Documentation Digest is your go-to knowledge base for questions relating to software, products and services from CU*Answers. This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! Click on the links below for a deeper dive into each item, and don’t forget to share these with your staff!
Knowledge Base Topics
- How many CBX sessions can I have open at the same time? Check out this NEW topic! (KB 5767)
- I am roaming/roving/floating teller. My primary branch/vault is 01. However, I am authorized to work at other branches. I am filling in today at branch 04, but when I got to activate my teller drawer, it is activating for vault 01. What caused this and how do I activate the correct drawer? Take a look at this NEW topic! (KB 5778)
- My member closed their account in November and received a November Statement but did not receive a December Statement. Why? How will they get their 1099-INT information? Learn more about this HIGHLY RATED topic! (KB 4093)
