Need to provide your staff with a quick introduction to CU*BASE? Refer them to our recently updated video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Asterisk Intelligence is excited to point out the analytical value of a recent enhancement to the member login history page in It’s Me 247. The 18.08 It’s Me 247 Release brought the ability for members to see more information in their Login History page – login source, whether desktop or mobile and what type of… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On August 29 you will receive It’s Me 247 Online Banking 18.08. Release Documents Online Banking 18.08 Release Summary Online Banking Release It’s Me 247 Online Banking version 18.08 will be implemented on Wednesday, August 29. This release includes an updated Login History page that allows members to better monitor… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS On July 25 you will receive It’s Me 247 Online Banking 18.07. Release Documents Online Banking 18.07 Release Summary Online Banking 18.07: Login Messaging and Password Reset Online Banking Release It’s Me 247 Online Banking version 18.07 will be implemented on Wednesday, July 25. This release includes a new password… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this video, which has been viewed 299 times! Check out this video today! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown… Read more »
Effective Immediately, CU*Answers has discontinued the feature which previously allowed you to display member FICO credit scores in It’s Me 247 online banking. Look for a formal announcement regarding an alternative product, as well as additional information at our 2018 Leadership Conference in June! View the Full Announcement
In the coming weeks, the CU*Answers Web & Mobile Development Team will be making some improvements to the user experience for It’s Me 247 Online Banking. These updates are intended to make the experience more clean and mitigate any confusion or potential misdirection for members. Below is a list of the items that we will… Read more »
The deadline for the sunset of the online banking credit scores has been extended from March 15 to April 15, 2018! Effective April 15, 2018, CU*Answers will be discontinuing the feature which lets you display member credit scores in It’s Me 247 online banking. Introduced in the spring of 2015, this feature was designed to… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this new video! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown reflect those you have configured in online banking.) Check… Read more »
Have you heard about the upcoming It’s Me 247 changes that will directly impact members? Are you planning to notify members of these changes? Let Xtend Help! Xtend is offering a marketing campaign at a discounted price for those who sign up before February 16th, 2018. Campaign includes: up to 3 emails, 1 It’s Me… Read more »
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It’s never too early to start saving for college and future careers! Let your members know all the savings options available to them and their family members. Various CU*Answers teams, including Marketing, Web Services, and the Internet Retailer Support Center (IRSC) will work with you to execute the campaign to different channels including your Online Banking Community page (OBC), MAP site, and Mobile App for member engagement.
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CU*Answers at its core is a cooperative organization. We are constantly pushing what it means to be a transparent CUSO. This year we have decided our next step is to get you engaged, we want to hear your voice, the Owner’s Voice. Vote Now!
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
