Thank you for attending today’s session! To help us continue to provide the best possible training for your credit union, please take a moment to let us know how well today’s session has met your expectations.
Related News
CU*Answers continues to innovate with new Teller/Member Services Day
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the second Teller/Member Services Day. The 4-hour training course covers topics including teller processing, member services, and teller balancing research. Twenty-seven people attended the first training session for this new offering which will be held six times per year. Lani Lowing, Education Team Lead stated, […]
We’re Here When You Need Us – Client Services and Network Services
At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs. Even as headlines change and new information is delivered frequently, CU*Answers is here to support our clients. We are committed to keeping our daily operations running smooth as usual, and… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Monday, April 6 4:30 PM – 5:00 PM ET Preparing for a Cybersecurity Incident Response Register for web conference Tuesday,… Read more »
Join Us for a FREE Education Express Webinar!
Monday, April 13 3:00 PM – 3:30 PM ET This Month’s Focus Member Trackers in CU*BASE Join the Manager of the Collections and Conversion Contact Center Team to learn more about using Member Trackers in CU*BASE. The Member Trackers system is a helpful and easy-to-use tool that can help credit union staff stay on top… Read more »
Take a Look at the CU*Answers University Courses for March!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in March! Tuesday, March 3 10:00 AM – 11:00 AM ET Components of an Information Security Program Register for web conference Wednesday,… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, March 12 2:30 PM – 3:00 PM ET This Month’s Focus Security Officer Training Join the Client Services and Education team to learn more about the responsibilities of being a CU*BASE Security Officer. During this Education Express, we will discuss: How to assign or remove a Security Officer How to locate and complete a… Read more »
Join Us for a FREE Education Express Webinar!
Thursday, February 13 3:00 PM – 3:15 PM ET This Month’s Focus Membership Eligibility Verification for Membership Opening Process Join us to learn about MEV for MOP! MEV (Membership Eligibility Verification) for MOP (Membership Opening Process) allows credit unions to capture information from the member that might not be part of the MOP process. Credit… Read more »
Take a Look at the CU*Answers University Courses for February!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February! Monday, February 3 3:00 PM – 3:30 PM ET How to Develop and Test Your Business Continuity Plan Register for web… Read more »
Don’t Miss Out: Schedule a Free Demo of CU*BASE Custom Training Edition!
Whether you are introducing new employees to CU*BASE or helping existing employees to practice new skills, the Custom Training Edition (CTE) can help bring your team up to speed on the tools they will use every day to serve your members. The CU*BASE Custom Training Environment is a new alternative to the shared simulated environment… Read more »
Join Us for a FREE Education Express Webinar!
Wednesday, February 19 3:00 PM – 3:30 PM ET This Month’s Focus Automated Tracker Purges Of all the data tables stored in your credit union’s FILExx library, the ones that use the most space are typically those that store Tracker conversations. For most credit unions, Trackers represent 80% of all data stored about members, including… Read more »
Dive Into Your Data With Analytics Booth!
Get started with enhanced operational reporting and improved trending abilities – impress your board with insights powered by Analytics Booth!
Are You Ready to Engage?
Attendees will be in person this year at the 2021 CU*Answers Leadership Conference, June 15-17. Check back for post-event details including presentations, announcements, and more! Check it out!
Congratulations CU*Answers & Payveris!
Best Customer Data Implementation Award
Payveris worked with CU*Answers, a Credit Union Service Organization (CUSO) that pools together resources from a large number of smaller credit unions, to provide services that aren’t accessible to individual credit unions. The companies created a data exchange and bill pay dashboards that unlock insights for hundreds of credit unions.
Contact Us!
