Online Loan App Auto-approvals and Fulfillment via FUEL Decisions

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This project combines the mechanisms created for 1Click Loan Offers with a new online loan application UI to allow for auto-approval & fulfillment of closed-end signature loans, unsecured LOCs, and credit cards. Starting with a new, streamlined application being built as part of the online LOS initiative, an authenticated member would be able to apply for a credit card or unsecured loan via the online banking rate board, and when the app was submitted the system would immediately run it through the FUEL Decision Model via Sync 1. If approved, the online LOS would automatically present documents for e-signature and open the account, using the 1Click Loan Offers flow and infrastructure.

Although the behind-the-scenes mechanisms would be borrowed from 1Click, these would still be separate from 1Click offers in that a different configuration would come into play. These apps would still require a member to apply for the loan, as opposed to the credit union creating a list of pre-approved accounts to which an offer would be presented. A CU would not need to set up 1Click offers in order to use the auto-approval and fulfillment flow. But if a form was programmed for use with 1Click offers, that same form could be plugged into the config for a loan product set up for auto-approval & fulfillment.

In fact, a combination of both 1Click offers and the more traditional loan app flow will give credit unions wider reach than just one or the other channel would by itself. Some members might be missed in an batch offer but would still be eligible to get a loan should they apply.

And to put the cherry on top, once the separate Digital Card Issuance project is completed, DCI will also be integrated into the 1Click Credit Card Offers flow so that the member would automatically receive a digital card # and the order for a plastic placed by the system with no employee intervention needed.

Status as of March 2022:  Project is still in the very early design stages.

 

Your chef for this recipe:  Dawn Moore 

Updated
March 18, 2022

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