Printing a Custom Collections Notice Need a quick way to show your staff how they can print a custom collections notice to send to an individual member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Updating Non-Member Information Need a quick way to show your staff how they can update non-member information, such as a phone number in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Combining Collections Trackers Need a quick way to show your staff how they can combine collections trackers in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Configuring Delinquency Notice Parameters Need a quick way to show your staff how they can configure delinquency notice parameters in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Configuring the Layout and Content of Delinquency Notices Need a quick way to show your staff how they can configure the layout and content of delinquency notices in CU*BASE? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Quoting a Loan Payoff Balance Need a quick way to show your staff how they can quote a loan payoff balance for a member? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Updating Details of Loans in Collections Need to give your staff a quick tour of the Account Information Update screen and show them how to update the details of loans in collections? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Changing the Negative Balance Limit Need a quick way to show your staff how they can change the negative balance limit on a delinquent loan? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Assigning a Delinquent Loan Account to a Collector Need a quick way to show your staff how they can assign a delinquent loan account to a collector, or change the collector to whom a delinquent account is assigned? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show… Read more »
Finding Other Memberships Need a quick way to show your staff how they can determine if a delinquent member is linked to any other memberships at your credit union? Refer them to this video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
In 2020, CU*Answers will celebrate its 50th year in business. We’re excited to hear from our past and present clients, partners, peers, and employees. Together, we want to share the many stories from CU*Answers’ legacy and celebrate the successes, growth, trials, laughter, and accomplishments of the organization since 1970.
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
Thursday, October 16
4:15 PM – 4:45 PM ET
This Month’s Focus:
Year End Best Practices
Join Monica Boguszewski of the Client Services and Education Team for a review of year end best practices.
