Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: I keep getting locked out of a loan application.  What is the “correct” way to exit a loan application without locking someone else or… Read more »

Jan 24, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: How does a member access their negative balance limit (Courtesy Pay/ANR) when I am assisting them in teller processing?  Check out this NEW topic! (AB… Read more »

Jan 18, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: My member’s loan was paid down to a zero balance, but the member still owed fines on the loan.  During end of day processing,… Read more »

Jan 11, 2023

Don’t Forget – We Will be Sunsetting the End of Month Checklist Service at the End of January

Don’t Forget – We Will be Sunsetting the End of Month Checklist Service at the End of January

As a reminder, the CU*Answers Client Services and Education team will be sunsetting the End of Month Checklist service, with January 2023 planned as the final month for this service.  Moving forward, we will be delivering End of Month information exclusively through Client News. Credit union staff who regularly receive emails relating to the End… Read more »

Jan 6, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What is the timing of the CU*BASE login password expiration?  Check out this NEW topic! (AB 5278) My member cannot access a feature I… Read more »

Dec 29, 2022