Designing the Future of Internet Retailing

A CEO Strategic Boot Camp Initiative

During the CEO Strategic Developers Boot Camp in November 2018, CEOs brainstormed on the future of internet banking from a big-picture, strategic point of view. In addition to exploring how credit unions envision their internet retailing strategies in the coming decade, CU*Answers reviewed two 2019 initiatives that serve as templates for tactical approaches for internet retailing:  Selling loans via internet channels, and our internet stores.

Open the slides from the 2018 CEO Boot Camp session (PDF)

Open the assignments due December 14 (DOCX)

Open the other handouts and homework

What’s Next?

  • Between November and the task force event in April:
    • Communicate results of CEO Boot Camp
    • Coordinate a virtual community for research
    • Series of webinars designed for TNT (Teach Negotiate Tell) for any interested CU participants
    • We’ll explain the projects ahead
    • We’ll provide data that will help with the design specifications for where we’re going
  • After the task force event:
    • Make go/no-go decisions: move forward dramatically or stay the path of evolution
    • Complete design specifications for what’s next
    • Engage developers and implementers for pilot projects

If you’re looking for a concrete projects with completion dates, we might not be ready with that until 2020.  In the meantime we’re moving forward with the confidence that we’ll make timely, contingent decisions when needed.

Participate in Conversations with Subject-matter Experts

Stay tuned for news about other webinars designed for your credit union’s subject-matter experts.  Invites will be sent to our usual Client News broadcast email list.

Join the Boot Camp Task Force

Join this Boot Camp Task Force and help us determine a vision for internet retailing, imagine new ways for credit unions to sell loans via internet channels, and figure out how to stock the shelves of a credit union internet store.

Agenda:

This Boot Camp Task Force will merge the tactical players at credit unions into a unit to solve today’s questions surrounding retailing, lending, internet channels, and more. In addition to recruiting your subject-matter experts, we’re looking for credit unions who are willing to engage the Lender*VP and Forms Generation team and enroll in online apps, forms, etc.

  • A deeper dive on the topics and ideas from the CEO Boot Camp event
  • For project managers and people who are capable of rallying their CU to activate new solutions
  • Hoping to get 25 CU teams to join the task force
  • Applicants will take an entrance test prior to admission

Day 1 (Wednesday)

  • 3-5pm   Defining the Task Force
  • 5-6pm   Networking cocktail hour

Day 2 (Thursday)

  • 9-4pm   Envisioning and Building a Future for Internet Retailing

Additional Resources

Updated
January 15, 2019

Leave a Comment

* denotes required fields
  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Have you checked out the NCUA’s proposed 5300 Call Report changes?

Have you checked out the NCUA’s proposed 5300 Call Report changes?

Have you checked out the NCUA’s proposed 5300 Call Report changes yet?  The changes are targeted for March 2019, and the NCUA wants your feedback! The overall theme is modernization and simplification in order to reduce the reporting burden for credit unions.  Check out the 5300 Call Report Tools kitchen page for a highlight of… Read more »

Feb 15, 2018

Coffee, tea, and a mobile app for FREE?

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Introducing the FREE It’s Me 247 Mobile App Available for both Apple and Android operating systems, this hybrid mobile app is ready for your credit union customization! Join Kristian Daniel from CU*Answers’ Internet Retailer Support Center as he details how to get started with your FREE It’s Me 247 mobile… Read more »

Feb 1, 2016

Are Bill Pay Conversion Timelines a Consideration for Your Business Plan?

ATTENTION ONLINE AND SELF-PROCESSING CLIENTS USING BILL PAY As you begin to build your credit union’s 2016 Business Plan, don’t forget to keep the following bill pay conversion dates on your radar. Integration Option When More Details Will be Available When We’ll Be Ready to Start Scheduling Conversion Dates Contact Payveris via CU*Answers (VAR Integration) June-July 2015… Read more »

Sep 9, 2015

The New Future of Bill Payment Integrations

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Announcing a new future for bill pay vendor partnerships! This week, a letter was mailed to the CEO of each CU*Answers credit union currently partnered with Fiserv for its bill pay product. In this letter, we detailed the future of the relationship between CU*Answers and Fiserv as it relates… Read more »

May 22, 2015