Native Receipts

With the Native Receipts project, our Imaging Solutions developers are creating a new, lightweight receipt processing application to  generate and archive receipts. Starting with Xpress Teller, and eventually moving into all receipt channels, this new API-based architecture will allow tellers to view, sign, print, and archive receipts, replacing all of the functionality currently performed by ProDOC for receipts. At its core is a comprehensive new receipts database where the data that comprises a receipt will be stored in CU*BASE and used to construct the receipt for printing and archiving.

Status as of March 2024: Native Receipts were introduced in Xpress Teller with the 22.10 release. Project #60664 will add native receipt functionality to our standard Teller Posting system and everywhere else a receipt can be produced.  That project is currently in QC testing and being targeted for the 24.05 release.


  • One of the key benefits of this new architecture is that it will eliminate the need for receipt print sessions on the teller workstation.
  • This solution will become part of the core – instead of a print session tossing the receipt over the fence to a third-party imaging system, we’ll be using data directly from CU*BASE to construct and archive the receipt using our own solution. We’ll write it, we’ll own it, and we can innovate on it.
  • Because of the new database structure, we’ll be able to include the account balance summary even on reprinted receipts, to match the point in time when the receipt was originally generated. (Currently we hide the balance summary section altogether on a reprint, unless printing from an archived image.)
  • Improved data flow, enhanced options for indexing, and an infrastructure that will allow us to add features and adapt to new technologies in the future.


  • Modernized look and feel
  • Optionally present a signature box only if the receipt requires a signature
  • Optionally send receipts to member storage (learn more about Virtual StrongBox)


Q: Will this replace ProDOC completely on my workstations?

A: No, at least not right away, since ProDOC is still used for all other forms and documents. And it will be an optional feature in any case, so a CU can choose which method they prefer.

Q: Why spend any energy on receipts when fewer members even get them, or want them?

A: While receipt use might seem to be on the wane (and even that might only be a perception), receipts aren’t going to disappear overnight. We always have to keep our eye on the future – will the structure we have in place now carry us into the future, or hamper our ability to get there?

We believe this new infrastructure will set the stage for some significant innovations in our imaging capabilities, well beyond receipts. Receipts just happen to be a very good place to start. What we learn will allow us to build new tools for generating and archiving forms, images, and other documents in new ways, taking advantage of new technologies as they come along.  In other words, this is just the tip of the iceberg!

Q: Will native receipts produce both the vertical receipt format as well as the old horizontal format?

A: No. We are building the new infrastructure to support only the new vertical receipts. Haven’t switched to vertical receipts yet? Visit the store and get on board!


Your chefs for this recipe are Kyle Karnes and Dawn Moore.  Comments and suggestions are welcome!

March 20, 2024

Leave a Comment

* denotes required fields
  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Check Out the New Recipes We’re Cooking in the Kitchen!

Check Out the New Recipes We’re Cooking in the Kitchen!

Have you visited the Kitchen lately?  If not, we invite you to take a look at a few of our latest projects: Account Aggregation Features for Online Banking Artificial Intelligence Strategies Debit Card Round-up Enhancements Unique Account Identifiers Vendor Interfaces We’re Working On Additionally, there have been significant updates to the following recipes: ANR/NSF Fees… Read more »

Dec 19, 2023