Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  This email series highlights resources that we think your credit union will find helpful, including Help topics, booklets, videos and more!  Click on the links below for a deeper dive into each item, and don’t forget to… Read more »

Apr 3, 2024

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Apr 3, 2024

Check Out the New Resources Featured in this Edition of Documentation Digest!

Check Out the New Resources Featured in this Edition of Documentation Digest!

AnswerBook Digest is now Documentation Digest!  Documentation Digest is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  This email series has now been expanded to include additional resources that we think your credit union will find helpful, including Help topics, booklets, videos and more! This edition of Documentation… Read more »

Feb 20, 2024

Your Credit Union Has Questions, Our Teams are Here to Help!

Your Credit Union Has Questions, Our Teams are Here to Help!

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to contact, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 11, 2024

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Does the APY Calculator account for a leap year day?  Learn more about this NEW topic! (KB 5364) I’d like to explore more about what CU*BASE… Read more »

Dec 21, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a membership have two email addresses?  Click here for more details on this NEW topic! (KB 5379) Can a Dormancy Fee draw an account negative?  Learn… Read more »

Dec 14, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How do I find an IP address for a member?  Check out this NEW topic! (KB 5383) Can I add a beneficiary to a safe deposit box?… Read more »

Dec 7, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: When I review Tool #877 Trial Balance GL Verification, all my G/Ls are in balance, but my Loan Balances are red (out of balance) in… Read more »

Nov 29, 2023