Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Check Out the ORD University Courses for July!

Check Out the ORD University Courses for July!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  During the month of July, we will be hosting a set of webinars relating to the Organizational Resource Development Team.  Take a look at the courses we have coming up! Tuesday, July 6 10:00… Read more »

Jun 23, 2021

Check Out the Developer’s Help Desk Video Series: Key Considerations – Engaging the DHD Too Late in the Process

Check Out the Developer’s Help Desk Video Series: Key Considerations – Engaging the DHD Too Late in the Process

Check out the Developer’s Help Desk video series for answers to common questions and tips relating to the DHD platform.  In our fourth video, Scott Page and Brian Maurer discuss challenges that credit unions may face if they don’t reach out to the DHD early enough in the planning of a project.  The sooner you… Read more »

Jun 22, 2021

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

Announcing the Winners of the Imaging Solutions eStatement Accent Colors Giveaway!

At this year’s Leadership Conference, CU*Answers Imaging Solutions hosted a drawing for two lucky credit unions to win color eStatements.  We are pleased to announce the winners of this drawing! Lisa Rowley of TruChoice Credit Union Amber Velthouse of GR Consumers Credit Union If your credit union is looking for additional opportunities in marketing to… Read more »

Jun 22, 2021

Have You Signed Up Yet? Send eSign Notifications to Members through Text Message!

Have You Signed Up Yet?  Send eSign Notifications to Members through Text Message!

Have you signed up for eSignature Text Messages?  Using this feature, your credit union staff can send a member a text message to start the electronic document signing process.  This feature will apply when sending documents out for eSign from ProDOC as well as from the eDOCSignature website. Is your credit union interested in utilizing… Read more »

Jun 22, 2021

Register for Asterisk Intelligence Week at CU*Answers

Register for Asterisk Intelligence Week at CU*Answers

Join the Asterisk Intelligence team for one or more sessions in the July Asterisk Intelligence Week! Options include both skills and strategy sessions! During the event, participants will review and discuss data analytics, data management, and data warehousing solutions and strategies. Also available by popular demand is an entire day of tactical skills instruction on… Read more »

Jun 22, 2021

Grow Involvement from Your Members with Election Management Services!

Grow Involvement from Your Members with Election Management Services!

Are you having difficulty finding time to plan and prepare for your board elections?  Do you find it difficult to drum up enthusiasm for participation?  Do your members really understand the value of ownership and participation? Election Management Services can help grow involvement from your members while also providing your credit union perspective on ways… Read more »

Jun 21, 2021

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

Reminder: 7-Day Processing Goes Live for Your Credit Union Starting 7/1/21!

CU*Answers first began integrating seven-day processing in February of 2019.  At that time, 85% of our network credit unions jumped on board with the new processing schedule.  Don’t forget: starting Thursday, July 1st, 2021, all remaining credit unions that are currently using six-day processing will be migrated over to the seven-day processing schedule. With seven-day… Read more »

Jun 18, 2021