Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

We’ll handle the books. You handle your holiday.

We’ll handle the books. You handle your holiday.

We’ll handle the books. You handle your holiday. This holiday season, let our Stand-In Service take care of your bookkeeping work. DRAFT Exceptions ACH Exceptions PACHSU Reports Bill Pay Exceptions Faxing Reports to Credit Unions Interested? Fill and send this PDF by Tuesday, November 24th.  We look forward to working with you! View Details xtendsrs@xtendcu.com   – … Read more »

Nov 2, 2020

The 2020 Year-End Kickoff is Here!

The 2020 Year-End Kickoff is Here!

The 2020 Year-End Processing Guides are now available online in the reference library.  Printed copies of the year-end guides will be delivered to your credit union in the coming weeks. Use the links below to review! 2020 Year-End Processing for Online Credit Unions 2020 Year-End Processing for Self-Processing Credit Unions Don’t Delay! Your first year-end… Read more »

Oct 29, 2020

Join CU*Answers and Lillie & Company for a Discussion on Compliance Regulation Strategies

Join CU*Answers and Lillie & Company for a Discussion on Compliance Regulation Strategies

Understanding emerging compliance regulations and the process of dedicating necessary human resources to this area continues to be a challenge to today’s credit unions.  To ensure the capacity to deliver on the BSA (Bank Secrecy Act) and other vital services that clients desperately need, AuditLink is proud to announce a strategic alliance with Lillie &… Read more »

Oct 29, 2020

Engage & Educate Members on the Benefits of My Virtual StrongBox

Engage & Educate Members on the Benefits of My Virtual StrongBox

Make the most of your Virtual StrongBox investment through new automated marketing and educational emails.  With Virtual StrongBox  Member Engagement Emails, you can educate your members on the benefits and value of the online safe deposit box service your credit union is already providing them, while increasing the adoption rate of users. Send credit union-branded… Read more »

Oct 28, 2020

Grant Your Members the Convenience and Security of Remote Deposit Capture!

Grant Your Members the Convenience and Security of Remote Deposit Capture!

Mobile apps have become an increasingly important element of growth strategies for credit unions.  With the CU*Answers mobile app, your members can easily access their funds, make transfers and deposit a check without visiting a branch by using Remote Deposit Capture (RDC)! RDC is available to any and all clients currently using the CU*Answers mobile… Read more »

Oct 28, 2020

Take a Look at the CU*Answers University Courses for November!

Take a Look at the CU*Answers University Courses for November!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in November!   Thursday, November 5 10:30 AM – 11:30 AM ET Components of an Information Security Program Register for web conference   Monday,… Read more »

Oct 28, 2020