Online Banking Check Images

This project management process revolves around display of cancelled, member check images in It’s Me 247.  This may or may not include the display of “on-us” checks depending on your request and the availability of images of such checks. This process always begins with you contacting your servicing vendor prior to beginning the process with CU*Answers to determine their costs and interface constraints.

Download our Best Practices for Viewing Check Images via Single Sign On (SSO) Integrations with It’s Me 247 Online Banking

Process Timelines

Process Task Approximate Time
Days to Review & Bid Request 1 Week
Average Time for Programming (existing vendor) 2 Weeks
Average Time for Programming (new vendor) 4 Weeks
Average Time for Testing and Implementation (existing vendor) 1 Week
Average Time for Testing and Implementation (new vendor) 2 Weeks


Adding on-us check images to existing check image retrieval:

  • $500 one-time set-up fee

Setting up cleared and counter-killed check imaging:

  • $2,000 – $3,500 depending on image retrieval format

Principal Contact at CU*Answers

  • Jason Lareau x719 –

Existing Vendor Relations

  • Alloya/Catalyst
  • Associated Bank
  • Associated Bank (Transdata)
  • Bank of the West
  • Catalyst (Southwest Corp)
  • Catalyst (WesCorp)
  • Catch 21
  • Cleveland State Bank
  • Corp One
  • CorpOne (Southeast Corp)
  • Corporate America
  • CU*Answers
  • EasCorp
  • Edoc
  • ExpandaCheck
  • Federal Reserve
  • First Hawaiian Bank
  • Fiserv
  • MnIPC
  • My CU Services
  • Northwest Corp
  • ProDraft Services
  • Synergent
  • VolCorp

How Do I Manage This Project?

You will need to consider the following areas:

  • Current contracts
  • Vendor costs
  • Review the CU*Answers existing vendor list

Next, you will want to follow the life cycle steps:

  • Contact CU*Answers about the project
  • Contact your vendor about the project
  • CU*Answers will review the project and submit price quote to you
  • You will review the quote and return the Project Authorization to CU*Answers
  • Project sheet is created and assigned to a CU*Answers resource
  • Obtain a security key (if your vendor requires one)
  • Provide the security key to CU*Answers (if your vendor requires one)
  • You and/or your vendor will be contacted with any questions, if needed
  • Project is programmed
  • Project is tested
  • Project is implemented
February 15, 2022