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Xtend News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video

In Case You Missed It 

In Case You Missed It

Take a look back at some important topics from the first half of March 2023! Check It Out

Meet AdvantageCIO – Part 3 

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

Create and Maintain Your Own MOP Sites 

Create and Maintain Your Own MOP Sites

The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. Learn More

Introducing 7 NEW Videos on Call Wrap-Up Codes 

Introducing 7 NEW Videos on Call Wrap-Up Codes

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training! See Videos

Conversations On… 

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

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Xtend Network News Update

Xtend Network News Update

ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective March 20th, 2023, Calcite Credit Union has merged into Alpena Alcona Area Credit Union. Please visit the Xtend Online Search portal to find a Shared Branch near you!

Client NewsXtendonlineself-processingShared BranchingXtend
Mar 20, 2023

Xtend Event: There is still time to join our Xtend Shared Branching Roundtable!

Xtend Event: There is still time to join our Xtend Shared Branching Roundtable!

Share your ideas and join the discussion at our upcoming Xtend Shared Branching Roundtable! This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching. The Xtend Shared Branching Network is a unique in that it is fully governed by your peers…. Read more »

Client NewsXtendonlineself-processingXtend
Mar 15, 2023

Don’t Forget to Review Xtend’s 2023 Call to Nominations Materials

Don’t Forget to Review Xtend’s 2023 Call to Nominations Materials

One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »

Client NewsXtendboard electionsonlineself-processingstockholdersXtend
Mar 6, 2023

Now Available: Xtend’s 2022 ACH Audit Report

Now Available: Xtend’s 2022 ACH Audit Report

An ACH Audit of Compliance for Xtend, Inc. was performed November 21–22, 2022.  This ACH annual audit was completed in compliance with ACH Operating Rules by The Clearing House Payments Authority, a Nacha Direct Member.  A copy of the ACH audit report is available here for your convenience. If you have any questions, or if… Read more »

Client NewsXtendonlineself-processingXtend
Feb 28, 2023

A Note from Xtend: Inclement Weather for 2/22 through 2/24

A Note from Xtend: Inclement Weather for 2/22 through 2/24

Attention Xtend clients: The Grand Rapids area is expecting inclement weather from Wednesday, 2/22 through Friday, 2/24.  This may affect the ability for some Xtend employees to commute to and from work.  There are also a handful of clients who will be closed for precautionary reasons, which may lead to an increase in contact center… Read more »

Client NewsXtendonlineself-processingXtend
Feb 22, 2023

Don’t Forget to Review Xtend’s 2023 Call to Nominations Materials

Don’t Forget to Review Xtend’s 2023 Call to Nominations Materials

One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »

Client NewsXtendboard electionsonlineself-processingstockholdersXtend
Feb 17, 2023

Xtend’s 2023 Call to Nominations Have Been Mailed to Your Credit Union

Xtend’s 2023 Call to Nominations Have Been Mailed to Your Credit Union

One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »

Client NewsXtendboard electionsonlineself-processingstockholdersXtend
Feb 1, 2023

Discount Alert! Don’t Let 2023 Marketing Get Away from You!

Discount Alert! Don’t Let 2023 Marketing Get Away from You!

When you purchase RevGen, Xtend’s bundle of campaigns, receive a complimentary one-on-one planning session! We’ll meet to learn your marketing goals for the year and set up a plan and tentative schedule to keep you on track to successfully execute campaigns when it matters most! Our most popular bundle includes 4 campaigns, but we offer… Read more »

Client NewsXtendonlineRevGenself-processingXtend
Jan 26, 2023

Discount Alert! Don’t Let 2023 Marketing Get Away from You!

Discount Alert! Don’t Let 2023 Marketing Get Away from You!

When you purchase RevGen, Xtend’s bundle of campaigns, receive a complimentary one-on-one planning session! We’ll meet to learn your marketing goals for the year and set up a plan and tentative schedule to keep you on track to successfully execute campaigns when it matters most! Our most popular bundle includes 4 campaigns, but we offer… Read more »

Client NewsXtendonlineRevGenself-processingXtend
Jan 19, 2023

Add RevGen to Your 2023 Quarterly Contests!

Add RevGen to Your 2023 Quarterly Contests!

Member marketing for your quarterly contests! Purchase a RevGen campaign bundle, and Xtend can market alongside your 2023 Quarterly Contests! Included in your RevGen marketing, Xtend will: Publish contest banners on your It’s Me 247 site and Mobile App Manage a campaign that includes: 1 Target audience build 3 branded HTML emails 1 Online Banking… Read more »

Client NewsXtendonlineRevGenself-processingXtend
Jan 11, 2023
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Create and Maintain Your Own MOP Sites

Create and Maintain Your Own MOP Sites

The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. Learn More

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Meet AdvantageCIO – Part 3

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online CUs
23.05  May. 7, 2023
CU* Partners
23.05  May. 7, 2023
Self Processing CUs
23.05  May 21, 2023 (Sunday)

More about releases

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Contact Us!

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Popular Client News

  • A Quick Reminder About Accessing Your TLC 360 Learning Center
  • MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites
  • Monthly Fee for iPay Single Sign On Beginning January 2022
  • Take a Look at the CU*Answers University Courses for March!
  • Statement Changes Coming Soon
  • Expand Your Loan Portfolio with 1-Click Loans!
  • Presenting the Brute Force BIN Attack Checklist from AuditLink and SettleMINT
  • A Note from Xtend: Inclement Weather for 2/22 through 2/24
  • MidUSA Credit Union launches new website with CU*Answers Web Services
Two for Tuesday

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video

Meet AdvantageCIO – Part 3

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

Introducing 7 NEW Videos on Call Wrap-Up Codes

Introducing 7 NEW Videos on Call Wrap-Up Codes

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training! See Videos

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