As you are aware, CU*Answers Network Services has worked very hard to keep our services to credit unions as cost-effective as possible. We are proud of the fact that we have not changed our pricing for these services since they were introduced 10 or more years ago, even though vendors have increased theirs, as have our labor expenses during that time. With that in mind, we will be making the following price changes effective January 1st, 2024.
| Service | Billing Code | Current Monthly Price | 2024 Monthly Price |
| Virtual Branch Advanced | 321750 | $250 | $275 |
| Virtual Branch Standard | 321750 | $30 | $33 |
| VPN Connectivity | 321780 | $64/connected branch | $70/connected branch |
These prices were previously announced at the 2023 Leadership event, hosted in Grand Rapids this past June. From a budgeting standpoint, since we bill in arrears, these increases will not be reflected on your CU*BASE invoice until mid-February.
Lastly, we will be releasing our 2024 Pricing Guides before the end of the year, so that you can use these as a reference document for any additional products and services you may be researching. Our online store (store.cuanswers.com) is also something we recommend your teams bookmark on their browser.
Please review the information above and contact us at networkservicessales@cuanswers.com with any questions/concerns. We wish you a healthy and successful 2024!
