Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Where do I enter/update the tiered rates balance ranges for certificates? Check here to learn more about this NEW topic! (KB 5348) Where can I find a… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How many end-of-month (EOM) files does CU*BASE retain for online clients to access without assistance from operations? I use this especially with dashboards and reports. Check… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: What do I do if my member does not have any email address (at all or known to us). Can I enter a fake email… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: Can a Dormancy Fee draw an account negative? Check here to learn more about this NEW topic! (KB 5330) Will our members receive a notice when they… Read more »
Do you have new staff who will be assisting with the quarterly 5300 Call Report or current staff who could use a refresher on these tasks? Below are several great resources that you can share with your team! Click here for a list of AnswerBook topics relating to 5300 Call Reports. Learn more about quarterly… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: I’d like to learn more about what CU*BASE can do. How can I get a list of all available tools and what they do? Check here… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How do I research why a loan did not report to the credit union? Check here to learn more about this NEW topic! (KB 2540) We attended… Read more »
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: We are interested in learning more about the Automated CTR Upload service. Where do I learn more? Check out this NEW topic! (AB 5321) We’re also pleased… Read more »
Mark your calendars for CEO Strategies Week 2023! This year’s event will take place November 7th and 8th at the Sheraton Grand Rapids Airport in Grand Rapids, Michigan. This event is open to all CEOs within the cuasterisk.com network. Register by clicking the button below! Register Today
Another CU*BASE release is coming!
Online and Site Four Release Date is October 8
Self-Processor Release Date is October 15
For more information and to register for training, click the button below. Learn More
Join us October 11th and 12th for a two-day boot camp! This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon!
To register and view more information, click the button below. Register Now
