Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I am interested in using the 1Click Offers feature that allows me to make loan offers to members in online banking.  I also hear that… Read more »

Mar 15, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: You can configure teller deposit holds using Tool #849 Automated Holds Configuration.  If a member deposits a check at an Xtend Shared Branch credit… Read more »

Mar 7, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: How do I manage variable loan rate changes in CU*BASE?  Check out this NEW topic! (AB 5303) How do I update my loan products and the… Read more »

Mar 1, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: What are some things that my credit union should consider when thinking about changing the rate on our credit cards?  Check out this NEW topic! (AB… Read more »

Feb 21, 2023

Introducing 7 NEW Videos on Call Wrap-Up Codes – Great Resources for Teller Training!

Introducing 7 NEW Videos on Call Wrap-Up Codes – Great Resources for Teller Training!

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training! Click the links below to… Read more »

Feb 21, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: I recently updated my rate in my loan category (for example updated the prime interest rate), and it is not reflected in the rate… Read more »

Feb 14, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: Explain the multi-layered access controls that are used to secure CU*BASE.  Check out this NEW topic! (AB 5298) Is there a way to see what user… Read more »

Feb 7, 2023

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics: Can I limit the number of months a member is allowed to be paid ahead on my non-mortgage products?  Check out this NEW topic! (AB 5289)… Read more »

Feb 2, 2023