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TruChoice Federal Credit Union implements a new training feature
The CU*BASE® Custom Training Edition (CTE) is a newer alternative to the shared simulated training environment (Bedrock Community CU) currently used by all CU*Answers online clients. “In April 2019, TruChoice Federal Credit Union became the first CU*BASE client to implement a Custom Training Edition (CTE) within just 30-60 days after their core conversion,” states Kasey […]
CU*Answers Client Services and Education team hits new milestone in conversion training
The Client Services and Education team hit the ground running starting in January of this year as they expanded their support hours for clients from coast to coast. So far this year the team has provided pre-conversion training to five credit unions who have joined the CU*Answers network—roughly 560 hours total over 14 weeks! Stephanie […]
Life Asset launches e-statements in an effort to “Go Green”
On May 1st, 2019 CU*Answers Client Services and Education department assisted Life Asset, an organization working to alleviate poverty in Washington, DC through the provision of microloans and financial education, with the implementation of e-statements. The e-statement feature was originally not offered to Life Asset’s clients, but the Client Services and Education Team assisted in […]
Take a Look at the CU*Answers University Courses for June!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in June! Wednesday, June 5 9:00 AM – 10:00 AM ET 5300 Tools: Call Report Techniques from Xtend SRS Register for web conference… Read more »
Join Us for a FREE Education Express Webinar!
Tuesday, May 28 10:30 – 11:00 AM ET This Month’s Focus Frost VisualGAP and CUNA Protection Advisor Integration Join Charlie Dean of Lender*VP as he explains how you can take advantage of a new offering which allows you to link directly to your vendor site from CU*BASE to quote coverage options. Using unique Miscellaneous Coverage… Read more »
Take a Look at the CU*Answers University Courses for May!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Wednesday, May 1 2:00 PM – 3:00 PM ET Credit Card Cash Back Program Register for web conference Thursday, May… Read more »
Join Us for a FREE Education Express Webinar!
Monday, April 22 3:30 PM – 4:00 PM ET This Month’s Focus CU*Answers Mobile App Options Join Kristian Daniel, Account Executive with the Internet Retailer Support Center, as he discusses new features available within the CU*Answers Mobile App. Topics that will be discussed include: RDC, MACO, and Manage Cards available from within the mobile app… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Tuesday, April 2 9:00 AM – 10:00 AM ET Internal Controls Best Practices Register for web conference Register for classroom session… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, March 14 2:00 PM – 2:30 PM ET This Month’s Focus Virtual Closing Rooms Join John Beauchamp, VP of Imaging Solutions, as he discusses how Virtual Closing Rooms can help you up your Internet Retailer game. Learn how your staff can easily and securely send loan and membership documents to members via their smart… Read more »
Take a Look at the CU*Answers University Courses Coming in February
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Monday, February 4 3:00 PM – 3:30 PM ET Business Continuity Planning Register for web conference Tuesday, February 5 9:00… Read more »
Looking for members that do not use online banking?
Annalyn Hawkes from the Asterisk Intelligence Team has a new blog post sharing thoughts and tips that will help fellow query users who are tasked with projects to pull lists of members who are not online banking users. Read Annalyn’s Blog Post
Check Out The IRSC Store!
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
CU*Answers 2020 Leadership Conference Goes Digital!
Videos are available now! Instead of our usual in-person event in downtown Grand Rapids, this year’s conference is being presented via a series of 3 video episodes.
