We’re Here When You Need Us – Client Services and Network Services

We’re Here When You Need Us – Client Services and Network Services

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients.  We are committed to keeping our daily operations running smooth as usual, and… Read more »

Apr 14, 2020

Tips from Earnings Edge: Common Inquiries on Providing Financial Relief to Members

Tips from Earnings Edge: Common Inquiries on Providing Financial Relief to Members

Over the past couple of weeks, many credit unions have inquired about how they can reduce or eliminate fees for a temporary period of time, as a means to provide their members with financial relief in the current climate.  Earnings Edge has compiled a list of eight of the most common inquiries we’ve received, with… Read more »

Apr 3, 2020

Hints from Lender*VP: 3 Payment Skip Options to Serve Your Members

Hints from Lender*VP: 3 Payment Skip Options to Serve Your Members

Looking for ways to assist members with payment options?  Skip-a-Pay Tools are available in CU*BASE for both loan payments and credit card portfolios.  Additionally, the CU*BASE programming team can offer custom projects to advance the next payment and maturity dates without members needing to request a skip.  Take a look at the PDF below for… Read more »

Apr 2, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 20, 2020

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 28, 2019