… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Jun 25, 2026

Accelerate Card Usage with Digital Wallet Provisioning!

Accelerate Card Usage with Digital Wallet Provisioning!

Member expectations have shifted – speed, convenience, and mobile-first access are now the standard. With Digital Wallet Provisioning, members can add their debit card to mobile wallets like Apple Pay and Google Pay directly from mobile banking—enabling faster access to spend, often before the physical card arrives. This capability reduces friction, increases debit card activation,… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
Jun 3, 2026

Reminder – DAON TrustX Migration: Update to MOP Identity Verification Arriving Soon

Reminder – DAON TrustX Migration: Update to MOP Identity Verification Arriving Soon

As part of ongoing compliance measures, as well as our effort to improve member experience, we will soon be performing updates to the Membership Opening Process (MOP). On Wednesday, June 3rd, we will be migrating your credit union’s license verification step within the Membership Opening Process (MOP) from DAON’s IdentityX solution to their newer TrustX… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 22, 2026

DAON TrustX Migration: Update to MOP Identity Verification Arriving Soon

DAON TrustX Migration: Update to MOP Identity Verification Arriving Soon

As part of ongoing compliance measures, as well as our effort to improve member experience, we will soon be performing updates to the Membership Opening Process (MOP). On Wednesday, June 3rd, we will be migrating your credit union’s license verification step within the Membership Opening Process (MOP) from DAON’s IdentityX solution to their newer TrustX… Read more »

Client NewsCU*AnswersInternet Retailer Support Center
May 26, 2026

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration… Read more »

CU*AnswersInternet Retailer Support Center
Mar 4, 2026

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration… Read more »

CU*AnswersInternet Retailer Support Center
Feb 27, 2026

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Join Us for It’s Me 247 Mobile Training: Learn How to Customize and Enhance Your Mobile App

Your mobile app is one of the most visible digital touchpoints for your members. Are you using it to its full potential? Join us for an upcoming webinar on CU Publisher – It’s Me 247 Mobile Training. This session will walk through the process of customizing and enhancing your It’s Me 247 Mobile App, including: Branding and color configuration… Read more »

CU*AnswersInternet Retailer Support Center
Feb 25, 2026
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Join Network Services for our October Boot Camp

Join Network Services for our October Boot Camp

Join us October 14th and 15th for a two-day boot camp! This is an opportunity for your credit union IT members to build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! Use the button below to learn more and register now. Register Now

You’re Invited to an In-Person Lunch & Learn Event!

You’re Invited to an In-Person Lunch & Learn Event!

Join Lender*VP and our partners at EDGE for a Lunch & Learn event hosted at TechTown in Detroit, MI! This in-person event will explore practical ways that your credit union can put data to work. Use the button below to learn more and register today. Register Today

1Click Autopilot

1Click Autopilot

Are you looking to bolster your lending portfolio but don’t have the time or resources to dedicate to it? You can hire the Lender*VP team to send out recurring 1Click campaigns for you! 1Click Offers are easy for your members, why not make them just as easy for your credit union too!
Learn More

Shop Now at the CU*Answers Online Store.

CBX Updates

The next CBX updates are currently scheduled for:

Online/Partner CUs
26.10  Oct. 25, 2026 (Sunday)
Self Processing CUs
26.10  

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  • Join Us for CEO Strategies 2026!
  • Join Network Services for our October Boot Camp!
  • CU*Forms Update Coming 9/2 – Faster FormFLOW Screens and Clearer On-Screen Instructions
  • Get the Most Out of CU*Forms – Join One of Our Upcoming Workshops!
  • 2026 Education Spotlight – Standard Teller Techniques
  • New Compliance Deadline and Details for The Clearing House RTP Operating Rule
  • CU*BASE 25.05 Release Updates
  • Take a Look at the CU*Answers University Courses for September!
  • Reminder: ProDOC Sunsetting in October – Resources for Transitioning to CU*Forms
Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in August! Use the button below to check them out now. Learn More

Standard Teller Techniques

Standard Teller Techniques

During our Standard Teller Techniques course, we’ll take a detailed look at the functions available in the core which assist staff in delivering superior service to members using teller functions. This course uses service examples and tips that allow users to work with almost any member request without leaving the teller processing area. To learn more and begin your registration, please use the button below. Register Today

Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video

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