A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases

Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party “last mile” carriers.  Some price increases may be significant (double or triple current costs), as local carriers are using price increases to offset increasing costs and encourage customers to upgrade to newer fiber or Ethernet technologies.

If CU*Answers receives a price increase on your data line from Lumen, that increase will be passed along to you in your monthly CU*Answers data processing invoice.

While CU*Answers actively leverages the power of the network to buy data lines in bulk at low costs, the price of the last mile connection from the Lumen network to your buildings is set by third party telephone companies that can change their pricing with little notice.  These are the increases that will be passed along.

Maybe Now is the Time to Switch to a VPN

For over 10 years, CU*Answers has offered a secure and encrypted internet-based VPN-only connection for data processing as a low-cost alternative to MPLS.  Secure VPN connections are available for just $64 per month per connected branch location, and use your existing internet connection to carry the VPN back to CU*Answers.  Order online today to get started with the move from MPLS to VPN and avoid the price increases.

If you wish to remain on MPLS and are not using fiber or Ethernet, please contact us for a customized proposal to upgrade your circuit to one of these technologies.

If you have questions, please contact the Help Desk via phone at 616-285-5711 (or toll-free at 800-327-3478) and select option 2, or reach out to the Help Desk by email.

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party “last mile”… Read more »

Jun 7, 2022

A Note from Network Services: Netwrix Auditor Vulnerabilities

A Note from Network Services: Netwrix Auditor Vulnerabilities

Netwrix has disclosed vulnerabilities to Netwrix Auditor and has released an updated version, version 10.5, to resolve these vulnerabilities.  We urge clients using this platform to review their Netwrix Auditor version information and update to version 10.5 as soon as possible.  Netwrix has indicated that there is no evidence that these vulnerabilities were disclosed to… Read more »

Jun 7, 2022

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Microsoft Windows Support Diagnostic Tool Vulnerability What Is It? CU*Answers Network Services is tracking a recently announced security vulnerability when the Microsoft Windows Support Diagnostic tool is used to execute arbitrary code with the privileges from another application such as Microsoft Word. How Does It Work? The primary method… Read more »

Jun 2, 2022

Reminder: Partnership Changes Coming to Managed Technology Services

Reminder: Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Apr 20, 2022

AdvantageCIO acquires certified information systems auditor

AdvantageCIO, a division of CU*Answers, is pleased to announce it has acquired a Certified Information Systems Auditor (CISA) to perform various assessments for cybersecurity. Andrew Hinson has passed the exam and achieved the certified status for ISACA’s CISA program. The CISA certification is world-renowned as the standard of achievement for those who audit, control, monitor […]

Apr 6, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Apr 4, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 31, 2022

A Note from Network Services: Extended Lead Times on Hardware Orders

A Note from Network Services: Extended Lead Times on Hardware Orders

Extended hardware lead times are affecting nearly all hardware orders.  Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »

Mar 28, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 1, 2022